Mark Christopher Auto Center - Service Center
Ontario, CA
6,155 Reviews of Mark Christopher Auto Center - Service Center
Tony provided excellent customer service & was clear and concise on all of his responses. I appreciate the overall experience. concise on all of his responses. I appreciate the overall experience. More
Jerry Peńa keeps assisting me even after the sale and also jeeps following up to see of i need anything. also jeeps following up to see of i need anything. More
Service department terrible customer service very bad experience I do not recommend it, they are not professionals experience I do not recommend it, they are not professionals More
The work done was the replacement of the transmission harness. I already knew that the catalytic convertor needed to be fixed and the I thought the strong smell was exhaust fumes. Nobu even smelled it harness. I already knew that the catalytic convertor needed to be fixed and the I thought the strong smell was exhaust fumes. Nobu even smelled it when I checked the car in. I got my vehicle back and I went to an independent shop 2 days later to have the catalytic checked. It was raised up on a lift and they clearly saw a fuel leak around the gas tank and showed it to me. I called Nobu to find out why the mechanic didn't inform him of this since it is a safety issue. I don't blame Nobu with this since he doesn't necessarily go under the vehicle. I am disappointed that the mechanic didn't say anything about it because the leak was pretty obvious. Regards, Ariel More
Friendly service! Leslie was very helpful. I’ve been going for over four years. I take both of my cars. Leslie was very helpful. I’ve been going for over four years. I take both of my cars. More
Greg and JC were absolutely amazing towards helping me purchase my new truck! I absolutely love my new vehicle! I initially went to a different dealer ship prior to Mark Christopher, it was not a pleasant purchase my new truck! I absolutely love my new vehicle! I initially went to a different dealer ship prior to Mark Christopher, it was not a pleasant experience! JC made a deal with my trade in which I felt was reasonable. I ended up getting an even better truck and deal than the previous dealership! The process wasn’t a headache, was fair in time and was a more humble and comfortable experience ( didn’t feel pressured or uncomfortable!). So happy with my experience! 👏🏻🎉😎… THANK YOU JC FOR EVERYTHING!! More
Once again, Javier at service provided an excellent service and support for my 2023 Yukon Denali. I am 100% trust with Javier and will not hesitate to come back for any future services service and support for my 2023 Yukon Denali. I am 100% trust with Javier and will not hesitate to come back for any future services More
Taylor was very welcoming, helpful, knowledgeable and professional, This is our 3rd car we have purchased over the years and always appreciated the friendly service. professional, This is our 3rd car we have purchased over the years and always appreciated the friendly service. More
Friendly and easy to know what was happening. Easy in and out process. And friendly staff Easy in and out process. And friendly staff More
My service writer, Caesar, was extremely helpful. My vehicle was ready ahead of schedule. Thank you for great service. My vehicle was ready ahead of schedule. Thank you for great service. More