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Mark Christopher Auto Center - Service Center
Ontario, CA
6,185 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,185 Reviews of Mark Christopher Auto Center - Service Center
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March 02, 2025
I’ve used Mark Christopher for the service for all my vehicles since 2018, the service has gone down hill. I brought my Truck for an oil change and the Techs added DEF. They spilled DEF all over the side vehicles since 2018, the service has gone down hill. I brought my Truck for an oil change and the Techs added DEF. They spilled DEF all over the side of my truck and didn’t bother to clean it up and let it harden and dry. When I went to pick the truck up, the white DEF was all over the side of the truck and the guy who brought it out didn’t seem to mind. I would consider the dealership to be professionals that’s why I bring my vehicles there. If I wanted a Jiffy Lube experience I would have gone there. I will say, when I showed Juan he took it back and made it right, but it shouldn’t have to come to that. A little attention to detail from your Techs would go a long way. More
by PUCKHAWG411
Verified CustomerEmployees Worked With
March 02, 2025
When Julie called me, To give me the quote on the repair of my truck I had a few questions regarding my truck she did not have an answer and had to call me back, but when she did, she did not have a legitim of my truck I had a few questions regarding my truck she did not have an answer and had to call me back, but when she did, she did not have a legitimate answer but at the end of it all my quote for repair was a ridiculous amount More
by DAVIDALBA83
Employees Worked With
March 01, 2025
Good service. Didn't take all day. The female who book the appointment was very kind and knew what she was doing. Didn't take all day. The female who book the appointment was very kind and knew what she was doing. More
by THELMABARBER96
Employees Worked With
March 01, 2025
Great service and friendly service personnel from the start to final signing of purchase contract. start to final signing of purchase contract. More
by marinelifer68@gmail.com
February 28, 2025
Once my vehicle was in, it was a fairly quick experience but getting my vehicle into service and attempting to get through to their service dept was not a positive experience, it was actually quite frustrat but getting my vehicle into service and attempting to get through to their service dept was not a positive experience, it was actually quite frustrating. No one answers phones, no call backs and even showing up to service dept does no good. Not a good customer service experience on that front. More
by Laura
Employees Worked With
February 28, 2025
John and Jerry were very helper and got me just what I wanted I recommend them wanted I recommend them More
by KAREN Salgado
February 27, 2025
ALWAYS wonder and fair. Great experience and environment. Many helpful and knowledgeable staff members. This is a go to place. Great experience and environment. Many helpful and knowledgeable staff members. This is a go to place. More
by LANCEGREENE28
Employees Worked With
February 26, 2025
Great service excellent help from Chelsea n overall a great experience from buying the car to getting it serviced. great experience from buying the car to getting it serviced. More
by JPACHECO3901
February 24, 2025
Best customer service in the inland empire. Will continue to go here for all my services and new vehicles Will continue to go here for all my services and new vehicles More
by JFLETES
February 24, 2025
Not only did my service rep listen to me she helped me get through the repair with little to no hassle. It was nice to know it was fixed properly. get through the repair with little to no hassle. It was nice to know it was fixed properly. More
by PCACCATINO
Employees Worked With
