Mark Miller Subaru Midtown

Josh and Lance have gone above and beyond with their customer service. I have found them to be the most honest and direct car guys I have ever dealt with as well as highly attentive and detail-oriented. customer service. I have found them to be the most honest and direct car guys I have ever dealt with as well as highly attentive and detail-oriented. I would highly recommend this dealership. The service to my vehicle has been outstanding. More

After 22 years of driving my Honda Accord, it was time for a new purchase. I spent over six months researching, comparing, and driving small SUV models, visited a handful of dealerships, and came back to for a new purchase. I spent over six months researching, comparing, and driving small SUV models, visited a handful of dealerships, and came back to Subaru Midtown for my purchase. I sat down with Kurt Moyer and through his expertise, honesty, and no pressure professionalism, I purchased a 2014 Jasmine Green Forester. I ended up placing my new order on reserve as it had to come by ship from Japan. The wait was worth it! I couldn't be more thrilled and happy with my new Forester. Thanks to Kurt, the purchasing process was easy and very personable. Without any reservations, I would say work with Kurt and buy from Subaru Midtown. More

Kurt Moyer was great to work with in leasing a 2014 Subaru Forester Premium 6MT. When I first visited Mark Miller, I was I the process of selling another vehicle and not ready to buy yet. Knowing this, Subaru Forester Premium 6MT. When I first visited Mark Miller, I was I the process of selling another vehicle and not ready to buy yet. Knowing this, Kurt took the time to look at several options and answer all my questions. There was never any pressure to do a deal that day. Two weeks later after selling my other vehicle, I now needed a car as soon as possible. Unfortunately the model I was waiting for wasn't going to be available for several more days. I really did not want to pay for a rental car until the new car arrived. Kurt made arrangements to have the same model and color Forester transferred from another dealer. Once the car arrived he took the time to go over the owner's manual, demonstrate the car's controls, pair my cell phone with the car's blue tooth and answer any and all questions I had. I also appreciated Carlos helping answer my questions one day during this process on Kurt's day off. I always had the feeling the Mark Miller team was working to deliver what I needed rather than just trying to make a sale. And they did all this in a friendly way with no pressure or hype. I wish all sales people I deal with were this professional. By the way, I love the Forester. More

Mark Miller Midtown is just simply the best! Everything Mark Miller Midtown is just simply the best! Everything promised was delivered. Kurt delivered my XV crosstrek to Vegas for me for free and Kurt got Mark Miller Midtown is just simply the best! Everything promised was delivered. Kurt delivered my XV crosstrek to Vegas for me for free and Kurt got a weekend vacation out of the deal. I have met with just about everybody that works at Mark Miller even Jeff Miller came out to thank me. Thanks for a great deal Kurt. Robert W. More

This was my first experience with the service department. Within moments of me pulling up, my car was already pulled in and they were looking at it. Very quick easy experience. Will come again! Within moments of me pulling up, my car was already pulled in and they were looking at it. Very quick easy experience. Will come again! More

Lance, Carlose and the boyz are friendly enough. Lance got us a great price for our new car. However the value of our trade in was off by 1200$! So that said perhaps the price for the new car was not so g got us a great price for our new car. However the value of our trade in was off by 1200$! So that said perhaps the price for the new car was not so good. So yes I would go back but we now have serious trust issues. More

Kurt was very patient with us and our toddler - he showed us several cars and adapted to our shifting views and considerations. There was no pressure. Simply put - he will help you weigh the decision even-ha us several cars and adapted to our shifting views and considerations. There was no pressure. Simply put - he will help you weigh the decision even-handedly even if it takes a while to get there. Also, Keith in Finances took the time to explain and reexplain, exercising great empathy as a parent of a toddler himself. Many thanks! More

This was an experience that I completely did not expect given the recommendations from others about Mark Miller Subaru of SLC's sales team. I'll summarize: I am a student starting my PhD at Univ. of Uta given the recommendations from others about Mark Miller Subaru of SLC's sales team. I'll summarize: I am a student starting my PhD at Univ. of Utah and needed a 2013 Subaru Imprezza with a specific package. I had a large down payment ready and all of my research completed ahead of time. I contacted internet manager Kurt Moyer with my wants and needs. They were explained to Mr.Moyer in plain English and I followed up several times to make sure my appointment and vehicle were set up so that I could come down, sign the paperwork, and leave with my new Subaru. The agreement was made to have my specific vehicle ready for pickup. I did not want any run-around nor did I need the hassle that frequently comes with the buying process hence I had everything ready to rock and roll. Or so I thought... I came in ready to meet with Kurt who had my deal structure. Immediately I was passed off to Carlos Rios who had no idea about what I had discussed with Kurt already. There was confusion and a bit of back and forth that I wanted to completely avoid. Mr.Rios was nice and accommodating, but my business was meant to be handled by Kurt, not someone else who was completely oblivious to the deal structure. They even had the wrong vehicle there waiting for me which was not the one I had requested be held. It was a disorganized mess. Then, there was then a bit of a discrepancy with my large down payment. It become rather evident that Mark Miller Subaru wanted me to put less of a down payment. Why? It's all about making more money. However, they were able to FINALLY approve me with the large down payment. Gee, I wonder why that changed. Additionally, Kurt only came out once to say hi to me. What in the name of all that is holy was the purpose of making an APPOINTMENT when it was executed in such a poor manner? My finance associate was Jerry Johnson who was very easy going and seemingly straight forward which I appreciated. He respected what I wanted and didn't want. No complaints there. Carlos hooked me up with all-weather floor mats at employee cost which I thought was really cool of him. So there it is. Mark Miller Subaru of Salt Lake City gave me an OK experience. I'm a little skeptical of returning to them for service or if they'll try to pull a fast one on me with my warranty. I'd strongly suggest they stick to their promises and treat customers in a more professional manner. Some of us know a thing or two. More

Experiecnce with Chase was very good in buying my new WRX. He was helpful and informative and kept in contact with me without being overbearing or annyoning. He was eager to help me through the process WRX. He was helpful and informative and kept in contact with me without being overbearing or annyoning. He was eager to help me through the process of finding and eventually ordering my car because we couldn't find one anywhere near the area. The new car VIP program is great too with 2 years of free scheduled maintence included and a bunch of other perks. More

Very friendly service when shopping for my car. I decided I liked one that had not been through the shop yet. They assured me they would give it a complete inspection and fix anything wrong with it. When I g I liked one that had not been through the shop yet. They assured me they would give it a complete inspection and fix anything wrong with it. When I got the maintenance report back it mentioned leaking head gaskets that were not fixed. I talked to both the sales man and a service tech who assured me that this was normal and would not be a problem in the foreseeable future. 4000 miles (2 months) later my car started driving funny, so I took it into another dealership (I was out of state) who informed me that 1. The transmission had not had regular maintenance and 2. The leaking head gaskets were a severe problem. The bill was over $2000. Luckily I had bought an extended warranty that covered $1500 of it. The repair shop assured me that these problems would have been visible when I had bought the car. tl;dr Mark Miller lied to my face when asked about a $1500 problem with the car I bought. More