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Mark Christopher Auto Center

Ontario, CA

4.4
9,329 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,329 reviews

May 17, 2019

Make sure you inspect the vehicle before purchasing. Truck had some deep scratches on the paint and it has a bad stain on the front chrome bumper when the truck was purchased. Service department does not More

by HECTOR421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis, Nevin Cordero
May 24, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 17, 2019

Happy customer Super friendly staff clean waiting area with coffee and cold water. Have been coming here since I bought my gmc and will keep on coming back. Also lov More

by ALFONSOEGR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan in service , Colleen SanFillippo
May 20, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 17, 2019

Easy, no stress Jackie was very professional and took care of my vehicles needs. I wasn't given any false information , and was also provided a loaner vehicle. Thank More

by tagsrodshop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo Catalano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Edwards, Brian Noble, Nick Jensen, Kyle Carey
May 20, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 17, 2019

“Efficiency” is the word I use to describe my experience. Each person that I spoke with was attentive to my interests regarding my auto. I was met at the service entrance and talked through the process in cl More

by wtomclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
May 20, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 17, 2019

Service met my expectations My car was due for oil change and service, There were a couple of other issues that needed to be resolved. All work was completed. The car was not was More

by dmorris581
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Amersonis Service Representative
May 20, 2019 -

Mark Christopher Auto Center responded

It’s great to know that our service team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2019

Great service We were helped by friendly staff especially Elias Barragan had a very kind way of working with us. I’d definitely recommend to go to this dealer and g More

by SERG.ZAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias,Barragan
May 16, 2019 -

Mark Christopher Auto Center responded

We are more than happy to see that our team took care of your automotive needs! Let us know if we can do anything for you in the future! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 16, 2019

Quick and fast I liked how quickly they serviced my silverado, they checked out everything and topped off all the fluids, rotated my tires then washed it, love the s More

by ericnoriega3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill morales
May 16, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2019

Problem with touch screen CUE Unfortunately they had to keep my car overnight when we told them the screen was cracked n spastiic.. Very pleased with the results. Thank you Dolores More

by lbjnme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
May 16, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2019

Service review I received excellent customer service. My car was ready at the time it was promised even though they were extremely busy with appointments and walkins More

by CUMBR18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
May 16, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 15, 2019

They made it easy Nick was very pleasant to work with. He was patient and eager to help answer any questions we had while choosing between two different vehicles. Once More

by BRITT.TERRAZAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick The Greek :)
May 15, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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