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Marlow Motor Company Chrysler Dodge Jeep Ram

Front Royal, VA

4.8
214 Reviews

707 N Commerce Ave

Front Royal, VA

22630

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214 Reviews of Marlow Motor Company Chrysler Dodge Jeep Ram

July 19, 2023

Marlow motors does great work. Dan is very helpful! He explains all the work being completed in your vehicle. More

by thesmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Moser, Scott Renaud
Jul 20, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you for your impressive five-star review!! I'm thrilled that you found our service to be great and Dan to be very helpful! At Marlolw Motors, we work very hard to ensure that you and your vehicle are in your best shape. Thanks for visiting, and we'll see you again soon!

July 16, 2023

With no appointment they worked us in to get problem fixed. Very professional and curious staff. More

by butch.tharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Houser, Dan Moser, Chris Price, Kayla Fadeley, Scott Renaud
Jul 17, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you for your invigorating five-star review!! I'm so glad you found our no-appointment service to be efficient! We love to be professional and kind to our customers because we value you tremendously! Thank you for choosing us, and have a fantastic day!

July 08, 2023

Problem resolved. Bought new battery. However the original charge was initially high but resolved with discount. More

by arnoldpatricia49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Houser, Dan Moser
Jul 11, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you for your epic five-star review!! I'm so happy we resolved your problem and were able to satisfy the battery's cost with your discount! Thank you for recommending us! We value our customers more than our cars (which we appreciate tremendously, so that's saying a lot about you!). Drive safely, and we'll see you next time!

July 07, 2023

I have always had good service and with pleasant people. A great place to do business with. More

by Joyful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Fadeley
Jul 11, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you, Joyful, for your five-star review! I will truthfully say your review is making me joyful as well!! I'm thrilled you found our service good and our people pleasant. We will strive to upgrade the greatness of our business the next time you visit! Drive safely, and don't forget that Marlow Motors is here to help!

July 06, 2023

The service department was very professional and timely in serving my vehicle when I brought it in. More

by ravenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Price, Kayla Fadeley
Jul 07, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you for your stunning five-star review! I'm so pumped with joy that you found Marlow Motors to be professional and timely in serving your vehicle! We want to provide you with the most marvelous experience you can experience at a dealership. Thank you for choosing us and recommending us to the public. Safe travels and have an amazing day!

July 02, 2023

They did a good job of replacing the Hemi in my Ram 1500, giving me options other than a new Chrysler engine. More

by merickson5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Moser
Jul 03, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you for your sweet four-star review!! I'm excited that we could replace your Hemi promptly and efficiently. If there is any way we can improve our service for your next visit, please get in touch with us and help us grow. I want to make sure your next visit is absolutely glorious! Have a great day!

June 29, 2023

Great service and great advice on how to fix my 14 year old vehicle. Good communication from Herb. More

by Chuck 22630
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Herb Houser, Dan Moser, Chris Price, Kayla Fadeley, Scott Renaud
Jun 30, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Hey Chuck, thank you for your epic five-star review! It's so awesome that you found Marlow Motors to have exceptional service and advice! I'm elated to know that your 14-year-old vehicle will continue to run for many years. Herb and the rest of us at Marlow Motors value communication above all, no matter the circumstance. Thanks again for visiting Marlow Motors. I'm ready to make your next experience 500 times better!!

June 25, 2023

I thought it took an extremely long time for a oil change and tire rotation. Online had tons of coupons and when I asked about them I was told we could discuss when I got down there. There was no discussion More

by maaagin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Herb Houser
Jun 26, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Dear valued customer, thank you for sharing your feedback and choosing Marlow Motors for your oil change and tire rotation. We appreciate your patience and apologize if the process took longer than expected. Rest assured! We'll review our procedures to ensure smoother interactions in the future. We're excited to serve you again and provide an even better experience. Your satisfaction is our top priority, and we can't wait to impress you with our exceptional service!!

June 25, 2023

Kyle was great. It didn’t feel like I came in just to get a car, felt like I’ve known him for years and we were catching up while talking about cars. Wendy was reall More

by joshuacraighead
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Dulapa, Wendy Conlon
Jun 26, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Kyle and Wendy, you've just described the ultimate car-buying dream team! They have a magical power to make you feel right at home while discussing your dream wheels. From Kyle's long-lost friend vibes to Wendy's paper-pushing prowess, they deserve a standing ovation. It's safe to say your car-buying experience was a mix of fun, friendship, and freedom of choice. Who said car shopping couldn't be a memorable adventure? Keep revving on, my friends!

June 20, 2023

They are professional and straightforward about their prices. Drop off the car, serviced and finished same day. There was a miscommunication/confusion about getting the first diagnostic on the car, the s More

by StephR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Moser
Jun 21, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you for the four-star review!! At Marlow Motor Company, we aim to soar above and beyond when it comes to professionalism and transparency, offering competitive prices that won't launch you into orbit! We apologize for any initial confusion and miscommunication, but rest assured, our expert team is committed to diagnosing and resolving any issues with your car. We'll have it running smoother than a rocket ship in no time, with all odd noises silenced and your ride ready for interstellar adventures! 🚀🌟

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