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Mark Christopher Auto Center

Ontario, CA

4.5
10,044 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,044 reviews

October 02, 2019

Coolant service Got call from advisor. I was certain she said they were replacing the coolant recovery tank as it was leaking. When I got the truck I asked again what More

by RRMALO95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
October 02, 2019

Alison Transmission repaired efficiently I was recommended by Reynolds GMC Buick dealership in Covina, Ca. because they could not do the repair. My problem I had was with the Alison transmis More

by M Galves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Oct 03, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 02, 2019

Fantastic experience Easy to work with. Love my new Truck. Definitely will use this dealership again for my next vehicle purchase. Also have NFL red zone which made any ga More

by JUSTIN.LANGE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noble
Oct 03, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 02, 2019

Not good at all period: Not honest, they are liars, took to long to do work ,so I took the truck and left,they still charge me$145.00 .not happy at all More

by Michaelhamlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray
Oct 04, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact me at your earliest convenience. We hope to hear from you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 02, 2019

Great experience! Worked with Mike Sheridan and he was awesome to work with and got us the car we wanted at the price we wanted. All around top notch outfit. More

by WESB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 02, 2019

My experience would have been better if GM wasn't on strike. Couldn't get my part and had to go elsewhere. I'm still waiting for GM to be off strike!!! They should have extra parts on-hand just in case there's a More

by Gdupent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
October 02, 2019

Recall.. Called in for a recall, spoke to Jeff in service, schedule my appointment, real thorough, friendly and helpful. Would highly recommend Mark Christophe More

by Jesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Excelente Total quality positive experience, professional grade staff, waiting room top notch ..... CTS-V is my dream car, each time I drive it it’s a new exper More

by DIEGOHSEVILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Ultimately the best service I’ve ever had! From the service advisor’s to the parts counter, everyone was professional, helpful, and polite. I’m sticking to Mark christopher Auto Center for a li More

by Jason Devins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Best buying experience I purchased a 2019 Chevrolet Bolt. Everybody was very helpful and knowledgeable about the car I purchased. The dealership is well managed, clean and p More

by TIMYI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Borgo & Larry Lee, Nevin Cordero, Nick Jensen
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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