Mark Christopher Auto Center - Service Center

great great great great great great great great great great great great great great great great great great great great great More

Had 1039 appt for regular maintenance asked them to check infotainment ctr bc of freezing said they would call/txt 1530 came around I had to call was told to pick car up at 1630 bc closed at 1700 got there a infotainment ctr bc of freezing said they would call/txt 1530 came around I had to call was told to pick car up at 1630 bc closed at 1700 got there and was told oil was still being put in. Nothing else was done had asked for wash said it would take til closing which was 30 mins opted out of wash and was still made to wait 30 mins. All this was w an appt. Will not be returning to this dealership for service if I can avoid it. More

This Mercedes its one of the best, fast service and people really friendly thank you people really friendly thank you More

Jackie in the Service dept has been the biggest help for me to bring my 2 vehicles in for service. I've been coming to this dealership for years because of her assistance for my needs. me to bring my 2 vehicles in for service. I've been coming to this dealership for years because of her assistance for my needs. More

Great customer service! I give credit to all the staff members on sight who have provided me with the best services I give credit to all the staff members on sight who have provided me with the best services More

Nobu Is Awesome Always Great Customer Service & Quality Work. Thank You For Your Amazon Work Ethics Work. Thank You For Your Amazon Work Ethics More

The service department are great people Chelsea was very helpful provide all great service , I’m super happy with everything And always be a customer there . Thanks you Chelsea very helpful provide all great service , I’m super happy with everything And always be a customer there . Thanks you Chelsea More

AVO my service provider once again took my truck in and made sure that everything was checked and recommendations were made. made sure that everything was checked and recommendations were made. More

The 2 stars are for the clean and professional experience and demeanor of the office service agent. I was dissatisfied with my experience in June ‘24. I was quoted 1-2 days for service, a diagnostic. It took and demeanor of the office service agent. I was dissatisfied with my experience in June ‘24. I was quoted 1-2 days for service, a diagnostic. It took 2 full days (of not having transportation for work). My car sat untouched the entire first day. I dropped it off at 10am. I found that out only because I called to ask the morning of day 2. By 2pm on day two is when someone finally got to my car and by 4:50pm is when I received the findings. All communication, which was minimal, took place via text which I did not like care for. A text at the end of day 1 to say, there was no update on my car. In my opinion intentionally vague and ambiguous language, rather than just saying no one has worked on it yet. Day 2 I made first contact. I prefer people to be transparent and forthcoming. I also want to add that I quoted 1-2 days on a phone inquiry. But upon arrival was asked if I would be waiting. Why would I sit and wait a full day? Maybe that’s a default question asked to everyone or maybe had I waited it would have been worked on same day. Guess I’ll never know More

Chelsea is great to work with. Communicates and updates in a timely manner. Really like the text feature. Communicates and updates in a timely manner. Really like the text feature. More