Master Buick GMC
Augusta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Thanks for the Great Care of my Favorite Car We greatly appreciate the thorough job you always do to keep our car in great shape! Whether it’s keeping an eye on the amount of oil it uses or expla We greatly appreciate the thorough job you always do to keep our car in great shape! Whether it’s keeping an eye on the amount of oil it uses or explaining the reason that a light came on, we can count on your teams to be thorough in diagnosing the issue. We also appreciate the helpful courtesy car service when needed! More
Awesome Service! David Truitt was very professional, courteous, helpful and quick. I was very impressed and will gladly continue having my vehicle serviced at Master David Truitt was very professional, courteous, helpful and quick. I was very impressed and will gladly continue having my vehicle serviced at Master Buick! Also would like to say when purchasing my vehicle Roscoe Peace was awesome as well! Great Team at Master Buick! More
Incredible service! I never felt like they were trying sell me into a car, they were simply letting me look and listening to my needs. Once I decided on the perfect car t I never felt like they were trying sell me into a car, they were simply letting me look and listening to my needs. Once I decided on the perfect car they were upfront and honest throughout the process and made me feel at ease and comfortable in my decision making. More
Major Purchase The people were thoughtful and not pushing the sale Bill understood this was a big decision with a huge amount of money for us. Mark Williams The people were thoughtful and not pushing the sale Bill understood this was a big decision with a huge amount of money for us. Mark Williams More
Very satisfied, quick and painless I would recommend Buick Master to anyone looking for a new or pre owned vehicle. This was my second truck purchased from them. I will probably be gett I would recommend Buick Master to anyone looking for a new or pre owned vehicle. This was my second truck purchased from them. I will probably be getting my next one there.. More
Couldn't ask for a better experience You just need to experience the product and customer service for yourself. I can not do it justice. Everyone was polite, respectful. Knowledgeable, You just need to experience the product and customer service for yourself. I can not do it justice. Everyone was polite, respectful. Knowledgeable, without being pushy. More
Very good But labor cost high Fixed what we hope are all problems However I think Labor cost is too high and parts seem to keep rising and it is now more cost too keep a car on Fixed what we hope are all problems However I think Labor cost is too high and parts seem to keep rising and it is now more cost too keep a car on the road More
Took too long Need better communication from parts and service depts. They were on two different schedules due to weather and it took too long for an oil change and Need better communication from parts and service depts. They were on two different schedules due to weather and it took too long for an oil change and tire rotation. Love Mr. Charles customer service though! More
Excellent Customer Service and Friendly I was dropping of my truck and they provided me with a shuttle to and from my home. The driver was friendly and pleasant to be around. I will come b I was dropping of my truck and they provided me with a shuttle to and from my home. The driver was friendly and pleasant to be around. I will come back for all my auto needs. More
Awful I just bought a GMC Yukon &this is my first time taking it to the dealer for an oil change and service. 1st I placed an appt online, when I arrived, I just bought a GMC Yukon &this is my first time taking it to the dealer for an oil change and service. 1st I placed an appt online, when I arrived, they had no records of my appt. 2nd there was a representative complaining about having too many clients, in front of all clients.... how unprofessional. Also, I asked was there anything wrong with it. They didn't put anything on the report but verbally told me some concerns. I noticed after picking it up, it is sounding like it is going to cut off while I'm stopped with my foot on the brake. I hope they didn't mess it up because it didn't do that before I dropped it off. More

