Mark Miller Subaru Midtown

Great service and willing to go the extra mile I just bought my second car from the midtown location after my 2015 was totaled. The staff was very helpful and willing to go the extra mile to help I just bought my second car from the midtown location after my 2015 was totaled. The staff was very helpful and willing to go the extra mile to help me through the process of having to replace my car from helping me get the GAP insurance claim filed to helping me pick my new Subie that had all the same features for my first choice to the one that I picked with extras. More

Very friendly and efficient buying experience Was in for service and looked at the Outbacks.. Was planning to buy a 2018. Visited with Tony about features I liked. After a 10 or 15 minute Was in for service and looked at the Outbacks.. Was planning to buy a 2018. Visited with Tony about features I liked. After a 10 or 15 minute conversation, he emailed me a proposal for the car I purchased. Complete closing process was well organized and very friendly. Also, had an issue with a flat tire on my current car. Tony and an associate drove to my car, changed the tire, and then drove it back to dealership. Definitely service above and beyond! Thanks!! More

Quick, friendly and efficient Quick to close the transaction. Very friendly. I really appreciated the staff driving the car to my house so I didn’t have to get someone to help me Quick to close the transaction. Very friendly. I really appreciated the staff driving the car to my house so I didn’t have to get someone to help me do the shuttling. Thanks for the tank of fuel as well! More

Great place to purchase a car! It was the best experience I have had buying a car. All my questions were answered and I wasn't pressured to buy more than what I asked about and want It was the best experience I have had buying a car. All my questions were answered and I wasn't pressured to buy more than what I asked about and wanted. I didn't feel rushed, pressured or ignored. Professional and friendly service was provided start to finish. I would definitely recommend Mark Miller Subaru to anyone. More

Being part of the Mark Miller Subaru family Justin Simpson at Midtown Mark Miller Subaru really took care of me. While I waited at the dealership for an oil change and check on my suspension kno Justin Simpson at Midtown Mark Miller Subaru really took care of me. While I waited at the dealership for an oil change and check on my suspension knocking, he would come in and make sure I knew what stage they were at with my car. The appointment ran longer than was expected and Justin was able to give me a discount for the work that was done. He was so nice and gave me the best customer service I have ever experienced. Thank you so much! More

Smooth Because thats how I feel the experience was. we were there because of positive phone conversation and we wanted a bigger subaru. I believe we made a g Because thats how I feel the experience was. we were there because of positive phone conversation and we wanted a bigger subaru. I believe we made a good purschase More

Above & Beyond! Tony was very attentive, but not overly pushy & answered every single question we had. He was willing to look into every possible option to find somet Tony was very attentive, but not overly pushy & answered every single question we had. He was willing to look into every possible option to find something that worked perfectly for us & we never felt rushed into a decision. We are super happy with our new Subaru! More

Love the Service Dept!! I drove in for my appointment to have Emissions done on my Subaru. The first agent said it might be 30-40 minutes before they got to it, but that was I drove in for my appointment to have Emissions done on my Subaru. The first agent said it might be 30-40 minutes before they got to it, but that was fine! About 15 minutes later, the car was done! The agent went over the invoice with me and I was out of there in another 5 minutes! So fast....I was truly impressed and told the agent that the Service Department was the best I have seen, every time I go there! I am sure that ethic comes from the top so thanks to all of the employees at Mark Miller Subaru!!! Mike Doro More

Repairs on my lease I had a warning light go on in my Forester. Than back off. So I did not worry about it. But my Starlink called me, the dealership called me and both e I had a warning light go on in my Forester. Than back off. So I did not worry about it. But my Starlink called me, the dealership called me and both emailed me within 24 hours to take my car in. Ok. So I did and it turns out my passenger seat has shorted the electrical for my airbags. ?!. Parts came in quickly but I had pressing personal issues and forgot about it. Once I set up the appointment, They had it in next day, loaner ready to go, and at no cost. Done in a few hours. They take great care of you. More

exceptional employee Juan Romero was exceptionally helpful. He came up to ask if I needed help even though I was in front of another service advisor (who was not busy yet Juan Romero was exceptionally helpful. He came up to ask if I needed help even though I was in front of another service advisor (who was not busy yet didn't offer to help me). Very, very helpful, proactive and efficient. One of the best service advisors I have worked with. This experience was very refreshing considering that every time myself or my brother have brought our cars in for service, we have seen Tom Francis not helping anyone, he has yet to offer us any assistance. He then proceeds to go get coffee or breakfast while someone else comes up to help. More