Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Martin Main Line Honda

Ardmore, PA

Overview
Employees
Reviews
Vehicles
4.6
1,249 Reviews
Others promise, Martin delivers When you visit Martin Main Line Honda you will experience a world class level of service. Our knowledgeable and experienced staff is committed to your satisfaction and strives to exceed our customers' expectations. Dedicated professionals make up the Martin Main Line Honda family. Their positive attitudes are reflected in the way they approach their duties each day. These hard-working, dedicated professionals have each made a commitment to being a part of something special...the Martin Main Line Honda Experience. Martin Main Line Honda is your Ardmore Pennsylvania Honda dealer with the inventory and pricing to get you into the car of your dreams today.
Contact Dealership
View Awards

123 E Lancaster Ave

Ardmore, PA

19003

Directions

By Type

Showing 1,249 reviews

November 02, 2021

I had an awful experience at Main Line Honda. The car I was initially told I could test drive was sold before my appointment and I was never told, they refused to give me a quote via email because, I'm par More

by alice.inouye
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nico Leung
Report | Print
Nov 15, 2021 -

Martin Main Line Honda responded

Good afternoon Alice, my name is Tatiana and I work here at Martin Main Line Honda. I would like to take the opportunity to thank you very much for taking the time to provide us with feedback so that we can do better. I am so sorry that you had an awful experience with Martin Main Line Honda which is absolutely not the experience we aim to make for our customers. Unfortunately because of the car shortage, a receptionist may make an appointment at say 1:00pm and the only car available sells in that time. Since the cars are selling fast throughout the day, the receptionists who are at a desk making calls rely on the system that shows them available cars so if it just sold it might not show up in the system for a little bit and they wouldn't know. As for the quotes, the most accurate pricing you will get is in person because the the salesperson can go over all the fine print of the quote and get the best deal possible for you. Again, thank you for your feedback and I would really welcome the chance to speak further about your situation with you to help find a resolution. If you would like to talk further with me please contact me at tatiana@mainlinehonda.com or (610) 649-5601 ext. 115.

November 02, 2021

Where do I start? The sales person Lucy Hu manipulated us into signing a lease but told us that it was not final. She then said we could change our minds the next day. Then a week and half later, a car sho More

by jaretgale
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Freeman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nino Nicolaci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucy Hu
Report | Print
Nov 15, 2021 -

Martin Main Line Honda responded

Good afternoon Jaretgale, my name is Tatiana and I work here at Martin Main Line Honda. I am sorry that you are under the impression that your girlfriend had a bad experience here at Martin Main Line Honda. When she came back to pick up, to my knowledge, she did not indicate that she was dissatisfied with her experiences with us. Also, before the purchase of any vehicle here at Martin Main Line Honda we have the customer sign a buyers order which clearly states the purchase and all that goes into the price of the vehicle. As for being able to change your mind, that is always 100% the customers decision and if you choose to back out of a deal, of course we would comply so that is true. As I stated, she did not indicate that she did not want the vehicle but if this is not the case she is absolutely welcome to contact me at tatiana@mainlinehonda.com or (610) 649-5601 ext. 115.

Nov 15, 2021 -

jaretgale responded

Oh not only did she let EVERYONE know there about the sacks you played, her mother did also. You are either extremely misinformed OR you are lying If you are not lying, she will be back with the cat tomorrow morning. Have hers ready to return to her. The BEST part of all this? She grew up with the sister of the owner. This is BEYOND ridiculous. If this is how you treat a “valued customer” she’s known for years?!?? WHOA

October 28, 2021

Patrick was great to work with ,very knowledgeable and experienced.I love my new CR-V More

by JANNAR2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino Nicolaci
Andre Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Dowdall
Report | Print
Nov 02, 2021 -

Martin Main Line Honda responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600

October 28, 2021

The worst! After buying 3 cars from them we will never buy another! Dave Baratcka screwed up our paper work and we have been left hanging for over a month! After repeated phone calls, emails and actuall More

by quillenlee@gmail.com
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
David Baratka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2021 -

Martin Main Line Honda responded

Good afternoon Lee, my name is Tatiana and I work here at Martin Main Line Honda. First, I would like to thank you very much for your past three purchases with us. We very much appreciate your customer loyalty with Martin Main Line Honda and I thank you very much for taking the time to provide us with feedback so that we can do better for one of our cherished customers. I am very sorry that your last impression of Martin Main Line Honda was not the positive experience we aim to make for our customers. I would absolutely welcome the chance to speak further with you about your situation with you so that I may help find a resolution. If you would like to talk further with me, please contact me at your earliest convenience at tatiana@mainlinehonda.com or (610) 649-5601 ext. 115.

October 27, 2021

Great experience so far. I am still waiting for pick up my new car, that should happen this week. More

by afranklin1707
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino Nicolaci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2021 -

Martin Main Line Honda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600

October 26, 2021

My salesman was very informative and courteous. I would highly recommend him to my friends and family. More

by reepoass827
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Seker
David Baratka
Other Employees : Tahir
Report | Print
Oct 28, 2021 -

Martin Main Line Honda responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600

October 23, 2021

We purchased a Pilot. Very pleased with the whole experience. Steve was very professional and helpful. More

by scstevens56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Seker
David Baratka
Report | Print
Oct 26, 2021 -

Martin Main Line Honda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600

October 22, 2021

Corrado from Martin Main Line Honda provided excellent Customer Service. He was attentive and helped me find a great solution ...aa 2018 Honda CRV. I am a highiy satisfied Customer. More

by jphdelco@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino Nicolaci
David Baratka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corrado
Report | Print
Oct 26, 2021 -

Martin Main Line Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600

October 21, 2021

Mitch is a great salesman. He listens to my concerns, works hard to meet my needs, and is knowledgeable and professional. More

by CDIL48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino Nicolaci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Lasman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Baratka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2021 -

Martin Main Line Honda responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Steve Bloomer – Service Manager – (610) 649-5600 EXT 101

October 21, 2021

Car buying process was smooth. I am now waiting for car delivery. All staff members is cooperative. More

by arif.manit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino Nicolaci
Amir Ansari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2021 -

Martin Main Line Honda responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600

1
...
44
45
46
...
125