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Mark Christopher Auto Center

Ontario, CA

4.4
9,509 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,509 reviews

June 26, 2019

Dave is the best! Great communication follow up, and sincerity.Dave takes the time to listen, identifies the best time for the customer and follows up with what is happ More

by tracey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave service advisor
Jun 26, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 26, 2019

OIL CHANGE, WAITED ALMOST 1.1/2 HOURS. I came for Oil Change, and I did mentioned that I have a pickup for LAX, but no one did anything special to expedite my SUV's Oil Change, and I even n More

by Vino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julie Escobar.
Jun 27, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2019

5star Review This dealer has the best customer service & best prices . In the past 5years we have purchased , an ATS, Escalade , XT5 , Acadia , 2 terrains , & Silv More

by Alexone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2019

Wonderful Great experience and expertise on sales and the way they deal with people they really want customer to feel like they are at home and cossy More

by octolopez02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony garrillo, Mike Cagey
Jun 26, 2019 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 24, 2019

Alex is the person you must go to! Alex made the buying experience easy, fast and efficient. He did a great job connecting with both my wife and I. 10 out 10. RicardoPadilla More

by RICPAC18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Mark Christopher Auto Center responded

Thank you for your feedback, Ricardo. It's fantastic to know that Alex was able to make your car buying experience incredibly easy. We appreciate your business and hope you'll keep in touch for your future car needs. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 24, 2019

No issues straight forward purchase. I've purchased 7 new vehicles from Reynolds in Covina where I live. After the new GM Chuck started NO MORE Deals his comment to me was we can't always More

by RAYMOND.MATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback, Raymond! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 24, 2019

Good Sales experience The Salesman, Chris, was straight forward in his explanation of the vehicle, our options and the deal. This is the 4th vehicle leased from this dealer More

by billbarrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gonzalez
Jun 26, 2019 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 24, 2019

Great experience Since day one I told Nick what I wanted and he and he delivered! He never tried to put me in a different vehicle. He listen to my wants. More

by VANEPALOMO82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Lopez, Nick Jensen
Jun 26, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 24, 2019

Service was great. The service department was able to take my truck in the same day. Perform the service quickly, and get me back on the road. Thank you. More

by gavin.singleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Aceves
Jun 26, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 23, 2019

Poor service I got my truck serviced on 6/13/19 for an oil change and some minor manufacturing issues. I bought two trucks on 11/21/17 and spent over 100,000 dolla More

by vince.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure what employees
Jun 24, 2019 -

Mark Christopher Auto Center responded

Thank you for alerting us to this issue, Vince. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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