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Master Buick GMC

Augusta, GA

4.8
1,103 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,103 Reviews of Master Buick GMC

November 09, 2022

The first time I have used Master Buick GMC but want be the last. There service was much better than I expected so the next time I will be back. Very clean and everyone was polite. If I was ready to buy I More

by mculpepper55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a, Steve MacDonald, Katie Stewart Schafer
Nov 09, 2022 -

Master Buick GMC responded

Thank you so much for the wonderful compliments! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 31, 2022

David Truitt was amazing…helpful, polite, and very informative. David and his employees took care of my truck like it was their own. More

by kaylarm01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Nov 02, 2022 -

Master Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 27, 2022

The staff and personnel are very professional helpful. I was able to walk in and get my first service on my GMC 2500 they took care of it no problems thank you. From day one when starting my purchase of More

by gthicks3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earle Lovering , David Truitt, Bo Starke, William Fanning, Bernard Hughes
Oct 28, 2022 -

Master Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 26, 2022

Went for recall on headlights. Was surprised to learn my part that had to be ordered was 2 decals to be placed on the headlights. More

by cnpurkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve MacDonald
Oct 28, 2022 -

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 25, 2022

My experience in purchasing a 2019 Gmc Sierra Denali was wonderful. I hadn't purchased a vehicle for myself that required financing for many years. It was clear to me from the offset that Mr. Alvarado More

by Stanger
Price
Recommend Dealer
Yes
Employees Worked With
Al Alvarado is a 5 Star employee, Keith Stone
Oct 27, 2022 -

Master Buick GMC responded

Hello, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that our team's efforts have made a difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 22, 2022

Wonderful help from Gavin in the service department! He really went above and beyond to get my repairs done and covered by my warranty. More

by Sarahfblake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin Hyatt
Oct 25, 2022 -

Master Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 12, 2022

i have always received great service from Master GMC in a very professional manner. They schedule me for service and get me in and out and on my way very fast. I will continue to get my GMC Denali serviced t More

by Leon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve MacDonald
Oct 14, 2022 -

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 10, 2022

Our experience was an enjoyable one. The sales rep was very knowledgeable and did not pressure us in any direction or decision. She was a joy to work with and answered all our questions. More

by Bill Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell, Keith Stone
Oct 12, 2022 -

Master Buick GMC responded

Bill, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 06, 2022

This was a good service call this go around. My first one not so much. I did see there was better communication between the staff and myself. The first time I had a appointment to bring my car More

by Sunshine
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Oct 07, 2022 -

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 25, 2022

I want to thank Sue Oertle for everything she did to assist during my buying process. She took time to ensure all of our questions were answered and at no point did we feel rushed or pressured. When I h More

by zswindall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Oertle
Sep 27, 2022 -

Master Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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