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Mark Christopher Auto Center

Ontario, CA

4.4
9,509 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,509 reviews

July 12, 2019

Wonderful experience no complaints at all Fast and great customer services Samuel always makes sure my vehicle gets will taken care of and keeps me updated with the process definitely returnin More

by MICHELLEHORTA612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Aceves
Jul 14, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your feedback, Michelle. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Samuel. Please let us know if we can ever help you in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2019

Routine Service My truck was due for oil change and a new serpentine belt, Mike took care of me start to finish, done within 2 hours. My only complaint is the cost of More

by ROB.FALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike amersonis
Jul 11, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2019

happy customer everything i requested was done and done well. very difficult to contact the service rep. and get an update but i am very happy with the work perfo More

by MIDEVILCYCLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
servie tec thanks
Jul 11, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2019

Awsome The service I received felt very personal. The staff treated me like family. The hospitality was very warm and nice. My salesman explained every and a More

by brendaharris571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez and faddy
Jul 11, 2019 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 11, 2019

Noise coming from wheels. Squeaking brakes and oil change It started on July 3rd, I called at 1:45pm to bring my car in, they said to bring it in before 3:00pm, I got there at 2:30pm, upon arriving no one kne More

by GREENMAN6739
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jul 12, 2019 -

Mark Christopher Auto Center responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2019

Great service The service was great. Good customer service and the entire center was cleanly. I worked with Dario and I highly recommend going to him for appointmen More

by cinthya.b
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Jul 14, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2019

Good customer service Service rep was very Knowledgeable and polite, expedited my service promptly. Notified vehicle diagnosis within a reasonable time. I recommend my fri More

by CHEEPS2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
Jul 14, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2019

Service Great service- always friendly, let you when you need more than a oil change. In my case it was time transmission service. Had that included along wit More

by Jack & Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabu Damon, Nevin Cordero, Colleen SanFillippo
Jul 14, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2019

Fantastic service We had our S10 pickup in for general service and both my wife and I were surprised that it was done so quickly. When the adviser came in I thought th More

by BETDAVE1
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2019

Great service very friendly people We were very pleased with there customer service. ASK FOR MARIO SANCHEZ if your shopping for a car he is very friendly, patient, and courteous. More

by mommaguerrero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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