Mark Miller Subaru Midtown

Loved working with Carlos Rios, our salesman. Had an absolutely amazing experience with our salesman, Carlos Rios. Would totally recommend him to friends and family. Did not have a great experienc Had an absolutely amazing experience with our salesman, Carlos Rios. Would totally recommend him to friends and family. Did not have a great experience with the person (George) doing the appraisal of our previous Outback, More

Absolutely Great Dealership! I cannot say enough good things about Mark Miller Subaru Midtown, and the staff that I worked with there, especially Carlos Rios! Everything from the I cannot say enough good things about Mark Miller Subaru Midtown, and the staff that I worked with there, especially Carlos Rios! Everything from the pre-qualification forms online to the final signing of the sale papers was superb and was a completely seamless transaction. In less than two hours from the time my wife and I arrived to the time drove off the lot in our new Impreza everyone we interacted with treated us like we were the most important people in the entire dealership. I highly recommend that if you are in the market for a new car consider Subaru and only go to Mark Miller Subaru! More

Purchase of new vehicle Great customer service, very professional and friendly staff, no pressure at all it was a great buying experience I would definitively recommend thi Great customer service, very professional and friendly staff, no pressure at all it was a great buying experience I would definitively recommend this place to friends and family More

Awesome and Amazing Anthony Swenson (Product Specialist) and Lance Carmichael (Manager) really went out of their way to help us out. We were first time buyers from a deal Anthony Swenson (Product Specialist) and Lance Carmichael (Manager) really went out of their way to help us out. We were first time buyers from a dealership. We were a bit scared of horror stories with dealerships, so we even had a third-party salesperson shopping with us to look out for us. From the beginning to the end, she was thoroughly satisfied and amazed by the integrity and true customer service just as we were. They delivered beyond all our expectations, doing everything they could and more to ensure we had the best deal and experience possible. They were honest and upfront about everything. They don't play games in low-balling trade-ins or pricing high, but instead look out for your interests. They truly embody honor and integrity. They were extremely patient with us. Especially Anthony as he tended to us for hours with all our questions and concerns. Had this been at another dealership, I know we would have walked away upset from not only having our questions unanswered, but also being overly stressed with shady dealings and high-pressure sales. But not at Mark Miller Subaru Midtown. We had a great experience, and they made sure to take care of us. They made the experience smooth, easy, and were on our team although we were not the easiest customers to deal with. A big thank you to them again! We are very happy with our purchase and would not have gotten a better deal or service elsewhere. Whenever we hear someone needs a new car, this will be THE place we will send them to. More

Awesome! Steve Page did a great job of making sure I got just the right car for me!! I love my new Subaru and I will recommend this dealership often! Steve Page did a great job of making sure I got just the right car for me!! I love my new Subaru and I will recommend this dealership often! More

Worth Trip I checked dealers on the internet as I live in Ely, NV (250 miles away) and then talked with Alex Kuhn and he made arrangements so I could drive both I checked dealers on the internet as I live in Ely, NV (250 miles away) and then talked with Alex Kuhn and he made arrangements so I could drive both a 6 and a 4 cylinder car. When I arrived at Mark Miller Alex had the cars ready for me to try. Ended up picking a 4 cylinder Limited Outback. Was in and out in less than two hours and was very pleased with the deal. The next day I even got a call from Alex to see it I had any questions about the car and if I had a safe trip back to Ely. More

