Master Buick GMC

Please pass on my sincere thanks to Corey in Service. He provided extraordinary customer service when I brought in my Chevy High Country 2500 Diesel. The service dept diagnosed my engine light and determ He provided extraordinary customer service when I brought in my Chevy High Country 2500 Diesel. The service dept diagnosed my engine light and determined that the DEF tank had to be replaced. I was concerned about the high cost of repair and Corey told me not to worry because he said that the repair may be covered under warranty. He said he would research the issue and call me back. In about 5 minutes, he called me back and determined the repair would be covered and it would not cost me a dime. I thank Corey immensely for researching the issue and calling me back in expeditious manner to let me know I did not have to pay for the repair. Please recognize Corey for his Superior Customer Service Skills! More

I've only been doing business with Master Buick GMC for going on 5 years and I have to say they are the easiest dealer I've ever dealt with. They mean and do what they say. They don't just have a sales gro going on 5 years and I have to say they are the easiest dealer I've ever dealt with. They mean and do what they say. They don't just have a sales group, they have a service department that puts customers first. More

When I got there to look at a Buick Enclave they had already closed for the day, but the Manager not only answered some questions we had but also showed us the car and again did all of the paperwork whe already closed for the day, but the Manager not only answered some questions we had but also showed us the car and again did all of the paperwork when really he didn't have to do that. That and the fact that this dealer does not mark up the cars with a market adjustment which I refuse to pay. I cannot understand why anyone would want a car so badly that they actually pay the dealer to sell them one. One word of caution to all dealers that do this or did this during this time, I will remember and quite a few will never get any business from me again, I would rather reward the ones that didn't have this, what is basically a fee to sell me their car. More

Very pleasurable experience. Everyone was very professional. My service manager was the best. I hope all of your employees are are thorough as he is. Everyone was very professional. My service manager was the best. I hope all of your employees are are thorough as he is. More

We bought our Truck from Masters and was so pleased at how we were treated. We have had it there twice for service and they did an amazing job. What a Great service department they have. I highly recommen how we were treated. We have had it there twice for service and they did an amazing job. What a Great service department they have. I highly recommend them for sales and service. More

Masters GMC in Augusta, GA provides great customer service. I made an appointment ahead of time and for an oil change. They were ready when I arrived and had my truck ready when promised. service. I made an appointment ahead of time and for an oil change. They were ready when I arrived and had my truck ready when promised. More

friendly honest folks, no pressure buying, i will recommend this dealership to all my friends and family recommend this dealership to all my friends and family More

Had to drop off early - that was no problem and was called when work was done . All the staff were friendly and welcoming called when work was done . All the staff were friendly and welcoming More

As usual your service department was outstanding. My new service manager, Corey Gomillion greeted me with a smile and took me right in and directed me to the waiting area. When my truck was finished, My new service manager, Corey Gomillion greeted me with a smile and took me right in and directed me to the waiting area. When my truck was finished, he came and got me, gave me my paperwork. Outstanding service More

Great service! Bill is the best in the business. I’d highly recommend to anyone. Bill is the best in the business. I’d highly recommend to anyone. More