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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,204 Reviews
Call Service Center (909) 906-6156

6,204 Reviews of Mark Christopher Auto Center - Service Center

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May 10, 2025

Erick has great customer service and was very helpful. 100% the reason why we walked out with a car. More

by Ada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Mark Christopher Auto Center responded

Thank you, Ada! We're glad to hear about your positive experience at Mark Christopher Auto Center! We're thrilled that Erick provided you with excellent customer service and helped you drive away with a car. We appreciate your feedback and hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 10, 2025

I always service my truck at this dealership and always happy with there service and staff!! More

by Happy Customer!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We appreciate your loyalty and are glad to hear that you are consistently happy with the service and staff at Mark Christopher Auto Center. We look forward to seeing you and your truck again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 10, 2025

José Enciso was so helpful, not pushy worked well with us. We test drove the Traverse RS showed us everything that it had. We were looking for the Z71 he called once it arrived. Went the following day and More

by vevaslattery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmitt, Daniel
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May 10, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with us at Mark Christopher Auto Center. It's great to know that José provided you with such helpful service during your test drive of the Traverse RS and made the process of purchasing the Z71 smooth and straightforward. We appreciate your recommendation to family and friends and look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 10, 2025

Mark Hristopher are the best in california have good service and are a good auto center to buy new car. More

by silvanopj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us at Mark Christopher Auto Center. Providing excellent service and helping you find the right car is our priority. We hope to see you again for your next automotive needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2025

Great service, solved problem and will be there next time. Love cadillac and the dealer service More

by LABOOLACA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you loved the service at Mark Christopher Auto Center and that we were able to solve your problem. We're excited to assist you with your Cadillac again in the future. Don't hesitate to visit us next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 05, 2025

Great service! Helped me find what I was looking for, very happy with the service. More

by ivanna.orozco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Ivanna! We're thrilled to hear that you were happy with the service at Mark Christopher Auto Center and that we could help you find what you were looking for. We appreciate your support and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 05, 2025

Dario asked me when I walked in what I was here for? I gave him my name and appointment time. He looked it up and said what can we do for you? Hello what does my appointment say? Routine service, oil c More

by MKCDTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you taking the time to share your experience with Mark Christopher Auto Center. I understand your expectation for detailed communication regarding your service needs based on your appointment. We always strive to provide clear information about vehicle maintenance and requirements. If you have any further concerns, we encourage you to reach out to us directly. We look forward to ensuring your vehicle receives the best care in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 04, 2025

So far, I believe the staff do their work honest and correct. But not too sure about the mechanics, or technicians. More

by BROFOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your thoughts with us. We appreciate your confidence in our staff at Mark Christopher Auto Center. If you have any specific concerns regarding our mechanics or technicians, please don’t hesitate to reach out to us directly. Your feedback is valuable in helping us maintain our high standards. We look forward to assisting you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 04, 2025

Mark Christopher Cadillac is our dealer of choice, from the sales department to the service department always makes us feel as a valued customer. More

by silviam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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May 05, 2025 -

Mark Christopher Auto Center responded

Thank you for the amazing review! I'm glad that both the sales and service departments at Mark Christopher Auto Center have made you feel like a valued customer. It’s always a pleasure to serve you, and we can’t wait to assist you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2025

Mark Christopher is always on top of it, helpful, kind and efficient. We buy and service all our vehicles here and always will. More

by scomstock83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Beardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you find Mark Christopher Auto Center to be helpful, kind, and efficient. It's great to know you've chosen us for both buying and servicing your vehicles. We look forward to serving you for many more years to come! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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