Mark Miller Subaru Midtown

Love this Dealership! I love this Dealership and when I bought my car I was mostly excited about meeting Bleu, the dog. When I came in yesterday for my oil change, I deci I love this Dealership and when I bought my car I was mostly excited about meeting Bleu, the dog. When I came in yesterday for my oil change, I decided to wait and said it would be nice to have a dog/dogs here while waiting and one of the service guys informed me that one of the mechanics had brought in his dog and a customer complained that the dog scared his kid and the mechanic was not allowed to bring his dog back in! Because of ONE customer? Subaru, and esp. the Mark Miller Dealership IS KNOWN for their support of pets and that was a huge reason I even bought from here. And to hear such a story was seriously disheartening and sad to me! That poor kid hopefully never goes to a park! It's sad that we have gone from "grow up and deal with life" to catering to one disgruntled person and hence ruining it for all. If I could make a plea to your corporate office to rescind their decision, I absolutely would! Most of your customers LOVE Dogs!!!!! As for my oil change, you guys were so fast and I had fun chatting with the service gal talking about cars and the cool new colors. :) More

I brought my car in for a new car check up, I loved that they checked everything! They were fast and showed me all they did! Great experience! I love my new Forester and thankful for all the Subaru gang! they checked everything! They were fast and showed me all they did! Great experience! I love my new Forester and thankful for all the Subaru gang! More

Fog light issues on 2011 Outback Brought the Outback in, had the situation evaluated, and the part(s) got ordered. Am to receive a phone call when the parts arrive so we can set up a Brought the Outback in, had the situation evaluated, and the part(s) got ordered. Am to receive a phone call when the parts arrive so we can set up an installation appointment. All went well and I expect that things will be equally positive with the repair part installation. More

Professional and easy I have been going to this dealership for service (13 years) and to lease new cars (4 years); I have always been satisfied. I appreciate the good wor I have been going to this dealership for service (13 years) and to lease new cars (4 years); I have always been satisfied. I appreciate the good work and recommend you to friends and family. More

Had an oil change, good folks there. Good customer service as always. Alerted me to any further service needed. Was able to get the work done in under the estimated time. Thanks! Good customer service as always. Alerted me to any further service needed. Was able to get the work done in under the estimated time. Thanks! More

Oil Change 2011 legacy sedan 2.5 I travel 35 miles from my home just to get my oil changed at Mark Miller Subaru Midtown. They do not let the used oil drain on 2011 legacy sedan 2.5 I travel 35 miles from my home just to get my oil changed at Mark Miller Subaru Midtown. They do not let the used oil drain onto my exhaust pipe and then clean it off with solvent's like other dealerships. If anyone let's the oil drip on the pipe and then cleans it off, the oil and cleaner start to burn off and goes into the ventilation system and gives me a headache every time I drive for the next several times. They need to accept coupons from other dealerships for cost savings. More

I got there early and you took me right in. The wait was shorter than I expected and the new added trim looks great! You always do a fantastic job for me. shorter than I expected and the new added trim looks great! You always do a fantastic job for me. More

EXCELLENT SERVICE!!! Recall on my 2010 Outback was done efficiently and professionally. I have 2 Outbacks that your service department has worked o n in the past and each Recall on my 2010 Outback was done efficiently and professionally. I have 2 Outbacks that your service department has worked o n in the past and each time I have been extremely impressed with the professionalism and kindness your crew exhibits. Thank you, Bob Hank More

Straight forward, friendly and fast to get me what I wanted (a new lease). This is my 3rd vehicle through Mark Miller - these folks are the best. I highly recommend to anyone looking for a Subaru (or an wanted (a new lease). This is my 3rd vehicle through Mark Miller - these folks are the best. I highly recommend to anyone looking for a Subaru (or any car, for that matter), to work with this team of professionals. More

Considerate and knowledgeable Curtis went out of his way to educate us on the various options available in a used Outback, and contacted us when something new became available that Curtis went out of his way to educate us on the various options available in a used Outback, and contacted us when something new became available that might meet our needs. We appreciated his keeping us -- and our priorities -- in mind. He also arranged to have someone else help us when he would be unavailable, and Mark and Mont were great to work with as we finalized our purchase. Curtis, Carlos, Mark, and Mont each spent a good deal of time with us, and we were never rushed, although it sometimes felt unnecessary to wait for the designated person to help us while others were standing around with nothing to do. It also would have been helpful to receive more detailed information on the available warranties earlier in the process, but we were pleased with Mont's guidance about our options, and the financing process was actually pretty slick and painless. Their concierge service was an unexpected plus! We will definitely return to this dealership. More