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Master Buick GMC

Augusta, GA

4.8
1,103 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,103 Reviews of Master Buick GMC

August 04, 2018

Very informative and helpful Service dept. has always taken care of my car, notifying me when a specific service is needed and following through with the service. They have compl More

by smoothride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Whitten, Charles Williams, William Fanning
Aug 04, 2018 -

Master Buick GMC responded

Thank you for giving our team members this great review! We are honored to serve you and look forward to seeing you again! We appreciate your business! Kathy Hensley, Owner

August 03, 2018

buying a truck very friendly worked with me on a good price for the truck over the phone bedore looking at the truck. told me everything that i need to know before b More

by koty360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Hooker, Mark Halupa
Aug 03, 2018 -

Master Buick GMC responded

Thank you for your great review! We are so glad that process over the phone was smooth and easy! Thank you for your business and welcome to the Master family! Kathy Hensley, Owner

August 03, 2018

Very great customer service Great experience with Mark Halupa, he was very pleasant to work with and made the process very easy. I highly recommend him at this dealership. More

by Haleytrap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Halupa
Nov 27, 2018 -

Master Buick GMC responded

Reviews like yours are truly a breath of fresh air! Mark is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 03, 2018

Wonderful experience, loved my salesman Mark! I have purchased two vehicles for myself, one for my daughter and one for my son all of which we’ve been extremely satisfied with. Mark Halupa was ve More

by Trapkim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Marshall, Mark Halupa
Aug 04, 2018 -

Master Buick GMC responded

Thank you so much for your fantastic review! We appreciate your business and look forward to serving you in the future! Kathy Hensley Owner

August 02, 2018

Outstanding service David Truitt provided excellent customer service. He greeted me upon arrival I did not have to wait to get checked in, and my car was ready earlier th More

by Cpocam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Nov 27, 2018 -

Master Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 02, 2018

Routine Service Our 2015 Buick Encore was due routine maintenance, so I scheduled the service and took it in. I was greeted by William Fanning and David Truitt, who More

by jshep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt, William Fanning
Nov 27, 2018 -

Master Buick GMC responded

Thank you so much for your review! Happy customers are our goal and our mission at Master Buick GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 02, 2018

Excellent in every way! From the sales process to the financial part to the delivery and service, my experience was excellent in every way! I have bought multiple vehicles fr More

by chris.gibbs.md
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Schafer, Frank Ward, Phillip Towns, Bernard Hughes
Nov 27, 2018 -

Master Buick GMC responded

Thank you for the great review, Chris. Please come visit us if you need anything else, be it service or sales. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 01, 2018

David My service rep., David, was awesome. Took a little longer than expected, but because David had the repair man be thorough in inspection. Extended warr More

by MODUM46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Aug 02, 2018 -

Master Buick GMC responded

Thank you so much for this great review of David and our technician! We are thrilled your experience was great and you were protected by your extended coverage! We look forward to serving you in the future! Thank you for your business! Kathy Hensley, Owner

August 01, 2018

Service I was previously having my car serviced at a well-known Chevrolet dealership in Augusta, Georgia and was not happy. This dealership has the most cou More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Towns, David Truitt, William Fanning
Aug 02, 2018 -

Master Buick GMC responded

We are so thankful you had an "awesome experience"! We are so grateful for your business! You hit the nail on the head! We are passionate about our customer experience being 5 star and are thrilled you were completely satisfied! We look forward to serving you in the future! Kathy Hensley, Owner

August 01, 2018

purchase of 2018 GMC Sierra SLT Crewcab Always a great experience with the staff. I highly recommend them to anyone that’s looking to purchase a vehicle. I was in the business for 35 years a More

by MIKELOWEN721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ward, Sue Oertle
Aug 02, 2018 -

Master Buick GMC responded

Thank you for this great review! We are honored to serve you and consider it high praise from someone who has been in the business to consider it a job well done! We hope to continue excellent service through the lifetime of your vehicle! Thank you for your business! Kathy Hensley, Owner

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