Martens Volkswagen
Washington, DC
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76 Reviews of Martens Volkswagen
I was extremely pleased with my service visit to Martens VW. The service department was clean and the staff were courteous and efficient. My requests were discussed and the car was serviced as specified. VW. The service department was clean and the staff were courteous and efficient. My requests were discussed and the car was serviced as specified. The staff at the loaner car desk were equally courteous and helpful. Thank you for making the service experience so friendly and accommodating. More
Zee P is an excellent sales-person to work with, very professional, easy to talk to, and very knowledgeable. Would recommend him to everyone. Bobby also made the paperwork simple and easy to complete. professional, easy to talk to, and very knowledgeable. Would recommend him to everyone. Bobby also made the paperwork simple and easy to complete. More
Martens could not have been more helpful in getting the car I wanted. They (particularly Andre) were courteous, patient and accommodating. I was looking for a car with a maunal transmission -- quite ha car I wanted. They (particularly Andre) were courteous, patient and accommodating. I was looking for a car with a maunal transmission -- quite hard to find these days -- and they had two. We were late for our appointment but Andre was very professional and we got the new car (a VW Passat)in just a few hours. This is also my first lease and Andre and Bobby worked with me to get a good deal on my trade-in and explain the ins and outs of the lease. I would recommend Martens to family and friends. More
Great service. The express service was excellent and a new welcome addition. Perdita was very professional and asked her colleagues when appropriate. I have been coming to Martens for quite a while and new welcome addition. Perdita was very professional and asked her colleagues when appropriate. I have been coming to Martens for quite a while and like this service. More
Ron and everyone at martens were very good to me and were the only dealer that would look for the car i wanted. Price was good and will be purchasing my next vw from there. Well worth the 1.5 hr drive! the only dealer that would look for the car i wanted. Price was good and will be purchasing my next vw from there. Well worth the 1.5 hr drive! More
Martens is my local VW dealer so it was the obvious place to begin my search for a Tiguan. My initial visit, which included a short test drive, was informative and un-pressured. The price quoted on that occa to begin my search for a Tiguan. My initial visit, which included a short test drive, was informative and un-pressured. The price quoted on that occasion was was below MSRP but not that attractive so my search continued. However, after researching prices elsewhere and being messed around by one particular VW dealer from whom I was ready to buy a car, I returned to Martens. By this stage I was clear about the model and specification I wanted and had a good idea of competitive prices and ready to buy. As soon as the Martens sales team recognized that I was serious about a purchase they were willing to negotiate and we quickly arrived at an acceptable price. I took delivery of the vehicle 2 days later and, so far, I'm delighted with my new purchase and looking forward to enjoying my new Tiguan. More
I had an easy experience. for the most part I knew what I wanted but had some questions. Zee (that is his nickname - sorry - not sure of full name) was really helpful at guiding me to find the right car f I wanted but had some questions. Zee (that is his nickname - sorry - not sure of full name) was really helpful at guiding me to find the right car for me. I felt like he had a lot of car knowledge (not just with VW's) and was easy going - there was no "hard-sell." He definitely wanted to make sure I was making the right decisions on the total car package. More
Found everyone very helpful with the buying of the new car and very informative on information were not so familiar with. Great location and great cars. car and very informative on information were not so familiar with. Great location and great cars. More
My sales guy, Bob, and finance guy, Bobby, could not have made the process any easier or more hassle-free. I was helped right away, shown a great car, received clear, easy-to-understand lease options and com made the process any easier or more hassle-free. I was helped right away, shown a great car, received clear, easy-to-understand lease options and completed the process the next day. Easiest car lease ever. Thanks. More