Shane Killpack is something else I’ve been a loyal Subaru owner since 2007. When I faced the music that at 224,000 miles my “2 owner, never towed, never had a flat tire” 2001 Outbac I’ve been a loyal Subaru owner since 2007. When I faced the music that at 224,000 miles my “2 owner, never towed, never had a flat tire” 2001 Outback limited wagon, owner was not getting younger I dove into researching newer car. Got to say after 22 days of hard core researching, test driving etc I’m the proud owner of a 2013 Forester. Had I known what a great experience Mark Miller Subaru’s team has put together I would have pulled the trigger long ago. The highlight was meeting/interacting with Shane Killpack. He’s not a super salesman, he’s an amazing person. Low key, knowledgeable, not afraid to say yes, let's try that, and he adds to your research. I drove him nuts partially because there were 5 Foresters next to each other, all contenders. Shane is someone you want on your team. Always available, consistent, and he totally understands the current auto market. I’m in worldwide sales, and Shane is unique, I only send my best buddies to him. He’s on my A Team, like a trusted doctor. The dealership has undergone obvious changes since they moved to the new location, as they speak with one voice, never hard sell you, value a loyal customer and make buying a new car so easy I can’t wait to do it all over again. It's so rare that you find a dealership that when you say “I have this issue with my car, they walk out TO the car, and act like an owner, not adversarial. (Tom in service, and the aftermarket desk too) Buy a car, they pick you up the next day, then take the time to personally dial in the Bluetooth, a huge timesaver. All paperwork smoothly flies through. This dealership has experience and they are empowered to use it. They don’t push bogus cars with checkered pasts. When I ski Snowbird its fun to walk through the parking lot and count every third car as a Subaru. There is VIP parking up close for loyal owners. There is a reason 80% of those cars are in Idaho, Colorado and Utah. Rock solid value, great driving experience in some of the worst snow conditions, and excellent service backup. When you park 'front row' at Alta it can be three wintergreen 2001 Subies in a row. P.S. I sold the wintergreen Outback to my kids, as I can’t bear to see it leave the family. At first they whined “DAD! We don’t want a car that has been to the Moon! The other day they had some minor car work done, their comment “sure feels good to have the Subie back”...Their college attendance grades literally depend on never being late. Tuition fees, testing stress and all is good when they know when you have to be there, just start the Subaru. More

Amazing experience! After visiting a few other dealerships, I can say that I am very impressed with Mark Miller Subaru! I stopped in because I saw a car (Kia Soul) I was After visiting a few other dealerships, I can say that I am very impressed with Mark Miller Subaru! I stopped in because I saw a car (Kia Soul) I was looking for while driving by. After looking at the car, Victor came out and showed us more about the car, and let us take a test drive. Victor was really nice, and I did not feel any pressure in the slightest to buy the car. He told me everything that I needed to know, and I could really feel that he was genuine and wanted to help me out. The car was priced very fairly, and was in amazing condition, and extremely clean. Victor took me inside to talk about price and outlined many different options for me. The buying process was very quick and smooth, and I felt very comfortable in the dealership. They even let us get free drinks at their little cafe during the waiting process. John helped me out for the finalization of the purchase. He as well was extremely kind, and genuine. He was interested in me as a person, and very easy to work with. If I need another car any time soon, I will go directly to Mark Miller Subaru to check out their inventory. After this visit, I don't think I would even waste my time anywhere else. I would recommend anyone to go here. Amazing experience! Thanks! More

Terrific sales group I have used the Mark Miller Subaru service center for a while now. They are knowledgeable, and as I found out recently highly competitive, price wise. I have used the Mark Miller Subaru service center for a while now. They are knowledgeable, and as I found out recently highly competitive, price wise. More recently still, I bought a new vehicle from them after doing exhaustive in-person and electronic research. They simply beat everyone else's in price and quality of work. This is our third Subaru; we ended up buying all three from the same dealership for similar reasons as I explained. More

Fantastic service after a terrible experience from another In the morning my family and I drove 170 miles to another dealership after contacting them the day before and asking them to hold a specific car for u In the morning my family and I drove 170 miles to another dealership after contacting them the day before and asking them to hold a specific car for us to come look at. Upon arrival the car was not there. Having a very bitter taste in our mouth, we moved on to Mark Miller in midtown where we were greated with great kindness from Steve Page. He provided us with professional service and was able to find us a carr that suited our needs. The car was delivered from the other dealership and looked great. We had our youngest daughter, 2 yrs old, with us and the dealership was very family friendly giving her things to do throughout the buying process. If asked, I would definitley recommend Steve Page and Mark Miller Subaru for any automotive needs in the future. More