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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,067 Reviews

6,067 Reviews of Mark Christopher Auto Center - Service Center

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February 08, 2025

changed the oil on my 2019 gmc at4 in less than 2 hours for $100 bucks what more can I say? More

by JMBLEGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Dear Sirs, just wanted to let you know that the service provided by MC service department was great as usual. I make sure when I bring my truck in to see Avo my favorite service writer and to make sure Tra More

by Ara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis the best technician GM has
February 07, 2025

Chelsea is magnificent. She goes out of her for her customers to make sure they are satisfied with any service performed. She’s truly delightful. More

by GJAC76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Mark Christopher Auto Center responded

Thank you! We greatly appreciate your kind words about our team member. At Mark Christopher Auto Center, we strive to provide exceptional service, and it's wonderful to hear that Chelsea made a positive impact on your experience. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2025

Nobu my Service advisor always is there to communicate my service needs needs and any updates along the way. More

by Kia
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that Nobu provided you with excellent communication regarding your service needs at Mark Christopher Auto Center. Our team strives to keep our customers informed every step of the way. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2025

Chelsea is a very knowledgeable, professional, and friendly service writer. She was able to attend to me 1st thing Monday morning and resolve the problem. More

by Richard Aceves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Mark Christopher Auto Center responded

Thank you, Richard, for your wonderful review! We're delighted to hear that you found our service writer knowledgeable, professional, and friendly. At Mark Christopher Auto Center, we strive to provide prompt and effective service, and it’s great to know we could resolve your issue right away. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2025

Great customer service Nobu was very helpful, he ordered the part needed for my recall and scheduled me when it was convenient with me. thank u nobu your the best More

by ALLSTARZLIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that Nobu provided you with great customer service and took care of your recall part. We appreciate your kind words and are glad we could accommodate your scheduling needs. We look forward to assisting you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2025

Chelsea is very professional person, friendly, helpful. I recommend everyone to get support from her. More

by morisjacaman
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Chelsea at Mark Christopher Auto Center. Her professionalism and helpfulness are truly valued. We appreciate your recommendation and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 06, 2025

Javier Juarez had great customer service, on the other hand the person moving the cars (did not get his name) was very rude. He came up to me in the service line exclaiming that I should watch out for him More

by OLMRAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the great customer service you received, and we also want to acknowledge your concerns about the interactions with our team. At Mark Christopher Auto Center, we strive to maintain a respectful and professional environment, and your comments will help us address the situation. I encourage you to reach out to me directly so we can discuss this further and ensure a more positive experience in the future. Your satisfaction is important to us, and we value the opportunity to improve. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2025

Chelsea was helpful from start to finish. She ordered the part needed for my recall and scheduled me when it was convenient with my work schedule. She was very pleasant to interact with. More

by MRSMISSYLOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that Chelsea was helpful throughout your experience at Mark Christopher Auto Center. It's great to know that she was able to assist with your recall and accommodate your schedule. We appreciate you sharing your positive experience and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2025

Service was prompt and professional, but issue with electronics on my trax is still not resolved 🤨 More

by jda0766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! I'm glad to hear that you found the service at Mark Christopher Auto Center to be prompt and professional. We understand that the issue with the electronics on your Trax remains unresolved, and we appreciate you bringing this to our attention. Please feel free to reach out to us directly so we can assist you further and ensure your experience meets our high standards. We look forward to hearing from you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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