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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

May 07, 2022

Service is always done well and timely. We have bought a Buick Regal and GMC Sierras and continue to always bring them to get problems resolved. More

by Dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
May 10, 2022 -

Master Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 07, 2022

Sue was very professional and very knowledgeable about our current purchase. Looking forward for a lasting commitment on new purchases. We enjoyed every minute. More

by Ljburkh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Oertle
May 10, 2022 -

Master Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 28, 2022

I scheduled my vehicle for service and new tires. Was provided a shuttle back to work. Mr. Carl Reed called to indicate service was complete. They applied a discount coupon and assisted me in applyin More

by nmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Reed, William Fanning, Phillip Towns, Bernard Hughes
Apr 29, 2022 -

Master Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 22, 2022

Service department is great! Corey was super friendly and very helpful. He called me later and gave me great news that my issue was covered free of charge. I appreciate the fr More

by salters1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey
Apr 25, 2022 -

Master Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 20, 2022

I made an appointment on line which was easy and convenient. My adviser was Carl Reed who was very helpful and courteous. Since my car was in your shop several days, I needed your shuttle service, More

by jgh528
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Reed
Apr 22, 2022 -

Master Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 19, 2022

The sales person was top notch. Given the current environment of vehicle availability he did an excellent job of keeping us informed. The whole process was a pleasure. More

by gadams0861
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Baxley
Apr 21, 2022 -

Master Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 19, 2022

Scheduled my vehicle for service at GMC Masters. They reminded me of my appointment prior to, which was very helpful. They were courteous and very professional. They corrected my issue in record tim More

by pam.gould3422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Jennings
Apr 21, 2022 -

Master Buick GMC responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 14, 2022

Scheduled my vehicle for a service at GMC Masters. The staff was very courteous and professional. The technician (Mr. Cory) assigned to my vehicle answered all my questions and promptly had my vehicle More

by ricksanmiguel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Cory (Service Department)
Apr 18, 2022 -

Master Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 09, 2022

We have been loyal customers with Master for years. While the computer chip shortage was a challenge, the Master Team kept us informed as to the status of our new truck. When our GMC 2500HD Denali fina More

by Tim Pearson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Oertle, Gene Baxley
Apr 12, 2022 -

Master Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 07, 2022

I have nothing but praise for the professionals in the Master's GMC Service Department. My special thanks to Mr. Carl Reed for his Exceptional customer service. Greg Williams More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Carl Reed
Apr 08, 2022 -

Master Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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