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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,208 Reviews
Call Service Center (909) 906-6156

6,208 Reviews of Mark Christopher Auto Center - Service Center

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February 01, 2025

Was quick service and would have been happier if the parts I needed for my wheel sensors were in stock. Now I have to bring it back to get those fixed. More

by DARNS05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I'm glad to hear that you appreciated the quick service at Mark Christopher Auto Center. I understand it can be frustrating when parts are not in stock, and I appreciate your patience in this matter. Please don't hesitate to reach out to me when you're ready to bring your vehicle back for those wheel sensors. I look forward to assisting you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 01, 2025

Great attitude took care of all my needs in a timely manner! Great customer service would recommend to everyone thank you Dario! More

by Moniica06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that our team, especially Dario, took care of your needs in a timely manner and provided great customer service. Your recommendation means a lot to me. I look forward to seeing you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 01, 2025

Very nice dealer, very nice Cadillac service department, everyone have a great attitude and they know what are day doing. More

by Luz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Beardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Mark Christopher Auto Center responded

Thank you, Luz! I truly appreciate your kind words about Mark Christopher Auto Center and our Cadillac service department. It’s great to hear that our team’s attitude and expertise made your experience positive. I look forward to seeing you again for your future service needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2025

Avedis Injian (our service advisor) was very knowledgeable, courteous, and had great communication. The customer service lounge was very clean with a nice selection of coffee. More

by Steve R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avedis Injian
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Feb 01, 2025 -

Mark Christopher Auto Center responded

Thank you, Steve, for your wonderful feedback! We're thrilled to hear that Avedis made your experience enjoyable with his knowledge and communication. It's great to know you appreciated the cleanliness of our customer service lounge and the coffee selection. We look forward to welcoming you back to Mark Christopher Auto Center soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2025

Best service you can have from purchasing to getting your car serviced. From Rigo to JC, to Sam Abdelmesseh in finance you are made welcome and feel taken care of from start to finish. More

by RODERIC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We at Mark Christopher Auto Center truly appreciate your kind words about our team, including Rigo, JC, and Sam. It's fantastic to know that you felt welcomed and well taken care of throughout your experience. We look forward to seeing you again for your next service! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 31, 2025

Nobu from the Service Department is always helpful and provides great service whenever I bring my car in! My go to guy More

by lyladiossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobuyoshi Domon
Report | Print
Feb 01, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that Nobu has consistently provided you with great service at Mark Christopher Auto Center. We appreciate your loyalty and are here to help whenever you need us. Looking forward to seeing you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2025

I got my car serviced here. Nobu Domon was really helpful and kind. I'm going to keep bring my car here for repairs. More

by Sean Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu Domon
Report | Print
Feb 01, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that Nobu provided you with helpful and kind service during your visit to Mark Christopher Auto Center. We're grateful for your continued trust and look forward to seeing you again for all your car repair needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2025

We are die hard Mark Christopher Auto Center customers! This place takes such good care of you and gives you great deals! Service department is awesome and everyone who works there has a genuine smile on t More

by mscandicejackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alazar Omari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Beardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your fantastic review! We're thrilled to hear that you're a die-hard customer of Mark Christopher Auto Center. It's wonderful to know that our service department has taken great care of you, and that our team's genuine smiles have made your experiences even better. We appreciate your support and can't wait to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 31, 2025

My car is always taken care of and always receives excellent service from Nobu Domon. Best Service at the dealership. More

by angelodiossi414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu, Domon
Report | Print
Feb 01, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that your car is always well taken care of and that you consistently receive excellent service from Nobu at Mark Christopher Auto Center. Your kind words motivate us to keep providing the best possible experience. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2025

Service was amazing came to get my car serviced and everyone was very nice while experience was quick and easy More

by eleney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that your service experience at Mark Christopher Auto Center was amazing and that our team made it quick and easy for you. We appreciate your kind words and hope to see you again for your next service visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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