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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

March 19, 2021

My family and I have purchased 3 vehicles from Master in the last 2 years. Friendly, courteous service is what keeps bring us back. Unfortunately, we had problems with my truck but they were more than willi More

by Thurman family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Schafer, Wade Hooker, Bill Whitten, David Truitt, Phillip Towns, Brooke Jennings
Mar 24, 2021 -

Master Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 10, 2021

We had an awesome car buying experience. No pressure to buy a particular vehicle. We were provided with the history of the vehicle, the carfax report and a fair price right from the start. I highly recomm More

by gredwards
Recommend Dealer
Yes
Employees Worked With
Eric Cooper
Mar 15, 2021 -

Master Buick GMC responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Master Buick GMC Augusta. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 09, 2021

Perform service and had car ready on time for pickup. Serviceman was very courteous. Also was able to obtain loaner so I didn’t have to wait 1.5 hrs More

by Faye
Recommend Dealer
Yes
Employees Worked With
Michael, Sue Oertle, Brooke Jennings
Mar 12, 2021 -

Master Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 24, 2021

Everyone I meet at Master was friendly and knowledgeable. Service was quick with good results. From the person who greeted us at the door to the people who worked on the car, all were great. Even though I More

by mjcarey317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truitt, Brooke Jennings, Katie Stewart Schafer
Mar 01, 2021 -

Master Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 22, 2021

kind people going for extra mile. I wanted to buy a few years old used car bought a 2017 Dodge Journey happy with it, Bill who helped us very friendly and informative thank you all More

by ayla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Whitten, Keith Stone
Feb 25, 2021 -

Master Buick GMC responded

Congratulations on your new purchase, Ayla! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 19, 2021

David Truitt worked with me and my crazy schedule to get me back on the road after a check engine light came on. With only a 2 hour notice I was worked in and out in a flash. More

by dlutz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Feb 24, 2021 -

Master Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that David was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 16, 2021

My service experience with masters GMC was great. My service advisor carl went all out to insure Everything went smoothly. I would recommend My friend's and family members to see Carl at masters GMC More

by Carsignal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
Feb 19, 2021 -

Master Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 09, 2021

Our experience dealing with your dealership was very satisfying no pressure and all questions answered. We will recommend this dealership to family and friends, neighbors More

by Chargonich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Roscoe Peace, Keith Stone
Feb 12, 2021 -

Master Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 28, 2021

Very professional and courteous staff. Service writers are very knowledgeable and helpful. Service department was very clean and sanitized, that is definitely a plus in these trying times. More

by dionjeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 02, 2021 -

Master Buick GMC responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 26, 2021

Gage was super helpful! Love my new 2017 Buick Envision! The sales process was quick and easy! Thank you Masters team mainly Gage and Jeff! More

by ErikaWilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gage Welch
Jan 26, 2021 -

Master Buick GMC responded

Thank you for letting us know how your experience was! We appreciate your business and look forward to serving you over the course of the lifetime of your vehicle! Please call us if you have any concerns. Kathy Hensley, Owner Master Automotive

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