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Master Buick GMC

Augusta, GA

4.8
1,103 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,103 Reviews of Master Buick GMC

August 01, 2018

Oil change This was my first oil change after buying my car the dealership has always been exceptionally clean, and all the people have been more than cooperati More

by cox513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Oertle, David Truitt
Aug 02, 2018 -

Master Buick GMC responded

Thank you for taking the time to give us this fantastic review! We are thrilled that you had a great first experience and look forward to seeing you at your next oil change! Kathy Hensley, Owner

August 01, 2018

Roscoe Peace Mr Peace walked into the rain to assist me around 2pm. A visit to the bank and i drove off in a new SUV by 5pm. No stress, just good service. More

by MROVERSE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Peace
Aug 02, 2018 -

Master Buick GMC responded

We are so grateful for your business and are honored to serve you now and for years to come! Welcome to the Master Family! Kathy Hensley, Owner

July 31, 2018

Very satisfied with service. David Pruitt very friendly, both on phone and, with a smile, in person. Very satisfied with his handling of my service needs. Great job representing More

by GJONES10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
July 30, 2018

Best ever car purchase. This was the smoothest and most satisfying vehicle purchase we've ever had. It was a very friendly and efficient transaction in all respects. Our than More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell, Andrew Lokey
Aug 03, 2018 -

Master Buick GMC responded

Thank you for taking the time to rate our team with 5-stars! We are thrilled you had such a smooth process! We are honored to serve you at any time! Thank you for your business! Kathy Hensley, Owner

July 30, 2018

Super service. Great service from the beginning to the end with an explanation of the entire process. David also provided information for future visits to aid in ne More

by SAMWILL31B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
July 30, 2018

Simple and to the point, car buying made easy!!!! Our experience with Master Buick was one to remember, even though it was so short. We were in and out in no time while we were catered to with the re More

by Fireman415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell
July 29, 2018

Good follow through on pricing and estimating. I would recommend them. Price was what they said it would be and car done in less than 90 min. More

by NISSAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve MacDonald, William Fanning
July 28, 2018

Great ,Happy Service, great people I took my 2018 gmc dirty máx denali ,to get a full Service, they treated me very well with a smile on there face, they all said that they love my truc More

by Juan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
July 28, 2018

My GMC This was a very pleasant experience the dealership is located conveniently in the sales people are very friendly and helpful I did not feel overly pr More

by JMCVAY25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roscoe Peace
Aug 02, 2018 -

Master Buick GMC responded

Thank you so much for taking the time to give us the fantastic review! We are grateful for your business and look forward to serving you in the future! Welcome to the Master Family! Kathy Hensley, Owner

July 27, 2018

Great experience , just took a little long Great dealership, had some problems with the extended warranty company. Problems were resolved in a less than timely manner due to the extended warran More

by BENJAMINREIMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jul 27, 2018 -

Master Buick GMC responded

Thank you for letting us know how your visit went! While we are happy Your experience with dealership was great, we thank you for your feedback on the warranty company. All information is important and relevant to us in helping us improve our customers’ experience at the dealership! We will do what we can to work with them to shorten that time! We appreciate your business!

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