Master Buick GMC
Augusta, GA
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1,103 Reviews of Master Buick GMC
Very informative and helpful Service dept. has always taken care of my car, notifying me when a specific service is needed and following through with the service. They have compl Service dept. has always taken care of my car, notifying me when a specific service is needed and following through with the service. They have completed the service within a reasonable amount of time. More
buying a truck very friendly worked with me on a good price for the truck over the phone bedore looking at the truck. told me everything that i need to know before b very friendly worked with me on a good price for the truck over the phone bedore looking at the truck. told me everything that i need to know before buying it and walked me step by step with the paper work More
Very great customer service Great experience with Mark Halupa, he was very pleasant to work with and made the process very easy. I highly recommend him at this dealership. Great experience with Mark Halupa, he was very pleasant to work with and made the process very easy. I highly recommend him at this dealership. More
Wonderful experience, loved my salesman Mark! I have purchased two vehicles for myself, one for my daughter and one for my son all of which we’ve been extremely satisfied with. Mark Halupa was ve I have purchased two vehicles for myself, one for my daughter and one for my son all of which we’ve been extremely satisfied with. Mark Halupa was very helpful and made sure we were well taken care, not only while we were buying the car but also during anything we needed afterwards. Scott was so helpful with the financing too. Would not hesitate to recommend them to anyone and I will be purchasing all my vehicles there in the future! More
Outstanding service David Truitt provided excellent customer service. He greeted me upon arrival I did not have to wait to get checked in, and my car was ready earlier th David Truitt provided excellent customer service. He greeted me upon arrival I did not have to wait to get checked in, and my car was ready earlier than expected. More
Routine Service Our 2015 Buick Encore was due routine maintenance, so I scheduled the service and took it in. I was greeted by William Fanning and David Truitt, who Our 2015 Buick Encore was due routine maintenance, so I scheduled the service and took it in. I was greeted by William Fanning and David Truitt, who got me signed-in and comfortably situated in the Waiting Room. Before I knew it, the car was serviced, and Mr Truitt explianed all the work that had been performed while Mr Fanning got me checked-out quickly. We always bring our two Buicks to Master Buick/GMC where we know we will be treated with courtesy and the service will be done right and professionally. More
Excellent in every way! From the sales process to the financial part to the delivery and service, my experience was excellent in every way! I have bought multiple vehicles fr From the sales process to the financial part to the delivery and service, my experience was excellent in every way! I have bought multiple vehicles from this dealership and the experience is ALWAYS top notch! I won’t shop anywhere else for a GM vehicle! Thanks to everyone at Master Pontiac GMC and Master Chevy Cadillac! More
David My service rep., David, was awesome. Took a little longer than expected, but because David had the repair man be thorough in inspection. Extended warr My service rep., David, was awesome. Took a little longer than expected, but because David had the repair man be thorough in inspection. Extended warranty bought covered the price. More
Service I was previously having my car serviced at a well-known Chevrolet dealership in Augusta, Georgia and was not happy. This dealership has the most cou I was previously having my car serviced at a well-known Chevrolet dealership in Augusta, Georgia and was not happy. This dealership has the most courteous and excellent service technicians who are more than happy to discuss any and all problems with you over the phone. I saw David Truitt when I first went to the dealership and since this was my first visit everything was explained to me up front and was handled very professionally. He called me the following morning and explained the repair and told me exactly when it would be ready. I could not have been more satisfied. They even provide a service to take you to work and pick you up in the afternoon (what a service oriented dealership). David explained it well...."the dealership sells you your first car...the service department sells you your next car." So true. Without good service you are not likely to return to the dealership. Thank you David and Phillip Towns, Service Director, for a awesome experience. More
purchase of 2018 GMC Sierra SLT Crewcab Always a great experience with the staff. I highly recommend them to anyone that’s looking to purchase a vehicle. I was in the business for 35 years a Always a great experience with the staff. I highly recommend them to anyone that’s looking to purchase a vehicle. I was in the business for 35 years and can find everything to be excellent at the dealership. More