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Mark Christopher Auto Center - Service Center
Ontario, CA
6,185 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,185 Reviews of Mark Christopher Auto Center - Service Center
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April 19, 2025
Liz was amazing in attending my concern. The service required was completed in an expedited timely manner. Awesome! The service required was completed in an expedited timely manner. Awesome! More
by maxavalos53
Verified CustomerEmployees Worked With
April 18, 2025
I am disappointed in the Service I received this time. I asked for prices a head of work but did not receive until engine dismantled. Delivery dates where implied but not delivered. The first time I l I asked for prices a head of work but did not receive until engine dismantled. Delivery dates where implied but not delivered. The first time I left for repairs was for 4 days. Did not fix. The Second time I left was for five days. Finally looks like they might have fixed my problem, Service light has not come back on yet. I feel I my vehicle was put aside until the mechanic had nothing better to do. For a simple service engine soon light. I took to dealer because you service this vehicle a lot and should know what was wrong quicker. I have had other vehicles at Mark Christopher before and received better results. I hope this was an isolated issue. More
by MSWIFT
Employees Worked With
April 18, 2025
Mark Christopher is my trusted Auto Center for my Cadillac and Chevy Truck. It was unfortunate that my experience with Dario Gomez was NOT the same. I hope to have another service member next time I Cadillac and Chevy Truck. It was unfortunate that my experience with Dario Gomez was NOT the same. I hope to have another service member next time I return (i.e., poor attitude at greeting, asked me to email him MC Cadillac svc coupons as if I was trying to get over on him. Then made the statement "we will only honor one", then no updates, when my car was ready, I'm the one who had to come out to find out the status after 2 1/2 hours) Overall extremely poor experience. More
by HBALTAZAR
Employees Worked With
April 18, 2025
Bought my truck there. Only place I trust to work on it. They have never let me down. Only place I trust to work on it. They have never let me down. More
by BRYAN78
Employees Worked With
April 18, 2025
Great service overall. , Leslie was very kind and professional. The technician Brandon took the time to drive with me and help pin point the problem. , Leslie was very kind and professional. The technician Brandon took the time to drive with me and help pin point the problem. More
by egonzalez23
Employees Worked With
April 15, 2025
Cesar was great along with his communication. Mark Christopher will have our business in the future. Mark Christopher will have our business in the future. More
by CRCAFORIO
Employees Worked With
April 15, 2025
Dealership is outstanding. Service writers are prompt and helpful and professional. Although it’s a little waiting in the beginning. But they do a great job considering all the Service writers are prompt and helpful and professional. Although it’s a little waiting in the beginning. But they do a great job considering all the people that are dropping off there cars. Great job More
by dppools7119
Employees Worked With
April 14, 2025
I was at the dealer for oil change and tire rotation, and it was a message on the dashboard says brake pad monitor and they doesn’t check the brake pad monitor after I drive the car around 400 miles I have p it was a message on the dashboard says brake pad monitor and they doesn’t check the brake pad monitor after I drive the car around 400 miles I have problem with the front brake pad and the dsic brake and my car has only 13,000 miles More
by syria1984homs
Employees Worked With
April 14, 2025
Greeted instantly on arrival. Friendly and courteous all the way through. Prompt call and response Friendly and courteous all the way through. Prompt call and response More
by DJANAYA1
Employees Worked With
April 13, 2025
Chelsea provides the information with clear explanations. She keeps you informed and up to date with the servicing. Excellent facilities. She keeps you informed and up to date with the servicing. Excellent facilities. More
by Corey
