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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,007 Reviews
Call Service Center (909) 906-6156

6,007 Reviews of Mark Christopher Auto Center - Service Center

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July 21, 2024

Everyone int the service department was very professional, super friendly , and extremely competent. They all seem to take pride in their work More

by TRUMSHARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your service needs! We appreciate your kind words about our service department. Our team takes great pride in providing professional, friendly, and competent service to all our customers. We look forward to serving you again in the future. Drive safely! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 20, 2024

Amazing customer service. Chelsea was very thorough with any questions I had and made sure my vehicle was done in a timely manner. More

by ANTONIOJOSETOSTADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
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Jul 22, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for sharing your positive experience! We are thrilled to hear that Chelsea provided excellent customer service and that your vehicle was taken care of promptly. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 19, 2024

We love this service Center we always get treated with dignity and respect, They are amamazing More

by dvbematerials
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your service needs. We greatly appreciate your kind words and are thrilled to hear about your positive experience. We pride ourselves on treating our customers with dignity and respect. Please come back to see us for any future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 18, 2024

Great service Jackie service advisor, the best, got me in and out, Thanks so much, really appreciate your professionalism. More

by AVERYDESIGNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie K service advisor
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Jul 19, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Avery! We're thrilled to hear that Jackie provided you with excellent service. We appreciate your kind words and your trust in Mark Christopher Auto Center. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 17, 2024

This dealership is awesome Nobu and Jeff R always take good care of me. The owners are the best also More

by LGFUNCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : nobu
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Jul 18, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for taking the time to leave such a positive review! We're thrilled to hear that Nobu, Jeff, and the owners have taken such good care of you. We truly appreciate your kind words and look forward to assisting you again in the future. Don't hesitate to share your experience with others! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2024

the service repair was good. all my questions were answered and the guy who helped me was nice but did not inform me that the pay system was down and the girl in the front where More

by L.SALDIVAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback with us. We appreciate your kind words about the service repair and our helpful team member. I'm disappointed to hear about the issue with the payment system and your encounter with the cashier. Your feedback is valuable, and we'll address these concerns internally. If you have any further questions or would like to discuss your experience in more detail, please feel free to reach out to me directly. We hope to have the opportunity to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2024

Great experience, very accommodating and knowledgeable staff, will come again in the near future. My car runs great. More

by sad49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for the 5-star review! I'm delighted to hear about your great experience with our accommodating and knowledgeable staff. I look forward to welcoming you back in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2024

Always my first go to place to keep my beautiful Buick running as it should. . More

by suzanne7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nabu
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Jul 17, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center to maintain your beautiful Buick! I appreciate your loyalty and trust in our services. See you next time for more top-notch care for your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2024

Service representative was very professional and courteous. She be the poster girl for customer service. More

by JJGETSMONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words and for leaving us a 5-star review. I'm thrilled to hear that our service representative provided you with a professional and courteous experience. At Mark Christopher Auto Center, I strive for excellence in customer service, and it’s wonderful to know we met your expectations. I look forward to assisting you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2024

Great job and communication was on point. Truck runs great and will bringing it back for future maintenance More

by vandereykb.cintas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie (service)
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Jul 17, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your truck needs! I'm thrilled to hear that your truck is running great and that you were satisfied with our communication. I look forward to providing you with excellent maintenance services in the future. See you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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