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Master Buick GMC

Augusta, GA

4.8
1,103 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,103 Reviews of Master Buick GMC

August 10, 2018

My time at Master Buick GMC Mr Lokey was very helpful in working with me trying to get me in a good car with in my budget and did just that. More

by Cab driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lokey
Nov 27, 2018 -

Master Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 09, 2018

Disappointed Denali Owner Brought my Truck in for an oil change. Paid a premium for the oil change, but felt like I would be happier than taking it to a Jiffy Lube type of plac More

by ROSSMESCHKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Gillespie
Aug 21, 2018 -

Master Buick GMC responded

Your experience is not how we ever want our customers to feel when they visit our service department and I want to apologize for our team not showing you how valued you are. We want you to feel welcome and know your business is very much appreciated. I would love the chance to talk this over with you if you would give me the time. My number is. (706)922-5213. Kathy Hensley, Owner

August 08, 2018

Great customer service I received great turn around time in getting my vehicle fixed. Brad called to inform me what was wrong with my vehicle and that it was fixed. He also More

by Jch2095
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams, Brad Gillespie
Nov 27, 2018 -

Master Buick GMC responded

Thank you for writing about your visit with us! I am happy to hear that Brad was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 08, 2018

Best car buying experience by far!! After going to several dealerships over the course of 3 days..looking for our 16 year old a car!! Master Buick GMC was by far the highlight of our sea More

by Amyk23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Hooker, Andrew Lokey
Aug 09, 2018 -

Master Buick GMC responded

What a great review! We are so thankful you took the time to let us know about your experience! Congratulations to your daughter and please let us know if we can be of any service to you all! We are here for you! (And your daughter!) Kathy Hensley, Owner

August 07, 2018

Master GMC always provides excellent service. I have always been pleased with the maintenance and service that I have received at Master GMC in Augusta Georgia. All the employees which I have co More

by BFLEMING29
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Fanning
Aug 08, 2018 -

Master Buick GMC responded

Thank you for your great review! We appreciate your business! Kathy Hensley, Owner

August 07, 2018

Fantastic Service Department! Came in after lunch with no AC in my Buick . The service department is fantastic! They diagnosed problem, and got me back on the road and COOL in less More

by BrooksLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt, William Fanning
Nov 27, 2018 -

Master Buick GMC responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 06, 2018

Replace tire. The Service department was very professional. And the parts department ordered and received my tire the same afternoon. David and William in the ser More

by srp1043
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt, William Fanning
Nov 27, 2018 -

Master Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 06, 2018

Great salesman I was in the market for a good, reliable used car. I walked on to the lot and was immediately approached by Mark Halupa. We talked for a few minutes, More

by Bburch928
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Halupa, Scott Marshall
Nov 27, 2018 -

Master Buick GMC responded

Thank you for taking the time to provide us with such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Master Buick GMC! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 04, 2018

Very helpful, honest and a professional attitude Went to another dealership at first, only got the run around, Master GMC very straightforward in pricing no gimmicks. Upon arrival at dealership gree More

by sterlingwhite62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Hooker, Mary PIleggi, Keith Stone
Aug 04, 2018 -

Master Buick GMC responded

Thank you for letting us know our goal of being totally transparent with our pricing came across to you! We know that that means something to our customers in this internet age where what you see isn’t always what you get!! Thank you so much for your business! We are honored to serve you! Kathy Hensley, Owner

August 04, 2018

No hassle We have been to other dealerships where it took all day! This experience was the best we have ever had. Andrew was professional and attentive. We were More

by bfgrady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lokey, Keith Stone
Nov 27, 2018 -

Master Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

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