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Mark Miller Subaru Midtown
Salt Lake City, UT
1,217 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,217 Reviews of Mark Miller Subaru Midtown
March 24, 2016
Subaru Love starts with Mark Miller Midtown I wanted to take a moment to compliment three of your employees. Bob Cleveland, Josh Gathercole and Derek Hardy. I purchased a Subaru Legacy approxi I wanted to take a moment to compliment three of your employees. Bob Cleveland, Josh Gathercole and Derek Hardy. I purchased a Subaru Legacy approximately two years ago through Mark Miller Midtown and worked with Bob Cleveland for the purchase and Josh Gathercole for the follow up visits for tinting, etc. Bob was a true professional, making sure the paperwork was expedited so that I could make my flight that night while leaving the Legacy there to get tinting and a few other items taken care of. The next day Josh went above and beyond to insure my wife had a great experience as this was going to be her car. When my wife picked up the car Josh made sure all her questions were answered and she was treated with great respect. I had told Bob at that time that I wanted to buy a 2013 Impreza Sport Premium 2.0i hatchback in charcoal grey and that I would be calling him back occasionally. I called him a year ago and asked if there was one in the system and he said no but keep checking. I called Bob last Thursday afternoon and again inquired as to the availability of that very specific car and he said he would check and call me back. Within 45 minutes he had checked on the car, “put his hand on it to make sure it was real”, and called me back to inform me one had just arrived from Massachusetts two days before and it was on the lot right then. I told him I would be down the next day at 9 am to test drive it. Bob was ready to go at 9am, and within 3 hours all paperwork was done and I was out the door with the car. I returned a few days later to get the window tinting done and had some other items looked at. Bob, Josh Gathercole and Derek Hardy from the service department have been amazing to work with and have gone above and beyond in helping to make both car purchases a pleasant and rewarding experience. Should we need another Subaru, I will be returning to Mark Miller Midtown. My compliments to you and your staff. Kevin More
by billzbilt
Employees Worked With
Josh Gathercole, Bob McCord, Derek Hardy
March 17, 2016
Best car buying experience I've ever had! My wife and I recently bought a 2016 Crosstrek and all of the staff we have worked with, from the test drives and choosing the car, to financing and f My wife and I recently bought a 2016 Crosstrek and all of the staff we have worked with, from the test drives and choosing the car, to financing and follow up for some initial services we selected as part of our warranty, every single person we've dealt with has been awesome! I had an awful experience in buying my other Subaru from a different dealership, and that has carried on in any dealings I've had with them after the fact as well. I plan to buy all my cars from Mark Miller Subaru from now on. More
by BradyM31
Employees Worked With
Carlos Rios, Tom Francis
March 14, 2016
Customer for life! Carlos was super patient with me and never made me feel rushed even though I took 4 hours to decide on a car!He really listened to what I wanted and n Carlos was super patient with me and never made me feel rushed even though I took 4 hours to decide on a car!He really listened to what I wanted and never tried to upsell me into something I couldn't afford. I never knew buying a car could be so easy, the whole dealership changed the way I view buying a car. More
by GinaM31
Employees Worked With
Carlos Rios
March 05, 2016
Always satisfied I just bought my fourth vehicle from this dealership and as always I am satisfied and pleased. Lance and his crew do it right and I will continue pur I just bought my fourth vehicle from this dealership and as always I am satisfied and pleased. Lance and his crew do it right and I will continue purchasing my vehicles from them. Highly recommended to anybody who does not want the pressure you get at other dealerships. More
by Baruin
Employees Worked With
Lance Carmichael, Bob McCord
February 12, 2016
No nonsense I contacted Mark Miller about a car I was pretty sure I'd buy, and I got a call from Doug Murdock about inventory soon after. Three days later, I stop I contacted Mark Miller about a car I was pretty sure I'd buy, and I got a call from Doug Murdock about inventory soon after. Three days later, I stopped by on a Saturday afternoon, and within two hours I was driving away in my first new car--fourth Subaru, of course. Doug was totally straightforward, no upselling and no confusing offers. Tony and Mont were fantastic as well. Thanks everybody! More
by Chriscawley
Employees Worked With
Doug Murdock, Mont Christofferson, Tony Rossi
February 09, 2016
Made Me Feel Comfortable I am new to Subaru and it has been a while since I have bought a car. I have to say, Mark Miller Subaru has completely changed what I think buying a c I am new to Subaru and it has been a while since I have bought a car. I have to say, Mark Miller Subaru has completely changed what I think buying a car should feel like. Their staff was all very personable, and helpful. When I brought my car in for some extra perks they were all very nice and accommodating. Staff that I wasn't even dealing with, willingly came over and helped me when it was obvious I was struggling. There were even several people who engaged my little 4 year old in conversation, making her feel like she was a part of what was going on too. Their facilities seem really clean and organized. I am very happy with my experience. More
by hkthaemert
Employees Worked With
Jerry Johnson, Tom Francis, Alex Kuhn, Curtis Holt
February 05, 2016
smooth buying experience. The buying process was straight forward. I knew what car I wanted, Doug found it on the lot and we started the paperwork. The next day I picked up t The buying process was straight forward. I knew what car I wanted, Doug found it on the lot and we started the paperwork. The next day I picked up the car and the concierge went over how to work every detail on the car. Everything went smooth, with helpful and courteous employees working with me. More
by Heidi S.
Employees Worked With
Doug Murdock
February 02, 2016
Great experience buying new Forester As a first-time car buyer, I definitely had a lot of questions and needed support going through the car purchasing process. Thankfully Alex was extrem As a first-time car buyer, I definitely had a lot of questions and needed support going through the car purchasing process. Thankfully Alex was extremely helpful in helping me understand the car I was interested in (and eventually bought) and being completely accommodating with my schedule and needs. He was earnest and genuine in wanting to help get me a car to meet my needs. More
by Jeng
Employees Worked With
Alex Kuhn, Curtis Holt
February 01, 2016
Great car buying experience with Carlos We couldn't have been more satisfied with our experience buying a new Subaru last weekend. Carlos provided us with excellent service and laid back att We couldn't have been more satisfied with our experience buying a new Subaru last weekend. Carlos provided us with excellent service and laid back attitude/approach. There was zero pressure, he answered all of are questions patiently, and the sale was much swifter compared to past buying experiences. We'll definitely be recommending his services to others for years to come. More
by rosienicastro
Employees Worked With
Carlos Rios
January 26, 2016
Great Experience I was needing a car for a new job and after some research decided a forester would be a great vehicle for my growing family. Going in the dealership, I was needing a car for a new job and after some research decided a forester would be a great vehicle for my growing family. Going in the dealership, I knew virtually the car I was looking for from my research and Steve made it very easy to locate that car. After a quick test drive, Steve was able to present a couple payments with various amounts right at his desk. Once I settled on a comfortable payment, it was on to see Peter Kuhn for finishing the minimal paperwork. After that I was on my way in a brand new forester. Most definitely a pleasant car buying experience. More
by ZMcClung
Employees Worked With
Peter Kuhn, Steve Page
