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Mark Christopher Auto Center

Ontario, CA

4.5
10,050 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,050 reviews

October 11, 2019

friendly and hard work on the perfect truck I bought Everyone was very friendly alias barragan made it all happen with helping me understand and made me chose the right truck i left dealer very happy More

by JPEREZL21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alias Barragán
Oct 14, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 11, 2019

Lied About Service Needed I went in for an oil change and one of the service people came out with a dirty cabin air filter. He showed it to me and said it was 80% full and woul More

by christen.venegas
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Oct 15, 2019 -

Mark Christopher Auto Center responded

Hello Christen, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the service department to get in touch so we can work towards an understanding. Thank you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 11, 2019

Quick and no b s will return with my truck My 2nd time in with my 2011 silverado and my experience both times were smooth and straight to the point and quality of work is flawless so Fay when More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 14, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 10, 2019

Tire Rotation I was a little surprised that you are now charging a separate fee for tire rotations. It used to be part of an oil change, but as all things these da More

by john.mathiesen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 10, 2019 -

Mark Christopher Auto Center responded

Thank you for the feedback, John! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 10, 2019

Great customer service Avo was great. He greeted when I arrived and asked what service I need done. He also explained the process and how long it would take. He also called More

by Carlos Santamaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
Oct 10, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 10, 2019

Excellent sale I had a very good experience with my purchase . I was shown different trucks until I found the one I liked and the sales man was very friendly More

by NAIRAGARCIA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 10, 2019

Great purchasing experience!!! Nick made everything so streamline and easy. He even delivered my truck to me at my home with the required paperwork already finished. Thanks for mak More

by Doc-5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Beardsley , Nevin Cordero, Nick Jensen
Oct 10, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 10, 2019

First Time I visited the service department for an oil change. I was kindly greeted by Sandra which whom my appointment was with. I also had the batteries chan More

by deidradede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra
Oct 10, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 10, 2019

Near good 9/30/19 we found the parking lot confusing since you had to be in the right area for your car make. Put up signs!!! Julie Escobar was not nice as she More

by Picky Puss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose (parts), Julie Escobar "advisor" (she couldn't work for me!) Cashiers were nice, manager was nice and very helpful.
October 10, 2019

Great service Erick kept me well informed about the progress of my vehicles repairs and had my truck back to me within a couple days. Thank you for the excellent se More

by sfranco57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Silva
Oct 14, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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