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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,059 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,059 reviews

January 18, 2020

So I came in for an oil change and with concerns with the front suspension , the apple play, the passenger seat squeaking and my car was making a weird noise. All they did was the oil change and tried to up More

by Lexie_smeds
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
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Jan 30, 2020 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 18, 2020

Sandra was such a helpful service writer. The moment I arrived she went above and beyond to ensure that my visit was as smooth as possible. 10/10 More

by tjs437
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Stevens, Matt Torres
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Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2020

The transaction went smoothly! Everyone was so helpful and answered all of our questions. We will definitely be back and recommend our family and friends! More

by TLATUTHILL
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Pena, Mike, Sharon, Joey G, Nevin Cordero, Mike Cagey
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Jan 17, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 17, 2020

Mark Christopher Chevrolet is the one place my truck has been serviced, Jackie and the staff always do a great job. I plan on making my next purchase from there,great dealership! Thanks! More

by muzklvr65
Recommend Dealer
Yes
Employees Worked With
Jackie Kloski
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Jan 20, 2020 -

Mark Christopher Auto Center responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Jackie, and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2020

Jackie Klosky was very helpful and courteous. My car does still have the whistling noise problem, but she was so kind to continue hearing from me. More

by Mpou
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
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Jan 20, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Jackie was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2020

Employees very nice. Coffee good.. no donuts,Lol service dept right on time.one question no free tire rotation on tires with oil change????? Thank you More

by st.newkirk1955
Recommend Dealer
Yes
Employees Worked With
Juan
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Jan 20, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2020

Worked with Juan during my visit to service he was very helpful was able to redeem my mygmc rewards points for voucherthe wait wasnt too bad and everything was done correctly thanks again! More

by BLEAKCA
Recommend Dealer
Yes
Employees Worked With
Juan fletes
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Jan 30, 2020 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 17, 2020

This is my favorite dealer in California! Always great to work with Greg Hess! He’s friendly, always gives me great solutions and now I have bought 3 cars from him in past 4 years! More

by MARYBRAUNSCHNEIDER
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Noble
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Jan 20, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty, Mary. We appreciate building long term customer relationships and we truly value your business. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2020

All bad where's dealership I've ever been to feel like I was overpriced and the customer service was crap they lost parts to my vehicle More

by Truecaligreen15
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Cordero, Mike Cagey
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January 16, 2020

Oil change took 2.5 hours with a 7:30am appt. my first oil change 6 months ago was “guaranteed” under an hour. You took 1.5 hours. Where’s my guarantee?? Never come here for a simple oil change!! More

by C.SEATON
Recommend Dealer
No
Employees Worked With
Rodney Reid
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