Martin Main Line Honda

A Wonderful Week and Then Some My 2002 CR-V's inspection was coming up and rather than put more money into it, I thought I should get a new car instead. The moment I said out loud t My 2002 CR-V's inspection was coming up and rather than put more money into it, I thought I should get a new car instead. The moment I said out loud that I was getting a new car, mine, that has served me well for nigh on 13 years, decide to give up the ghost one day at a time. I wasn't sure what to do, so on a Monday I called Martin Main Line because I've been going there for my inspections almost as long as I've had my car and I've always felt comfortable with them. I asked for someone in Sales and was fortunate enough to speak with Julie. She suggested trading-in and I made an appointment to see her that Saturday. I'm not easily swayed. As a matter of fact, I sometimes like to dig in my heels just so someone else doesn't get their way, so surely you can understand that I don't like being sold to. Well, that's not anything you can tell about me right off the bat, so I don't know if Julie is just not overly aggressive as a sales person or if she figured me out and decided to meet me where I was. Whatever the case, she turned out to be a decent fit for me as a representative for the dealership and Honda. I was comfortable with her from the first time I spoke with her and each encounter thereafter. Of course I shopped around before going in and knew exactly what I wanted. But I also had back ups at two other dealerships. But like with my first car, I was determined to have my first choice. I'd set my heart on a CPO 2015 Pilot SE and I put on my blinders, blocking everything else out and hoping I didn't have to take them off until I was driving off the Martin Main Line lot with the object of my affection. And sure enough, that's exactly what happened. I dropped in on Saturday with my sister and nieces and nephew. I was earlier than Julie was expecting me, so we had to wait a little, but once she was available, we got right down to it. We took the Pilot for a spin. Because of an injury, one of my top priorities for the new vehicle was leg room. And the Pilot has plenty in the driver's seat. Julie was great company as she guided me on a pretty scenic route away from and back to the dealership. The ride was lovely and it handled so well. Once we were back we got further down to business. Julie's tone was always sincere and relaxed. The car was set for a great price, but I like to push boundaries and dig in, so that's what I did. Like a friend would, Julie gave me this look and told me there was no way I was getting what I was asking for. I really appreciated her candor and it just made me dig in more. But she said she'd see and brought a manager over to see what he could do. Enter Joe Seker. Well, my sister and I were already enjoying ourselves, but when Joe came over, it almost became a proper party. He was firm with his delivery and funny with his asides and once we came to an agreement, I turned to my sister and said, "That was fun!" And she totally agreed. While I went off with David to Finance, my sister kept company with Julie. Although the charged atmosphere Joe created died down a bit, my time there continued to be pleasant and the feeling that I was making the right decision never left. I've been driving my CPO 2015 Pilot SE for a week now and I absolutely love it. Not that I had doubts, but it's always good when you're right about things like that. So, I really want to thank Joe and David for exhibiting great customer service, but I need to give the biggest thanks to Julie for doing what she could to let me have my way. Also, after we left, my sister told me that she talked to Julie about the car she was looking to buy and my sister said she was engaging and informative, so I want to send an extra thanks for that. I like to keep my cars until I can't, so I don't plan on needing their Sales department for some time, but I would definitely recommend Martin Main Line for anyone looking for a good Honda buying experience. Just be sure to ask for Julie. More

Great Experience Julie was very patient as I was very nervous about making such a large purchase. She managed to get me a better deal and more money for my trade in. Julie was very patient as I was very nervous about making such a large purchase. She managed to get me a better deal and more money for my trade in. I appreciated how she made me and my family feel important and comfortable throughout the process. More

The Extra Mile (or at least half to three-quarters thereof!) Julie is a personable, friendly and sympathetic professional who walked two not-so-experienced buyers, my wife and I, through each step of the process Julie is a personable, friendly and sympathetic professional who walked two not-so-experienced buyers, my wife and I, through each step of the process with care, patience and unflagging geniality. I especially have an aversion to salespeople and I never felt pressured, finessed or misguided by Julie. On the contrary, she gave us all the time we needed to consider our options, was frank and wel-informed about the pros and cons of each model we checked out, listened earnestly to and diligently addressed all our questions and concerns, and never once made us feel uncomfortable. As we have just moved back to the US from Japan, many aspects of the actual purchasing transaction were fraught with complications, but Julie and the whole Main Line team really extended themselves to find the solutions that made the deal a success. It took a lot longer than a run-of-the-mill purchase because of all the red tape, but Julie and her colleagues were indefatigable in their efforts and never lost their sense of humor about all the hoops they had to lead us through. In the end, we walked out the happy owners of a Civic Ex-L (and one of the best deals on the lot!) that we look forward to driving the xxxx out of. And we feel absolutely confident trusting Julie and Main Line Honda with any issues that might crop up down the road. Kudos! More

Good experience Julie is pleasant to deal with, straight forward. The whole process of getting the car was less than 3 hours. Love the new 2017 CRV! Julie is pleasant to deal with, straight forward. The whole process of getting the car was less than 3 hours. Love the new 2017 CRV! More

It was a wonderful experience Julie Thompson did a very good job explaining all the details. She helped me out a lot. She was organized, patient and understanding. She worked with Julie Thompson did a very good job explaining all the details. She helped me out a lot. She was organized, patient and understanding. She worked with customers needs. More

Julie Thompson listens. Hey, that is important. I was looking for value and my 2012 Civic is the right car at the right price. Thanks, pal. Hey, that is important. I was looking for value and my 2012 Civic is the right car at the right price. Thanks, pal. More

Julie gets the job done. She took the hassle out of negotiating the price. She ensured my deal was negotiated within an hour. I am very pleased with my n gets the job done. She took the hassle out of negotiating the price. She ensured my deal was negotiated within an hour. I am very pleased with my new CR-V and the price. More

Great Buying Experience Just a quick note on how wonderful our buying experience with Julie Thompson was at Main Line Honda. Julie had impressive knowledge of all the featur Just a quick note on how wonderful our buying experience with Julie Thompson was at Main Line Honda. Julie had impressive knowledge of all the features of the new car and took extra time to answer all of my questions. I really feel like she listened to what I was looking for in a car and she was able to find a great car that fit our needs. We couldn't be happier with our purchase and sales experience Thanks! More

Thankful Julie is a great sales representative! My son went in to buy a car and he was very satisfied! Mike Freeman is outstanding! I will surely tell all my f Julie is a great sales representative! My son went in to buy a car and he was very satisfied! Mike Freeman is outstanding! I will surely tell all my family and friends to shop and purchase a new or used vehicle! I will return for all my Honda needs! More

Purchased a car Julie Thompson was so easy to talk to and really made sure I left with the best deal for my family! Couldn't have been happier with our purchase, high Julie Thompson was so easy to talk to and really made sure I left with the best deal for my family! Couldn't have been happier with our purchase, highly recommend her and this dealership. Thank you so much Julie and Bob!! More