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Mark Christopher Auto Center

Ontario, CA

4.4
9,025 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,025 reviews

June 06, 2024

Very professional and concerned about providing great customer service. Jonathan Click found the perfect Car I was looking for. I ended up buying a 2022 lease return trailblazer perfect color great inter More

by KAYEPOWLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Click *****
June 05, 2024

Overall great experience, Jason was excellent, he made me feel very comfortable. Very quick process and I’m happy over all with my new 2024 Yukon Denali . Thank you very much JASON! More

by jhernandez12359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Briam was my sales person and he was great this is the second car we buy with him in a matter of 2/3 months! Explains everything very honest and helpful!!! More

by sheyfuentes91
Recommend Dealer
Yes
Employees Worked With
Bria
June 05, 2024

Jose was awesome! However, Jeff Rizzi is NOT! He is rude, unprofessional, tries to intimidate, arrogant and an absolute liar! We had to go months with a lemon truck More

by cherrybombmomcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

check in and out process needs to be more organized so customers know where to go after check-in and check out. Advisors need to give report card with final check out paperwork. More

by JENHERNANDEZ0803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis Franco
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Had a Great experience, my adviser Chelsea was Great. She was in constant contact with me. She took great care of Me. I would highly recommend You. More

by TIMIOSTOWING71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea At Service department
Jun 05, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with us and that Chelsea provided exceptional service. We pride ourselves on taking great care of our customers, and we are grateful for the recommendation. We look forward to the opportunity to work with you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 03, 2024

Good attention from Jerry and all the team. Easy to sign up the contract. All the process was easy and fast. More

by roocman.saga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Mark Christopher Auto Center responded

Thank you for your positive feedback! We're thrilled to hear you had a great experience working with Jerry and our team at Mark Christopher Auto Center. We appreciate your business and hope to see you again in the future. Safe travels! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 02, 2024

Don’t ever take your truck there they left my cars for 12 days and the car was never fixed. They said they couldn’t find anything wrong with it and as soon as I left the dealership, the car was still smoking More

by KINGSTOWINGSVC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technician who work on my truck is the most horrible technician I ever met in my life. He said he drove my car for over an hour and couldn’t find anything wrong and half hour after I left my car was still smoking after 12 days sitting in the service l
Jun 04, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback regarding your experience at Mark Christopher Auto Center. Your concerns have been noted, and I encourage you to reach out to me directly so we can work towards a resolution and ensure your satisfaction. Thank you for bringing this to my attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 02, 2024

Jose (and Johnny) are a great team in fleet sales. Jose was great to deal with for my purchase and I’d definitely return for future business. Totally satisfied! More

by danskin36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Mark Christopher Auto Center responded

Thank you for your positive review! We are delighted to hear that you had a great experience with our fleet sales team, especially with Jose and Johnny. We appreciate your business and look forward to assisting you again in the future at Mark Christopher Auto Center. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 02, 2024

They were super helpful and friendly and did their best for me. I walked away 100% satisfied with the exact car I wanted for the price I wanted . More

by Ms_nancy_ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Sanchez
Jun 04, 2024 -

Mark Christopher Auto Center responded

Thank you, Nancy, for your kind words and positive feedback! We are thrilled to hear that you had a great experience at Mark Christopher Auto Center. We always strive to provide excellent service and ensure our customers drive away satisfied with their purchase. We look forward to assisting you again in the future or having you share your experience with others. Thank you for choosing us! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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