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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,155 Reviews

6,155 Reviews of Mark Christopher Auto Center - Service Center

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March 17, 2025

Tony provided excellent customer service & was clear and concise on all of his responses. I appreciate the overall experience. More

by Patrick Amaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Mark Christopher Auto Center responded

Thank you, Patrick! We’re thrilled to hear that you had an excellent experience with Tony at Mark Christopher Auto Center. Your appreciation means a lot to us, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 17, 2025

Jerry Peńa keeps assisting me even after the sale and also jeeps following up to see of i need anything. More

by lorenzolanderos806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Peńa
Mar 17, 2025 -

Mark Christopher Auto Center responded

Thank you, Lorenzo, for your outstanding review! We’re thrilled to hear about your positive experience at Mark Christopher Auto Center and appreciate your kind words about Jerry Peńa. It's great to know that he continues to assist you and follow up after your purchase. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 17, 2025

Service department terrible customer service very bad experience I do not recommend it, they are not professionals More

by Erwynsanchez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dino Picanzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Mark Christopher Auto Center responded

I appreciate your feedback about your visit to Mark Christopher Auto Center. We aim to provide professional and high-quality service, and I would like to address your concerns directly. Please feel free to contact me so we can work towards a resolution. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 16, 2025

The work done was the replacement of the transmission harness. I already knew that the catalytic convertor needed to be fixed and the I thought the strong smell was exhaust fumes. Nobu even smelled it More

by CRESPOASN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Mark Christopher Auto Center responded

Thank you, Ariel, for sharing your experience with us. I understand your concerns regarding the fuel leak and the lack of communication about it. At Mark Christopher Auto Center, we prioritize safety and thorough inspections. Your feedback is vital in helping us improve our services. If you'd like to discuss this further, please feel free to contact me directly. I appreciate your input and look forward to resolving any issues. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 16, 2025

Friendly service! Leslie was very helpful. I’ve been going for over four years. I take both of my cars. More

by Jameslopez630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, James! We truly appreciate your loyalty over the past four years. We're glad to hear that Leslie provided you with friendly and helpful service during your visits to Mark Christopher Auto Center. We look forward to assisting you and both of your cars again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 16, 2025

Greg and JC were absolutely amazing towards helping me purchase my new truck! I absolutely love my new vehicle! I initially went to a different dealer ship prior to Mark Christopher, it was not a pleasant More

by Megan Montoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Mark Christopher Auto Center responded

Thank you, Megan, for your wonderful review! We're thrilled to hear that you had such a positive experience at Mark Christopher Auto Center while purchasing your new truck. It's fantastic to know that Greg and JC helped you secure a great deal on your trade-in and made the process comfortable and stress-free. We appreciate your feedback and look forward to welcoming you back in the future. Enjoy your new vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 15, 2025

Once again, Javier at service provided an excellent service and support for my 2023 Yukon Denali. I am 100% trust with Javier and will not hesitate to come back for any future services More

by Kevin Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Mark Christopher Auto Center responded

Thank you, Kevin, for your fantastic review! We’re thrilled to hear that Javier provided excellent service and support for your 2023 Yukon Denali. Trust is key in our business, and we appreciate your confidence in us. We look forward to welcoming you back to Mark Christopher Auto Center for any future services! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 13, 2025

Taylor was very welcoming, helpful, knowledgeable and professional, This is our 3rd car we have purchased over the years and always appreciated the friendly service. More

by rhrodriguez09
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor - sales
Mar 13, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that Taylor provided you with welcoming and knowledgeable service at Mark Christopher Auto Center. We truly appreciate your continued trust in us for your car purchases. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 13, 2025

Friendly and easy to know what was happening. Easy in and out process. And friendly staff More

by toolmarco363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear about your friendly experience with our staff and the smooth process at Mark Christopher Auto Center. We appreciate your feedback and look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 13, 2025

My service writer, Caesar, was extremely helpful. My vehicle was ready ahead of schedule. Thank you for great service. More

by RDANDRE11199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that Caesar was able to assist you so effectively and that your vehicle was ready ahead of schedule. At Mark Christopher Auto Center, we strive to provide excellent service, and your feedback is greatly appreciated. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932