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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,271 Reviews

6,271 Reviews of Mark Christopher Auto Center - Service Center

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July 07, 2025

I purchased my car from Mark Christopher and only Mark Christopher performs service on my vehicle. This last time I had my car in for service was my best experience because of Nobu Damon. He knows how to More

by MKCDTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! I am glad that your recent service experience at Mark Christopher Auto Center was your best yet, thanks to Nobu. We appreciate your loyalty and are committed to providing the best service for your vehicle. We look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 06, 2025

Dropped vehicle off at 7, was the first customer in line. Was having issues with the infotainment. Vehicle wasn’t ready until 245 and they still didn’t fix the issue. More

by cncollins101
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avo Injian
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand that your experience at Mark Christopher Auto Center regarding the infotainment issue was not satisfactory. I appreciate you sharing your concerns and would like to encourage you to reach out to me directly so we can discuss it further. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 06, 2025

The customer service was awesome. They really above and beyond and explained exactly what was needed and why. Services were great. Vehicle was ready as promised. More

by YADIRA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our team at Mark Christopher Auto Center. It's great to hear that you found our customer service to be awesome and that we were able to explain everything clearly and provide the services you needed. We look forward to seeing you again for your future automotive needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2025

I have been servicing my vehicles here for years and have always been satisfied! Thanks! More

by MIERSMAONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your loyalty to Mark Christopher Auto Center over the years. It’s great to hear that you’ve always been satisfied with our service. We look forward to continuing to assist you with your vehicles in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2025

Eddie is very friendly and professional. He helped me get the shocks and struts required for m Yukon Denali. The dealer had them in stock. More

by raydearborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
Jul 05, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate your kind words about Eddie's friendly and professional service at Mark Christopher Auto Center. I am glad to hear we had the shocks and struts for your Yukon Denali in stock and could assist you promptly. If you have any more needs in the future, don't hesitate to reach out. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 03, 2025

Avo is very diligent and takes the time to listen carefully and clearly explain the service requirements. More

by Johnl15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback, John! We truly appreciate your recognition of Avo's diligence and commitment to listening and explaining service requirements at Mark Christopher Auto Center. Our team strives to provide excellent service, and it's great to hear that we met your expectations. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2025

JT made my purchase easy and no issues. Would definitely purchase from him again and send customer his way as well. More

by cheeks12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that JT made your purchase easy and provided you with a great experience at Mark Christopher Auto Center. I truly appreciate your willingness to recommend us to others, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 29, 2025

Great communication, very timely, reviewed everything in detail and followed up to ensure we were satisfied More

by justin.schutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose enciso
Jun 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Justin! We're thrilled to hear about your experience with the communication and follow-up at Mark Christopher Auto Center. We strive to ensure our customers are fully satisfied. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 29, 2025

She was professional and caring They all are. Welcome aboard Chelsea. Stay Genuine and True More

by RICOSFEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your kind words about Chelsea and our team's professionalism and genuine care at Mark Christopher Auto Center. We strive to provide excellent service, and we're glad to hear that you had a positive experience. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2025

Been a customer since the early 80"s and bought 10 vehicles from Mark Christopher Chevrolet. Fadi & Eddie always make things right. Thanks guy's! More

by LSNIDER27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady & Fadi
Jun 30, 2025 -

Mark Christopher Auto Center responded

Thank you for your continued loyalty since the early 80s! We truly appreciate your trust in Mark Christopher Auto Center and are thrilled to hear that Fadi and Eddie have consistently made your experience positive. We look forward to helping you with your next vehicle purchase and serving you for many more years to come! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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