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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,271 Reviews
Call Service Center (909) 906-6156

6,271 Reviews of Mark Christopher Auto Center - Service Center

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June 28, 2025

Quick and efficient workb h. u y u u u u u unu u u y More

by jsc65elco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason ho
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Jun 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your review! We appreciate your feedback about the quick and efficient work at Mark Christopher Auto Center. We look forward to assisting you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 28, 2025

This dealer is really good, they got me in and out very fast got the Yukon we wanted with no issues. Jose Enciso was wonderful to work with. He made us feel just like family!!! More

by shop4less2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Enciso
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Jun 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Mark Christopher Auto Center with your new Yukon. It's great to know that Jose made you feel like family and ensured a fast and smooth process. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 26, 2025

We were pleased with the way we were treated. Communication was good and we were understood about the issues with our vehicle. More

by Amy H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Amy! I'm glad to hear that you felt well-treated and that communication was effective regarding the issues with your vehicle. At Mark Christopher Auto Center, we strive to ensure our customers' needs are understood and met. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 26, 2025

My sales guy, Jose Enciso was wonderful to work with! Professional, courteous, knowledgeable and took care of my husband and I when we purchased our truck last week. I will recommend him to all my fami More

by sac0711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience with Jose Enciso at Mark Christopher Auto Center. It’s great to know that he provided you and your husband with professional and knowledgeable service during your truck purchase. We truly appreciate your recommendations and look forward to assisting you and your friends and family in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 25, 2025

I don’t live close to the dealer so because they did not have a loner car I had to wait for for about 3 to 5 hours More

by mar.mercmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand that waiting for 3 to 5 hours without a loaner car could be inconvenient. At Mark Christopher Auto Center, we strive to improve our services and make our customers' visits as smooth as possible. Your feedback is valuable, and I encourage you to reach out to us directly for any future needs. We appreciate your patience and look forward to assisting you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2025

My car was serviced and looks brand new from the detail they did. Everyone is amazing at Mark Christopher. More

by KELZBENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo
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Jun 22, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! I'm thrilled to hear that your car looks brand new after the detailing service and that you had a great experience with our team at Mark Christopher Auto Center. We truly appreciate your kind words and look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2025

Reliable and professional service department. Chelsea is friendly and trustworthy service writer who keeps updating with the status of the repairs. More

by Richard Aceves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Mark Christopher Auto Center responded

Richard, thank you for your kind words! We truly appreciate your positive feedback about our service department and Chelsea's dedication. At Mark Christopher Auto Center, we strive to provide reliable and professional service, and it's great to hear that you felt supported throughout your repair process. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 21, 2025

Very accommodating and able to complete service in a reasonable amount of time. It’s refreshing to know I can get service at a dealer and not have to leave my car for a week for a simple repair. More

by stevengrimmer20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind review! I'm thrilled to hear that you found our service accommodating and efficient at Mark Christopher Auto Center. It's our goal to make your experience as smooth as possible, and we're glad we could meet your needs. We look forward to assisting you with any future repairs and appreciate your support! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 21, 2025

Had my car in the shop for a few fixes had to go in an out as we waited for parts to arrive team was accommodating with Ubers as well really appreciate the Cadillac Ontario team. Thank you Chelsea More

by CUDDYDIDIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2025 -

Mark Christopher Auto Center responded

Thank you! I'm thrilled to hear that you had a great experience with Chelsea at Mark Christopher Auto Center. We strive to accommodate our customers and make the repair process as seamless as possible, including the Uber assistance. We truly appreciate your kind words and look forward to helping you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 21, 2025

Nobu is a true professional and an asset to the dealership. Polite and knowledgeable. He is very familiar with the products and service needs. Same can be said for the cashier staff. More

by brett52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2025 -

Mark Christopher Auto Center responded

Brett, thank you for your wonderful review! I'm glad to hear about your positive experience with Nobu and our cashier staff at Mark Christopher Auto Center. We're committed to providing knowledgeable and professional service, and it's great to know we met your expectations. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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