Back

Master Buick GMC

Augusta, GA

4.8
1,097 Reviews

3710 Washington Rd

Augusta, GA

30907

Directions

By Type

1,097 Reviews of Master Buick GMC

July 29, 2018

Good follow through on pricing and estimating. I would recommend them. Price was what they said it would be and car done in less than 90 min. More

by NISSAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve MacDonald, William Fanning
July 28, 2018

Great ,Happy Service, great people I took my 2018 gmc dirty máx denali ,to get a full Service, they treated me very well with a smile on there face, they all said that they love my truc More

by Juan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
July 28, 2018

My GMC This was a very pleasant experience the dealership is located conveniently in the sales people are very friendly and helpful I did not feel overly pr More

by JMCVAY25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roscoe Peace
Aug 02, 2018 -

Master Buick GMC responded

Thank you so much for taking the time to give us the fantastic review! We are grateful for your business and look forward to serving you in the future! Welcome to the Master Family! Kathy Hensley, Owner

July 27, 2018

Great experience , just took a little long Great dealership, had some problems with the extended warranty company. Problems were resolved in a less than timely manner due to the extended warran More

by BENJAMINREIMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jul 27, 2018 -

Master Buick GMC responded

Thank you for letting us know how your visit went! While we are happy Your experience with dealership was great, we thank you for your feedback on the warranty company. All information is important and relevant to us in helping us improve our customers’ experience at the dealership! We will do what we can to work with them to shorten that time! We appreciate your business!

July 26, 2018

Quality Friendliness from arriving to departure. Never have to second guess the work performed. Definitely a piece of mind every visit. Wouldn't choose anothe More

by Dr.Wyatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
July 26, 2018

Vehicle service Brought my vehicle in for service, took and hour. I've always have been treated good at this dealership. Brad has always been so respectful helpful More

by JOHNSON5556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie
Jul 28, 2018 -

Master Buick GMC responded

Thank you for taking the time to write this great review! We appreciate your business and look forward to serving you again! Kathy Hensley, Owner

July 26, 2018

Excellent and efficient Service Department Charles is an awesome service advisor who is on top of his expertise on the GM/Chevrolet vehicles I have as well as the other gentlemen who are very t More

by Retailtherapist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Harper, Aaron, Charles Williams
Jul 27, 2018 -

Master Buick GMC responded

We are so thankful you took the time to give us this fantastic review and give kudos to all the team members who worked on your car! It takes a team to make all the pieces work as a whole like you mentioned! Thank you for acknowledging them all! We look forward to serving you in the future!! Kathy Hensley, Owner

July 25, 2018

Excellent professional service. Excellent folks and excellent service. Very professional and friend folks. I have been a customer of this dealership for almost 40 years and I cannot More

by PREDFEARN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt, William Fanning
Jul 27, 2018 -

Master Buick GMC responded

Thank you for taking the time to give us this great review and for being one of our longtime customers who is like family! We appreciate you and thank you for your loyalty through the years! We feel honored to serve you each and every time! Kathy Hensley, Owner

July 24, 2018

Service Outstanding service as usual, Honesty and integrity were evident in my dealings with Charles and others. Had to replace a damaged tire and elected t More

by DWIGHTANDMILLIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams, William Fanning
Jul 25, 2018 -

Master Buick GMC responded

Thank you so much for taking the time to give us this fantastic review! As you said, we are advisors, not out to get you to buy what you don’t need. We are so grateful for your business and look forward to serving you in the future! Kathy Hensley, Owner

July 24, 2018

Great efficient professional service Service department functioned in an efficient manner with timely repairs. Good communication. I felt like the service department functioned as a good More

by AVANALSTINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Towns
Jul 25, 2018 -

Master Buick GMC responded

We are thrilled that all went well with your visit! We know all the teams working together and communication is the key to our customers’ satisfaction and we are so pleased we exceed yours! We look forward to serving you again! Kathy Hensley, Owner

...
107
...