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Mark Christopher Auto Center

Ontario, CA

4.5
10,050 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,050 reviews

February 05, 2020

Fast, thorough, courtesy and complete. Jacqueline should be a manager. She's my go to person and always looks to my best interest. I always deal with her because she's the best! More

by marktechdog.hale
Recommend Dealer
Yes
Employees Worked With
Jacqueline Klosky
Feb 05, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jacqueline was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2020

Customer service is great, it would be nice when a customer has to wait more than 2-3 hours to at least provide a courtesy car. They are friendly & courteous every time I have been there. Sometimes t More

by RIALTOBELLS1950
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
Feb 05, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from our dealership. If there is anything more that we can do, please come back and see us again. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2020

Eric Silva was an amazing person to deal with. Definitely an asset to this dealer. He was very communicative about my truck and made sure I got it back quick More

by ALFONSOHERDOCIA
Recommend Dealer
Yes
Employees Worked With
Eric Silva
Feb 05, 2020 -

Mark Christopher Auto Center responded

Thank you for writing about your visit with us, Alfonso! I am happy to hear that Eric was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2020

Juan Fletes has been my service writer as long as I’ve owned the Camero. He does an excellent job. My car was taken in promptly and returned with all the work completed. As always done to my complete sati More

by 00dmalle
Recommend Dealer
Yes
Employees Worked With
Juan fletes
Feb 05, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Juan was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2020

pleasant experience I have been leasing cars at MK Smith for over 20 years so was a little hesitant to change but my lease experience went so well at Mark Christopher e More

by GIGGLES91710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Trimble
Feb 05, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 05, 2020

Comments from Martha Peoples - Car purchase with ease I have had an excellent experience purchasing my Cadillac from Ken Murray. This is my first Cadillac and it has been 20 years since my last experienc More

by Martha Peoples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Murray our salesman. we purchased the Cadillac XT4.
Feb 06, 2020 -

Mark Christopher Auto Center responded

Martha, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Ken went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 05, 2020

The service I received at your dealer was excellent I will recommend friends and family to your service department. Juan was very helpful and knowledgeable always kept in touch to keep me informed on my More

by SANBER13
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fletes, Rodney Reid, Matt Torres
Feb 05, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Juan does for Mark Christopher Auto Center and our customers. Hope to see you again soon! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2020

Service was excellent. Went in for a rattling sound coming from the exhaust. Unfortunately I could not bring it in earlier in the day because of work. Therefore I had to leave the car overnight. I did More

by GOODFELLA808
Recommend Dealer
Yes
Employees Worked With
Jacqueline
Feb 04, 2020 -

Mark Christopher Auto Center responded

Thank you for your great review! We're glad to have Jacqueline on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2020

OK but has been better Communication at drop off, seemed not super interested I was there and on status if truck was ready. Just a message to call back, no info if there wa More

by KCOTANT17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan in service
Feb 05, 2020 -

Mark Christopher Auto Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2020

Overalls they were very friendly and nice to us. Our sales rep, Brian was helping us well and very knowledgeable about vehicles. Only issue was as the dealer, they did not have enough inventory of Bolt More

by T.MASANDROID
Recommend Dealer
Yes
Employees Worked With
Brian Noble
Feb 05, 2020 -

Mark Christopher Auto Center responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Brian was able to provide you with such exceptional service. Enjoy your new Chevrolet Bolt! Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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