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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,005 Reviews
Call Service Center (909) 906-6156

6,005 Reviews of Mark Christopher Auto Center - Service Center

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September 13, 2024

Chelsea was very helpful with my last service. I needed to take my car in for service because the coolant control valve was leaking. The repair was extensive and needed a couple of days to be repa More

by TGRACE1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
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Sep 16, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Chelsea at Mark Christopher Auto Center. It's wonderful to know she was able to assist you with your coolant control valve repair and accommodate your schedule. We truly appreciate your recognition of her efforts. Please don't hesitate to come see us again for any future service needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2024

My services are always completed in a timely manner and everyone is friendly. Avo is a pleasure to deal with. More

by MTOTHEH88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo
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Sep 13, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that your services at Mark Christopher Auto Center were completed promptly and that our team, especially Avo, provided a friendly experience. We appreciate your feedback and look forward to seeing you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2024

Mark Christopher was friendly and helpful with my new car purchase. Thank you for taking the time to answer my questions. More

by SRMARKLE
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan
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Sep 13, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you found the team at Mark Christopher Auto Center friendly and helpful during your new car purchase. We appreciate you taking the time to share your experience, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 11, 2024

Jackie is always a very good service rep. We have been requesting her help for over 8 years. More

by babers52568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie
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Sep 12, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your loyalty to Mark Christopher Auto Center over these 8 years. It’s great to hear that our service rep, Jackie, has consistently provided you with excellent support. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 08, 2024

Great service. Down to earth people. They treated me and my great we couldn't be happier. I'd give this place a 10 if I could. More

by mrkeys.gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike is Sales and Ray!
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Sep 10, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the great service at Mark Christopher Auto Center. It's fantastic to hear that you felt treated so well—you and your family are always welcome here! We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2024

Very good service no delay specially dealing Avo he’s the best I was very happy with the service Thank you very much. More

by RONNIEKHATTAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo
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Sep 09, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Mark Christopher Auto Center, especially with Avo. We strive to provide excellent service without delays, and it's rewarding to know we met your expectations. We appreciate your feedback and hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2024

They sold me a truck that broke down 2 weeks after I bought they never helped me out with that issue More

by ez177308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
José
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Sep 09, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concerns regarding the truck and the experience you've had since your purchase. At Mark Christopher Auto Center, I strive to provide quality vehicles and support. I encourage you to reach out to me directly so I can assist you further with your situation. Your satisfaction is important to me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2024

Great service! The staff was very accommodating and communicated throughout the time car was being serviced. More

by BCG111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea
Report | Print
Sep 09, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team always strives to provide excellent service and clear communication. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2024

Javier did an outstanding job. However, I was taken back when the porter brought out the car. We spent nearly $5,000 in repairs and yet our car was absolutely filthy. I can’t be More

by GOLF8954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier in service
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Sep 09, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the cleanliness of your vehicle after spending a significant amount on repairs at Mark Christopher Auto Center. I understand how important it is for your car to be presented in top condition after servicing. Your comments will help us improve our processes to ensure better service in the future. If you'd like to discuss this further, please feel free to reach out to me directly. I hope to serve you better on your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 03, 2024

Everyone was great and helpful. My car was ready when the said it would be and everything was fixed. More

by cori.nicole12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea in service
Report | Print
Sep 05, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Cori! We're thrilled to hear that you found our team at Mark Christopher Auto Center to be helpful and that your car was ready as promised. We truly appreciate your feedback and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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