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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,154 Reviews

6,155 Reviews of Mark Christopher Auto Center - Service Center

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March 26, 2025

Service was great only has one problem and that was with the billing. My bill should have been discounted because my car was wrecked while it was service More

by AQUILLAHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback, Aquilla! I'm glad to hear that you were satisfied with the service at Mark Christopher Auto Center. I understand there was an issue with billing related to your car being wrecked during service. I appreciate you bringing this to our attention, and I encourage you to reach out to us directly so we can address the billing discrepancy. I look forward to resolving this for you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 23, 2025

UtJackie was great. She got me in and out quick. She also told me about needing new tires. She said they were having a sale on tires by buyIng four and gettng $100off. More

by clankster1367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center. It's wonderful that Jackie was able to assist you quickly and inform you about our tire sale. We appreciate your feedback and look forward to seeing you next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 23, 2025

Great communication! Fast service and I trust her word. Tech took the time to come out and speak to me. More

by GLENCOZART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth.
Mar 24, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We appreciate your kind words about the communication and fast service at Mark Christopher Auto Center. It’s great to hear that our technician took the time to connect with you. We value your trust and look forward to assisting you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 22, 2025

José has been my salesman throughout this process. He’s been nothing but great And has contacted me to make sure that my needs have been met. More

by 777auggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Abdelmesseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Enciso
March 22, 2025

The service representatives were courteous and addressed my concerns. The service was performed quickly. The waiting room was very nice. More

by dlsanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Chelsea was very professional and timely with her responses. Once she knew there was a national back order on parts for my truck, she immediately helped me with a rental. She kept me up to date with More

by ramirezangel32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

I always take my car to the dealer for the service and I like that they send coupons that can be use. More

by gloria.elsie.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Mark Christopher Auto Center responded

We appreciate your positive feedback, Gloria! We're glad to hear that you like the service at Mark Christopher Auto Center and find the coupons useful. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 21, 2025

Juan Fletes is the absolute best service representative I’ve ever dealt with in the automotive industry!! He always provides remarkable service and I’m truly grateful he is a part of the Mark Christopher t More

by CSMAUK007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Mark Christopher Auto Center responded

Thank you, Craig, for your wonderful review! We're thrilled to hear that Juan provided you with remarkable service at Mark Christopher Auto Center. We'll be sure to pass along your kind words to him. We appreciate your support and look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 18, 2025

They ordered my part and notified me when it came in. They were waiting for me when I dropped off the car. They had the car ready when I arrived. They were very professional. More

by MEOWX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're delighted to hear about your positive experience at Mark Christopher Auto Center. It’s great that you found our team professional and efficient in handling your part and vehicle. We appreciate your feedback and look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 18, 2025

Julie went above and beyond to get the repairs done in a timely manner. Great communication on her behalf. Didn't have to stress about the repairs actually being repaired unlike rotolo chevrolet. More

by AARONCMEDINA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alazar Omari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that you appreciated our team's timely repairs and great communication at Mark Christopher Auto Center. Your satisfaction is important to us, and we’re glad we could make your experience a positive one, especially compared to your past experiences elsewhere. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932