Marlow Motor Company Chrysler Dodge Jeep Ram

While on the first long vacation from PA to VA in our new motorhome (Dodge Sprinter chassis), the engine suddenly went into limp mode outside of Berryville, and we were afraid that we would break down comple motorhome (Dodge Sprinter chassis), the engine suddenly went into limp mode outside of Berryville, and we were afraid that we would break down completely. We were headed towards the Skyline Drive. Our GPS pointed us to Marlow Motors in Front Royal, VA. CJ spoke to us and took the motorhome into the service area right away. He told us of a park down the street where we could walk our dogs, and told us that we could also take them into the large air conditioned waiting room (two large Golden Retrievers). When he came to see us about an hour later, he said he had bad news. The van needed a part and it had to be ordered, and would not be here until....the next morning at 7AM. We were expecting him to say next week! He directed us to a campground near by, but also offered to let us stay in the lot. We spent the rest of the day exploring Front Royal and had a great stay in the campground. The next morning we returned at 8AM to have the part installed. They also recharged our air conditioner. All of this was covered by our warranty. We were on our way down the Skyline Drive later that morning. We spoke to a number of employees at Marlow's and everyone was so friendly. We were very lucky to break down near this wonderful car dealership! Thanks expecially to CJ for being so helpful and friendly. More

I took my Lincoln TownCar in because it was running rough when suddenly the engine light came on. The Dealer scheduled my car the same day. After dropping it off and waiting about 45 min, I was informed t when suddenly the engine light came on. The Dealer scheduled my car the same day. After dropping it off and waiting about 45 min, I was informed that the only problem was a lose sparkplug wire and that I did not need the $200.00 set of new spark plug wires I requested. It's been a long time since I have visited an American Auto dealership that provided this type of service and honesty. More

From top to bottom Mr.Marlow has assembled a top notch staff.If you visit them you well see for yourself.ILL bet youll also be a customer for life. I have bought six vehicles from them and serviced them a staff.If you visit them you well see for yourself.ILL bet youll also be a customer for life. I have bought six vehicles from them and serviced them all there.I have also delt alot with there parts department.There all wonderful people. More

I have been buying vehicles from Marlow Motors for 15 years and keep going back. The service team goes above 150% to make sure my needs are met. The mechanics are well trained and know their jobs, Aft years and keep going back. The service team goes above 150% to make sure my needs are met. The mechanics are well trained and know their jobs, After 15 yrs I know all of them well. They are loyal, hard working people. I would never go else where. I have bought every model they have. I give many thanks to all of them, they all know me. More

I have to admit I am apprehensive about making large investments regardless if they are a neccessity, and I am a VERY hard sell. Even if it only means trying a new peanut butter. Marlow Motor Company t investments regardless if they are a neccessity, and I am a VERY hard sell. Even if it only means trying a new peanut butter. Marlow Motor Company took my painful misconception and turned it into a very pleasant experience. From interacting with the dealer, to sales, to finance, and then back for scheduled maintenance, it has been a seemless and painless endeavor. Both the product and the staff are nop notch and I highly recommend this dealer to anyone who thinks service should start after the sale. More