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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

July 25, 2021

I honestly have not had a better purchase experience than with Bill Whitten and the rest of the master team on my 2018 GMC Sierra! Overall great price and even better people! More

by Hector Aguirre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McKee , Bill Whitten
Jul 28, 2021 -

Master Buick GMC responded

Hector, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 22, 2021

Everyone was very easy to work with and made the car buying experience great. Smooth from the test drive to signing the paperwork and taking my new suv home. Thank you. More

by debbie.arcuri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stone, Michael Johnston
Jul 27, 2021 -

Master Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 21, 2021

David has been my service rep since I purchased my vehicle in May 2020. He and the entire crew has always shown professionalism as well as great customer repour. I wouldn't dream going anywhere else f More

by vjpatt63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jul 26, 2021 -

Master Buick GMC responded

We are pleased to hear that you had an excellent experience with David and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 19, 2021

We were just looking and ending up finding the perfect vehicle at a wonderful price. Wonderful dealership with great customer service. Mr. Gene Baxley was an awesome salesman. Will definitely recommend. More

by chambersh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Baxley, Keith Stone, Greg Smith
Jul 22, 2021 -

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 17, 2021

David is always so pleasant and gets my car in and out so quickly. I would not go anywhere else for service. Job well done!!! More

by sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jul 21, 2021 -

Master Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 15, 2021

Have always been very nice and helpful and willing to do what they could to help me by getting me in and out for service in a timely manner. More

by walker8609
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyson Johns, Porsha Cox
Jul 20, 2021 -

Master Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 12, 2021

I had a great visit to get my truck serviced. I dropped it off, went with my wife for lunch and as I walked out of the restaurant they called to tell me it was ready to pick up. Took about an hour. David More

by johnlsullivan98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jul 15, 2021 -

Master Buick GMC responded

John, thank you for the feedback! We are happy to hear about your positive experience at Master Buick GMC Augusta, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 12, 2021

Sue Oertle is an absolute fantastic sales person. She took excellent care of us throughout the whole process. We look forward to dealing with her in the future. d More

by satkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Oertle
Jul 15, 2021 -

Master Buick GMC responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Sue was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 09, 2021

David and the rest of the crew in the service lane always take the best care of my vehicle. David is always accurate with his diagnosis, quotes and time frame for repair/service. I’ve been taking my vehicle More

by johncantyrealtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jul 14, 2021 -

Master Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 07, 2021

Always clean and neat.Enough staff to handle the customers.The service is always great,and on time.employees are always friendly and go that extra to make sure you get the service you wanted. More

by cfkf314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl was my service advisor.He is very professional.
Jul 12, 2021 -

Master Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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