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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,199 Reviews

6,199 Reviews of Mark Christopher Auto Center - Service Center

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May 05, 2025

Great service! Helped me find what I was looking for, very happy with the service. More

by ivanna.orozco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Ivanna! We're thrilled to hear that you were happy with the service at Mark Christopher Auto Center and that we could help you find what you were looking for. We appreciate your support and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 05, 2025

Dario asked me when I walked in what I was here for? I gave him my name and appointment time. He looked it up and said what can we do for you? Hello what does my appointment say? Routine service, oil c More

by MKCDTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you taking the time to share your experience with Mark Christopher Auto Center. I understand your expectation for detailed communication regarding your service needs based on your appointment. We always strive to provide clear information about vehicle maintenance and requirements. If you have any further concerns, we encourage you to reach out to us directly. We look forward to ensuring your vehicle receives the best care in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 04, 2025

So far, I believe the staff do their work honest and correct. But not too sure about the mechanics, or technicians. More

by BROFOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your thoughts with us. We appreciate your confidence in our staff at Mark Christopher Auto Center. If you have any specific concerns regarding our mechanics or technicians, please don’t hesitate to reach out to us directly. Your feedback is valuable in helping us maintain our high standards. We look forward to assisting you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 04, 2025

Mark Christopher Cadillac is our dealer of choice, from the sales department to the service department always makes us feel as a valued customer. More

by silviam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 05, 2025 -

Mark Christopher Auto Center responded

Thank you for the amazing review! I'm glad that both the sales and service departments at Mark Christopher Auto Center have made you feel like a valued customer. It’s always a pleasure to serve you, and we can’t wait to assist you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2025

Mark Christopher is always on top of it, helpful, kind and efficient. We buy and service all our vehicles here and always will. More

by scomstock83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Beardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you find Mark Christopher Auto Center to be helpful, kind, and efficient. It's great to know you've chosen us for both buying and servicing your vehicles. We look forward to serving you for many more years to come! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2025

Honestly, it was a very pleasant experience, Javier was very attentive and helpful. The technician was also exceptional completing the service to my vehicle in a timely manner. More

by EDAGUILAR3183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Ed! We're thrilled to hear that you had a pleasant experience at Mark Christopher Auto Center. It's great to know that Javier and our technician provided you with attentive and timely service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 01, 2025

Took my car in for the first service! Went well - They did the software updates and free first services. No issues reported, didn't take long and the staff were informative. More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Cardenas
May 02, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback, Paul! We're thrilled to hear that your first service at Mark Christopher Auto Center went smoothly and that our staff was able to provide you with the informative experience you were looking for. We appreciate you taking the time to share your experience and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 28, 2025

Juan is awesome. Always is. The service is frustrating. I came in for a screen issue. After the repair, a different screen issue showed up. Fought it back. After tha More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Nick. I appreciate your kind words about Juan and understand your frustrations regarding the screen issues and the ongoing messages. It’s important to us that your vehicle is in perfect working order. I invite you to reach out to Mark Christopher Auto Center so we can address these concerns and find a suitable solution for you. Your feedback is invaluable, and we aim to uphold our standards. Thank you again, and we look forward to assisting you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2025

Chelsey did a great job with the communication on my oil change tire rotation. The wait was minimal More

by JESSCOFF5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with your oil change and tire rotation at Mark Christopher Auto Center. We pride ourselves on efficient service and clear communication. We look forward to seeing you again for your next maintenance visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2025

Chelsey was great. The oil change and tire rotation was fast and easy. The wait was minimal More

by JESSCOFF5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Mark Christopher Auto Center responded

Thank you! We appreciate your kind words about your recent visit to Mark Christopher Auto Center. We're glad to hear that your oil change and tire rotation were fast and easy, with minimal wait time. We look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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