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Master Buick GMC

Augusta, GA

4.8
1,103 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,103 Reviews of Master Buick GMC

June 12, 2022

When I got there to look at a Buick Enclave they had already closed for the day, but the Manager not only answered some questions we had but also showed us the car and again did all of the paperwork whe More

by michael.nassenstein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Wade Howard
Jun 15, 2022 -

Master Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 08, 2022

Very pleasurable experience. Everyone was very professional. My service manager was the best. I hope all of your employees are are thorough as he is. More

by sgbarnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Gomillion
Jun 10, 2022 -

Master Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 03, 2022

We bought our Truck from Masters and was so pleased at how we were treated. We have had it there twice for service and they did an amazing job. What a Great service department they have. I highly recommen More

by darlene48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Gomillion
Jun 07, 2022 -

Master Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 03, 2022

Masters GMC in Augusta, GA provides great customer service. I made an appointment ahead of time and for an oil change. They were ready when I arrived and had my truck ready when promised. More

by Mar29803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
Jun 07, 2022 -

Master Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 29, 2022

friendly honest folks, no pressure buying, i will recommend this dealership to all my friends and family More

by johnnyhernandez27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember his name but another finance guy, good job thanks, Eddie Overby, Wade Howard
Jun 01, 2022 -

Master Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 18, 2022

Had to drop off early - that was no problem and was called when work was done . All the staff were friendly and welcoming More

by fkruckow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyson Johns, Brooke Jennings
May 22, 2022 -

Master Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 12, 2022

As usual your service department was outstanding. My new service manager, Corey Gomillion greeted me with a smile and took me right in and directed me to the waiting area. When my truck was finished, More

by dugginsjimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Gomillion
May 16, 2022 -

Master Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 10, 2022

Great service! Bill is the best in the business. I’d highly recommend to anyone. More

by Mhbillingsley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Whitten, Keith Stone
May 12, 2022 -

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 07, 2022

Service is always done well and timely. We have bought a Buick Regal and GMC Sierras and continue to always bring them to get problems resolved. More

by Dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
May 10, 2022 -

Master Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 07, 2022

Sue was very professional and very knowledgeable about our current purchase. Looking forward for a lasting commitment on new purchases. We enjoyed every minute. More

by Ljburkh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Oertle
May 10, 2022 -

Master Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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