Master Buick GMC

My Salesman, Mr. Hughes, was very knowledgeable about the HD truck I was interested in and made the whole buying process easy and stress free. I feel that I got a fair deal on the new truck as well as on my HD truck I was interested in and made the whole buying process easy and stress free. I feel that I got a fair deal on the new truck as well as on my trade. I highly recommend this dealership for your new auto needs. More

I had a GM recall and called you all. The girls there were super, polite, professional and very helpful leading me through the procedure of getting it done. I had an appointment this A.M. and the gu were super, polite, professional and very helpful leading me through the procedure of getting it done. I had an appointment this A.M. and the guys at the service dept. were helpful, professional and courteous. To my surprise, the job was completed earlier than quoted and Michael called me and informed the job was done. I have always had good experiences with your dealership and I will continue to patronize you. Thanks, Eugene Gay More

Went in for oil change and tire rotation. I did have an appointment. They immediately got my oil changed and tire rotated and was out in about 40 minutes. appointment. They immediately got my oil changed and tire rotated and was out in about 40 minutes. More

Great Made us feel like family!!Family orientated business Love it! Helped us with our needs. We were looking for car for husband to help with his needs and we got it business Love it! Helped us with our needs. We were looking for car for husband to help with his needs and we got it More

On Saturday May 1 at 12:30 pm I was traveling from Evans back to Augusta on River Watch Parkway in my GMC Terrain when my Check Engine oil light came on. We had just moved to Augusta so what shall I do? Sa back to Augusta on River Watch Parkway in my GMC Terrain when my Check Engine oil light came on. We had just moved to Augusta so what shall I do? Saw Masters Buick GMC sign across the way. I wheeled off park way and into service entrance. Nice service man Greg Smith explained that Masters closed at 1:00pm but not to worry. He added oil at no charge and sent me on my way. I called Monday, got an appointment for Thursday, Carl Reed and service staff had me in and out within an hour fully serviced. I now feel at home for my future auto service needs. Thanks. Dick Carr More

On Saturday, April 10 I noticed I was losing air in my rear tire. Going to the dealership approximately 12:30 PM I noticed the service department was closed. Several sales Consultants we’re near and I ask rear tire. Going to the dealership approximately 12:30 PM I noticed the service department was closed. Several sales Consultants we’re near and I ask if they knew where I could get nitrogen for my tire. Michael Johnson immediately opened the garage door and had me bring my vehicle in, adding air to my tire without hesitation. I was so grateful because I was starting to panic as this is my first vehicle with nitrogen air in the tires. This was something he didn’t have to do. After realizing I had some sort of nail in my tire, my husband tried to plug the tire… Which failed. My husband drove my 2020 Acadia to your dealership in hopes they could help. Unfortunately the tire needed to be replaced. Your service manager Michael Kraman took the time to call every shop in Augusta area to try to find a tire for my Acadia since your dealership did not have one in stock; not being able to find one, a tire was ordered. The next day my tire arrived and Michael Kraman worked me in towards the end of the day to ensure I was able to get my tire put on my Acadia. This may seem like it’s trivial, however, it’s always the little things they go on noticed. The customer service was top-notch! 😊 More

It was a real pleasure dealing with Master Buick GMC. All of the people involved with the sale were very helpful and thorough. One of the best car buying experiences we've had. All of the people involved with the sale were very helpful and thorough. One of the best car buying experiences we've had. More

I was 10 minutes early for my appointment and was helped immediately. Carl Reed was very courteous, knowledgeable, and great to work with. I'll be back. immediately. Carl Reed was very courteous, knowledgeable, and great to work with. I'll be back. More

It was a great experience to be allowed to look and shop at my own pace and not feel any pressure at all to buy. at my own pace and not feel any pressure at all to buy. More

We had a great experience with Master. Sue and Eddie went over and beyond to be sure we were satisfied. We are recommending Master Buick GMC to all our friends over and beyond to be sure we were satisfied. We are recommending Master Buick GMC to all our friends More