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Master Buick GMC
Augusta, GA
1,325 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,325 reviews
August 16, 2018
They were friendly and completed the service on time. Charles was very nice when he checked me in for service. I only had to wait an hour for my service to be completed. William was friendly and helpful w Charles was very nice when he checked me in for service. I only had to wait an hour for my service to be completed. William was friendly and helpful when checking me out. More
by Bev
August 16, 2018
Thanks for keeping my favorite car in great shop!! Whether I need a routine oil change or I am seeking answers to a mystery sound, the service department is helpful and eager to keep my favorite car in Whether I need a routine oil change or I am seeking answers to a mystery sound, the service department is helpful and eager to keep my favorite car in great shape. Everyone is friendly and sincerely seeks to.solve a problem. More
by Meg in Georgia
Verified CustomerAugust 15, 2018
Awesome Nicole was very helpful in helping us purchase our “new to us” truck. She didn’t pressure us and made sure we were happy with our choice before signin Nicole was very helpful in helping us purchase our “new to us” truck. She didn’t pressure us and made sure we were happy with our choice before signing papers. Masters is very lucky to have her. More
by Dibert
August 14, 2018
Wonderful experience Stopped by without an appointment. David checked and right away knew what was wrong with my vehicle and immediately sent it to be repaired. Didn't hav Stopped by without an appointment. David checked and right away knew what was wrong with my vehicle and immediately sent it to be repaired. Didn't have to wait long for it. Will continue to go back for sure. More
by GMCTerrain2012
August 14, 2018
GMC Terrain TSB Service adviser was excellent and went out of his way to repair my vehicle in a prompt manner. I look forward to bringing my vehicle here again for se Service adviser was excellent and went out of his way to repair my vehicle in a prompt manner. I look forward to bringing my vehicle here again for service and oil changes. More
by gmcuser123
August 13, 2018
Very friendly and timely service We enjoy having our vehicles serviced by Master Buick. The customer service and integrity of the staff keep us coming back. That is why we keep coming We enjoy having our vehicles serviced by Master Buick. The customer service and integrity of the staff keep us coming back. That is why we keep coming back. More
by DANARAMER
August 13, 2018
Oil change and inspection were done in a timely manner. Very friendly service! David Truitt did a very nice job keeping me updated on my vehicle's status. Highly recommended! were done in a timely manner. Very friendly service! David Truitt did a very nice job keeping me updated on my vehicle's status. Highly recommended! More
by rileemi1990
Employees Worked With
David Truitt
August 13, 2018
Very knowledgeable and professional staff Bernard Hughes is an extremely knowledgeable Sales Manager. He answered all my questions and explained in details all the new features on the SUV that Bernard Hughes is an extremely knowledgeable Sales Manager. He answered all my questions and explained in details all the new features on the SUV that I ended up buying. He allowed me to drive the SUV to my home and I was able to take my wife for a short ride and show it to her. This is the second Denali I buy from Bernard. I am happy with my New SUV! More
by Al GRINSPUN
August 13, 2018
Service Department I took my son's GMC truck in to Master for a couple of small issues and met with my service advisor, Brad Gillespie. I did not have a scheduled appoi I took my son's GMC truck in to Master for a couple of small issues and met with my service advisor, Brad Gillespie. I did not have a scheduled appointment but was immediately attended to and these minor issues were quickly and efficiently corrected by true professionals! Thanks also to William Fanning and the entire staff of mechanics and personnel. Thanks again very much to Brad Gillespie! More
by popsicle
August 12, 2018
Always get great service. William Fanning is an excellent service manager who gets you the service you need and when you want it. Charles is a great service advisor who always William Fanning is an excellent service manager who gets you the service you need and when you want it. Charles is a great service advisor who always keeps me informed about what my car needs and when it needs it. Always lets me know when my car is ready. More
by m&mrid
