Master Buick GMC
Augusta, GA
Filter Reviews by Keyword
By Type
1,103 Reviews of Master Buick GMC
Great service, could use some help with scheduling Always happy to bring my GMC Acadia to be serviced. They do a great job making sure I’m aware of everything that is going on and if there are any comp Always happy to bring my GMC Acadia to be serviced. They do a great job making sure I’m aware of everything that is going on and if there are any complications. My only gripe ever is that they always seem overbooked. Even when I have made an appointment, somehow I end up falling behind in the queue. Other than that, absolutely would recommend. More
Good communication Service writer very informative regarding resolution to the problem. Offered contact info - card with name and number. if future problems arise or if Service writer very informative regarding resolution to the problem. Offered contact info - card with name and number. if future problems arise or if the existing problem returned. More
Great experience The dealership had a vast number of vehicles to choose from and various price ranges. Eddie Overby and Wade Howard are top notch salesman. They are e The dealership had a vast number of vehicles to choose from and various price ranges. Eddie Overby and Wade Howard are top notch salesman. They are extremely friendly and courteous. They also are very concerned about the customers wants and needs. I would definitely recommend them to anyone looking to purchase a vehicle. More
Great Experience, I'll definitely return I went in to price a car and wind up walking away with a better deal than I could have hoped for. The sales staff was extremely helpful and they reall I went in to price a car and wind up walking away with a better deal than I could have hoped for. The sales staff was extremely helpful and they really went out of their way to show me they wanted my business. Also, it was the quickest car purchase I've ever had, I will definitely take my kids there and I'll be shopping there in the future. It was a great experience from beginning to end. More
Oil change Very friendly staff and great service. Car was ready when promised. Everyone was very professional. All my questions and concerns were answered. Wait Very friendly staff and great service. Car was ready when promised. Everyone was very professional. All my questions and concerns were answered. Waiting room very clean. More
My first appointment was on time and speedy. I also like that there was no charge. David Truitt was very kind and explained what my visit would entail. I was pleasantly s was on time and speedy. I also like that there was no charge. David Truitt was very kind and explained what my visit would entail. I was pleasantly surprised that the check-up didn't take long at all. More
They were friendly and completed the service on time. Charles was very nice when he checked me in for service. I only had to wait an hour for my service to be completed. William was friendly and helpful w Charles was very nice when he checked me in for service. I only had to wait an hour for my service to be completed. William was friendly and helpful when checking me out. More
100000 Mile Checkup Great service department. Based on other auto service center, the overall cost are price. Good transportation to/from service center. Everything discu Great service department. Based on other auto service center, the overall cost are price. Good transportation to/from service center. Everything discussed with service representative was done correctly. More
Thanks Nicole! Nicole did such a great job helping us find a perfect ride for our growing family. Everything was quick, easy, and simple. They went out of their way Nicole did such a great job helping us find a perfect ride for our growing family. Everything was quick, easy, and simple. They went out of their way to make sure we had time to decide on this big decision and made arrangements to make sure we were comfortable with our purchase. I don’t remember the name of the finance employee we worked with but he was great as well, and very patient! More
Thanks for keeping my favorite car in great shop!! Whether I need a routine oil change or I am seeking answers to a mystery sound, the service department is helpful and eager to keep my favorite car in Whether I need a routine oil change or I am seeking answers to a mystery sound, the service department is helpful and eager to keep my favorite car in great shape. Everyone is friendly and sincerely seeks to.solve a problem. More