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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

June 25, 2021

Michael Kraman and the service department did a great job. Our second trip to your service department and am very impressed with it. More

by satkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Towns
Jun 30, 2021 -

Master Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 19, 2021

was able to fit me in for oil change and tire rotation with little to no notice Love these guys and they are efficient and friendly More

by jrgdoucet@Gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Sue Oertle, Wade Howard, David Truitt, Steve MacDonald, Alyson Johns, Brooke Jennings
Jun 23, 2021 -

Master Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 05, 2021

Very efficient and found an unknown problem and fixed it under warranty. Thank you. Waiting area was very clean and comfortable and the lady where you paid was very nice. More

by Chieftay1018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jun 09, 2021 -

Master Buick GMC responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 03, 2021

My car issue was diagnosed quickly and the problem fixed promptly. Every Staff member that I passed was friendly and greeted me. Gary is AWESOME! More

by LaDonna J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 08, 2021 -

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 02, 2021

Always a pleasure at Master Buick GMCthe staff are Always a pleasure at Master Buick GMC the staff are always very helpful Always a pleasure at Master Buick GMC the staff are always very helpful More

by edward.heath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jun 07, 2021 -

Master Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 02, 2021

Michael in service was very helpful and made this smooth process! We will definitely return for our future service appointments. A very stress free experience! More

by Ryan.sommer09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael in Service , Kathy Hensley, Alyson Johns
Jun 07, 2021 -

Master Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 27, 2021

We bought a 2017 Yukon from Master Buick GMC and from the time we walked in until now they have treated us like family in both the sales and service departments We just had an unexpected problem that nobod More

by dagibbons57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, David Truitt
May 27, 2021 -

Master Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Will Schafer | Owner| wschafer@masterautomotive.com | 803-649-6236

May 25, 2021

Buying a car from Master Buick GMC was absolutely amazing customer service outstanding Nicole was so very helpful everyone super friendly I recommend this car lot to anyone wanting good friendly non-pushy se More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in financing was super nice! And I can't leave out Joe mills from the master Buick GMC in Aiken who sent me to the dealership on Washington road to talk to Nicole, Nicole Rowell
May 27, 2021 -

Master Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Will Schafer | Owner| wschafer@masterautomotive.com | 803-649-6236

May 22, 2021

Was very well received, my car was promptly taken in and well serviced, pointing out to me a deficiency that I had completely forgotten about and had it rectified. Total satisfaction. More

by Margaret.shaidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve MacDonald
May 26, 2021 -

Master Buick GMC responded

Thank you for leaving us this great review, Margaret! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 14, 2021

We stopped in to drop our daughter off to pick up her car from Bo Stark. We were not really looking for another car, but in talking to Bo we mentioned what we would love to have in another van. He happened t More

by turkzoo
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bo Starke
May 19, 2021 -

Master Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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