Mark Christopher Auto Center - Service Center
Ontario, CA
6,321 Reviews of Mark Christopher Auto Center - Service Center
Had some issues with delivery of our least but they set us up in a good rental till we could pick it up. us up in a good rental till we could pick it up. More
As always, Nobu made me feel like a valued customer, heard my concerns and he is one of the many reasons we have purchased so many cars over the years from Mark Christopher. heard my concerns and he is one of the many reasons we have purchased so many cars over the years from Mark Christopher. More
Chelsea was great. She has helped me many times and every time she has been great! She has helped me many times and every time she has been great! More
My representative Leslie is very helpful and knowledgeable provides me with great customer service. Will continue to use Mark Christopher for my service needs knowledgeable provides me with great customer service. Will continue to use Mark Christopher for my service needs More
Javier makes the maintenance process at Mark Christopher go smooth. Drop off has never been easier and the communication throughout for updates is great. go smooth. Drop off has never been easier and the communication throughout for updates is great. More
The recall repair work was quick and easy. My only issue was trying to schedule the repair. My wife called to schedule an appointment at least 3 times, left a message, and never got a return c My only issue was trying to schedule the repair. My wife called to schedule an appointment at least 3 times, left a message, and never got a return call. I called twice before learning the part had to be ordered and was about a week out. Then, I had to call and find out if the part had been delivered. Good service, poor communication. More
Had a pleasant experience with Chelsea and the team at Mark Christopher Cadillac. Service was prompt and they communicated and provided status updates effectively. Mark Christopher Cadillac. Service was prompt and they communicated and provided status updates effectively. More
very personable and Professional I just came in for a software update and enjoyed the coffee software update and enjoyed the coffee More
They were courteous, friendly, well mannered and easy to talk to. I would tell others to change to Mark Christopher for their services. talk to. I would tell others to change to Mark Christopher for their services. More
This is the second bad experience I’ve had taking my truck in for service. Simple oil change along with the engine oil filter and cabin filter. When I picked up the truck it was making a loud humming no truck in for service. Simple oil change along with the engine oil filter and cabin filter. When I picked up the truck it was making a loud humming noise. I went back in to let them know, they took the truck back, said it was fixed. Then when I went to leave, the sound was still there. Took it back in again. Same thing, they said it was fixed. It wasn’t. Took it back in a third time, finally they blew out the fan by the cabin filter and the problem was fixed. The passenger side had a bunch of leaves (which was causing the noise) left on the floor and the old cabin filter was left as well. More