Mark Christopher Auto Center - Service Center
Ontario, CA
5,997 Reviews of Mark Christopher Auto Center - Service Center
Excellent service and communication. My vehicle was serviced faster than expected and I was very happy with everything. My vehicle was serviced faster than expected and I was very happy with everything. More
Astounding customer service! I’m so grateful to Mark Christopher Auto Center! They truly treat you like family. I’m so grateful to Mark Christopher Auto Center! They truly treat you like family. More
Outstanding service once again. There was a mix up with my appointment but they took me anyways so that was appreciated. Always very nice to me when I arrive. Dario is always gentl There was a mix up with my appointment but they took me anyways so that was appreciated. Always very nice to me when I arrive. Dario is always gentlemen. More
The service dept is always great, my only issue this time is at the end of my service, I was in your waiting room, but the service rep called me on the phone to tell me my car was ready. I specifically had c is at the end of my service, I was in your waiting room, but the service rep called me on the phone to tell me my car was ready. I specifically had concerns about my battery and tires, neither of which he addressed, I had to ask for him to tell me it was fine. I paid, then went to wait for my car. The guy came to me, verified my receipt, then pointed to the parking in front of the new car showroom. Fine, it was close, but I also had to remove the seat plastic, protective paper on the floor and the tags on my dash and find a trash can to put them in. I also did not receive that diagnostic paper with the red, yellow, green squares that tell you if you need to be concerned about various items. I'm still giving you 5 stars because you all really are great, but please don't start going downhill. These are small things, but they mean a lot. More
You guys should do a video review on what you guys work on like most dealerships too. More transparency for customer confidence. on like most dealerships too. More transparency for customer confidence. More
Everyone very friendly and courtesios Very nice waiting room an completed Service on time..as promised room an completed Service on time..as promised More
Service was good. Avo, our service advisor always does a great job. Our only issue is that since covid, Mark Christopher no longer washes the vehicles after being se Avo, our service advisor always does a great job. Our only issue is that since covid, Mark Christopher no longer washes the vehicles after being serviced. Our other vehicle is always washed and vacuumed before being returned to us after servicing. Don't like that Mark Christopher has eliminated this. More
Great dealership. 1st service with them. Everything went perfectly. Their sales team is why we bought the car...the service team is why we will continue to come back. 1st service with them. Everything went perfectly. Their sales team is why we bought the car...the service team is why we will continue to come back. More
My car was serviced and ready as promised by the service office. Thank you so much! office. Thank you so much! More
I don’t trust what they say they did, it’s hard to find a honest place where they can really help you with your car issues. The only reason it’s because my truck has warranty. But no one cares how much you honest place where they can really help you with your car issues. The only reason it’s because my truck has warranty. But no one cares how much you strive to own your things and how much you take care your cars. More