Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,153 Reviews

6,153 Reviews of Mark Christopher Auto Center - Service Center

Sort by
March 30, 2025

very personable and Professional I just came in for a software update and enjoyed the coffee More

by candacecooke05
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're delighted to hear you had a great experience at Mark Christopher Auto Center while getting your software update. We strive to provide a personable and professional service, and it's great to know you enjoyed our coffee too! We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 29, 2025

This is the second bad experience I’ve had taking my truck in for service. Simple oil change along with the engine oil filter and cabin filter. When I picked up the truck it was making a loud humming no More

by ARIESPIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Fuentes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

They were courteous, friendly, well mannered and easy to talk to. I would tell others to change to Mark Christopher for their services. More

by BRELOP5712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your review! It's great to know that you found our team at Mark Christopher Auto Center to be courteous, friendly, and easy to talk to. Your recommendation means a lot to us! We look forward to seeing you again and providing you with the best service possible. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 28, 2025

Chelsea was Amazing! professional service, beautiful clean place. Staff was amazing and respectful. I truly appreciate them. More

by FREE25LAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We’re thrilled to hear you had an amazing experience at Mark Christopher Auto Center. Our team takes pride in providing professional and respectful service, and your kind words mean a lot to us. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 28, 2025

Chelsea was the best. Her customer service skills and kindness were exceptional. My experience there was fast and easy. The communication Chelsea provided with updates was More

by L.loyola1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your amazing feedback! We're thrilled to hear that your experience at Mark Christopher Auto Center was fast and easy. We'll be sure to pass along your kind words about Chelsea's exceptional customer service and communication. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 28, 2025

Avo took care of us and did a great job. He was upfront with the time frame and kept us informed. When our Traverse was going to take time during the work week he set us up in a rental car. More

by DAVEWHYTE101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Dave! We're thrilled to hear that Avo provided you with excellent service during your visit to Mark Christopher Auto Center. Keeping you informed and accommodating your needs with a rental car is what we strive for. We truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 28, 2025

Awesome service, such a great experience! It was a quick turnaround with our vehicle. The service team was great. You can’t miss at Mark Christopher Chevrolet. More

by ROSEMERIRUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo Garcia… our porter is the best!
Mar 28, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review, Rosemeri! We’re thrilled to hear that you had such an awesome experience at Mark Christopher Auto Center. Our team works hard to ensure quick service, and it’s great to know they met your expectations. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 26, 2025

Service was great only has one problem and that was with the billing. My bill should have been discounted because my car was wrecked while it was service More

by AQUILLAHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback, Aquilla! I'm glad to hear that you were satisfied with the service at Mark Christopher Auto Center. I understand there was an issue with billing related to your car being wrecked during service. I appreciate you bringing this to our attention, and I encourage you to reach out to us directly so we can address the billing discrepancy. I look forward to resolving this for you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 26, 2025

The service writers are the best. They are knowledgeable about the LYRIQ. When asking about the updates available, they had competent answers. Our last Cadillac dealership experie More

by Corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Mark Christopher Auto Center responded

Thank you, Corey, for your fantastic review! We're thrilled to hear that our service writers were able to provide you knowledgeable assistance concerning the LYRIQ. At Mark Christopher Auto Center, we strive to provide respectful and professional service, and it’s great to know that Nobu and Chelsea made a positive impact on your experience. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 23, 2025

UtJackie was great. She got me in and out quick. She also told me about needing new tires. She said they were having a sale on tires by buyIng four and gettng $100off. More

by clankster1367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center. It's wonderful that Jackie was able to assist you quickly and inform you about our tire sale. We appreciate your feedback and look forward to seeing you next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

1
...