Mark Miller Subaru Midtown

Being part of the Mark Miller Subaru family Justin Simpson at Midtown Mark Miller Subaru really took care of me. While I waited at the dealership for an oil change and check on my suspension kno Justin Simpson at Midtown Mark Miller Subaru really took care of me. While I waited at the dealership for an oil change and check on my suspension knocking, he would come in and make sure I knew what stage they were at with my car. The appointment ran longer than was expected and Justin was able to give me a discount for the work that was done. He was so nice and gave me the best customer service I have ever experienced. Thank you so much! More

Smooth Because thats how I feel the experience was. we were there because of positive phone conversation and we wanted a bigger subaru. I believe we made a g Because thats how I feel the experience was. we were there because of positive phone conversation and we wanted a bigger subaru. I believe we made a good purschase More

Above & Beyond! Tony was very attentive, but not overly pushy & answered every single question we had. He was willing to look into every possible option to find somet Tony was very attentive, but not overly pushy & answered every single question we had. He was willing to look into every possible option to find something that worked perfectly for us & we never felt rushed into a decision. We are super happy with our new Subaru! More

Love the Service Dept!! I drove in for my appointment to have Emissions done on my Subaru. The first agent said it might be 30-40 minutes before they got to it, but that was I drove in for my appointment to have Emissions done on my Subaru. The first agent said it might be 30-40 minutes before they got to it, but that was fine! About 15 minutes later, the car was done! The agent went over the invoice with me and I was out of there in another 5 minutes! So fast....I was truly impressed and told the agent that the Service Department was the best I have seen, every time I go there! I am sure that ethic comes from the top so thanks to all of the employees at Mark Miller Subaru!!! Mike Doro More

Repairs on my lease I had a warning light go on in my Forester. Than back off. So I did not worry about it. But my Starlink called me, the dealership called me and both e I had a warning light go on in my Forester. Than back off. So I did not worry about it. But my Starlink called me, the dealership called me and both emailed me within 24 hours to take my car in. Ok. So I did and it turns out my passenger seat has shorted the electrical for my airbags. ?!. Parts came in quickly but I had pressing personal issues and forgot about it. Once I set up the appointment, They had it in next day, loaner ready to go, and at no cost. Done in a few hours. They take great care of you. More

exceptional employee Juan Romero was exceptionally helpful. He came up to ask if I needed help even though I was in front of another service advisor (who was not busy yet Juan Romero was exceptionally helpful. He came up to ask if I needed help even though I was in front of another service advisor (who was not busy yet didn't offer to help me). Very, very helpful, proactive and efficient. One of the best service advisors I have worked with. This experience was very refreshing considering that every time myself or my brother have brought our cars in for service, we have seen Tom Francis not helping anyone, he has yet to offer us any assistance. He then proceeds to go get coffee or breakfast while someone else comes up to help. More

Excellent Bob was very nice and helped us with all our needs. He was not pushy and he took his time with us. He answered all our questions and let us take our Bob was very nice and helped us with all our needs. He was not pushy and he took his time with us. He answered all our questions and let us take our time. Thank you so much for a great experience and our wonderful new Crosstrek. More

Great Work I was having trouble with the back-up camera screen. They took in my car even though I had no appointment, and loaned me a car to drive while they fi I was having trouble with the back-up camera screen. They took in my car even though I had no appointment, and loaned me a car to drive while they figured out what was wrong and fixed it. They have been very helpful and cooperative every time I have brought my Forester in. I am very pleased with the service, and the friendly employees. It makes me feel confident that I am brining my car to the right place! More

Excellent I just had a lube job but the service was preformed and the car return "sparkling clean in less than 30 minute. They noted that my brakes were near I just had a lube job but the service was preformed and the car return "sparkling clean in less than 30 minute. They noted that my brakes were nearly worn out (after 33,ooo miles). I left the car to have the brake linings replace and they gave me a complimentary rental car. How much more could I ask? More

Excellent Customer Service!! In all my visits to this dealership, I have been treated like an important customer. Any services that have been done on my car were with care. On l In all my visits to this dealership, I have been treated like an important customer. Any services that have been done on my car were with care. On longer car services, I have been shuttled to my destination, (local) without any problem. Any of the Service Advisors that have assisted me in my visits have been helpful. These are some of the reasons that I remain a Loyal Customer! More