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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,208 Reviews

6,208 Reviews of Mark Christopher Auto Center - Service Center

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January 31, 2025

This dealership has exceptional customer service! The turnaround time was very quick and the recommendations on my vehicle were honest. There was no pressure to buy any additional services but instea More

by Jeremy K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Mark Christopher Auto Center responded

Thank you, Jeremy, for your wonderful feedback! We truly appreciate your kind words about the exceptional customer service you experienced at Mark Christopher Auto Center. It's great to hear that our team provided you with honest recommendations and educated you on preventative maintenance. We strive to create a pressure-free environment for our customers, and we’re glad that resonated with you. Thank you for recommending us, and we look forward to seeing you for your future visits! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2025

Jeff Rizzi and Julie Escobar and the whole Mark Christopher Auto Center Team are top notch, their communication, timelines and quality are the best. More

by Greenie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Escobar
Feb 01, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your incredible feedback! We truly appreciate your kind words about our team at Mark Christopher Auto Center. We're delighted to hear that you experienced top-notch communication, timely service, and quality work. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 31, 2025

Great dealership and excellent service! Jeff Rizzi helped me out on my 2015 Chevy Silverado with the water pump replacement. He was very helpful with getting me information on the part a More

by Joshua K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Mark Christopher Auto Center responded

Thank you, Joshua! We truly appreciate your kind words about Mark Christopher Auto Center. We're glad to hear that Jeff was able to assist you with your 2015 Chevy Silverado and the water pump replacement. Our team strives to provide excellent service and timely communication. We look forward to seeing you again for your future automotive needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 30, 2025

It’s always a pleasure to bring my vehicles there Leslie she’s wonderful. She takes care of me. The service is fast. They always keep me posted about the progress.. It’s a pleasure doing business with th More

by RFERJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie
Jan 31, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear you have such a positive experience at Mark Christopher Auto Center, especially with Leslie. It's great to know our team provides fast service and keeps you updated throughout the process. We truly appreciate your continued business and look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 29, 2025

Great customer service, quick service, and honest service. In addition, the service representative that attended me was very helpful and nice. More

by goodday24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female
Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We’re thrilled to hear that you experienced great customer service and found our team helpful and nice at Mark Christopher Auto Center. Your kind words motivate us to keep providing honest and efficient service. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 29, 2025

Service department - Chelsea thank you for making my first time at Cadillac service go so smooth. More

by Yv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that your first experience at Mark Christopher Auto Center for Cadillac service was smooth and enjoyable, Chelsea. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 29, 2025

Anthony was really great. He made the whole vehicle purchase comfortable. He was friendly and personable. He’s a good representative of the Mark Christopher Auto Center. Thank More

by MIA.CAMACHO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthonny Fartan
Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you, Mia, for your fantastic review! We're thrilled to hear that you had a comfortable vehicle purchase experience with us and that our team member made a positive impression. Your kind words about Mark Christopher Auto Center are greatly appreciated. We hope to assist you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2025

Good communication, decent turnaround, so so on rental communication, returned my truck dirty, too many issues with computer systems. More

by cesar21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback, Cesar. We appreciate your insights regarding the communication and turnaround time at Mark Christopher Auto Center. It's important for us to provide a seamless experience, and we understand that there were some concerns with the rental communication and the cleanliness of your truck upon return. We value your input and encourage you to reach out to us directly so we can address these issues more thoroughly. Your satisfaction is our priority, and we aim to improve our services. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2025

Courteous , Friendly staff make you feel at home . It would make it better if they wash the vehicle that is the only inconvenience but I’m sure it’s for a reason . More

by ecardona216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re glad to hear that you felt at home with our courteous and friendly staff at Mark Christopher Auto Center. We appreciate your feedback regarding the vehicle wash and will certainly take that into consideration. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2025

Spectacular service. I recently leased my 3rd vehicle from Mark Christopher Auto and couldn't be more happy with how I was treated. Special mentions must go out to Cesar More

by FRYCREATIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Valenzuela (finance), Jose Enciso (sales)
Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your fantastic review! We're thrilled to hear that you had a spectacular experience leasing your third vehicle from Mark Christopher Auto Center. It's wonderful to know that Cesar and Jose provided exceptional service to help you secure the deal you wanted. We truly appreciate your loyalty and look forward to assisting you again in the future. Don't hesitate to share your experience with others! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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