Mark Christopher Auto Center

Service was fine but the mechanic did not leave a oil change reminder sticker on my windshield for the next service. Also this dealer over charges there oil changes by $20 compared to all other Chevy dea change reminder sticker on my windshield for the next service. Also this dealer over charges there oil changes by $20 compared to all other Chevy dealers in the area. I usually pay $59.99 and Mark Christopher charged $ 79.99 and didn’t even rotate my tires. More

My sales rep Colleen was very knowledgeable, professional and friendly. Dealership was exceptional clean. In returning to service dept a day later had a very good experience also. and friendly. Dealership was exceptional clean. In returning to service dept a day later had a very good experience also. More

Ended up great...but took some work to get there. Initially I had gotten a recommendation to work with JT, and we spoke over the phone and set up an appointment. When I arrived for the appointment, JT Initially I had gotten a recommendation to work with JT, and we spoke over the phone and set up an appointment. When I arrived for the appointment, JT was working with some other potential buyers and told me he wouldn't be able to help me that day...which was a little frustrating because I'd driven from LA specifically to work with him, but I understand that things do sometimes come up. He told me he'd find someone else to help me, and eventually Nick came over to help get me started. We looked at some new and used cars and took one out for a test drive. During the test drive I was talking with Nick, at one point I asked him a question and he didn't respond...when I looked over he was unconscious. At first I was concerned that he was having a health issue, but after a moment he lifted his head up and continued talking. I wrote it off as a strange mishap and tried to forget it after asking him if he was alright. Eventually we arrived back at the dealership and I told him I was interested in starting the paperwork for the car we'd driven. Once we were back in his office we talked a bit, and while we were talking he became unconscious again. I wasn't sure what was happening so I sat there for a moment, and eventually he perked back up. He told me he'd had a long night due to some personal matters with some family abroad and that he'd gotten very little sleep. At this point I was a little uncomfortable, but was interested in the car and wanted to continue with the paperwork. We continued talking and he fell asleep again. I told him I needed to make a call and when I returned to his office he was once again asleep. I ended up driving over to another building at the dealership and told the manager that I was interested in a specific car but would like to work with a different salesperson. When they asked what the issue was with Nick, I told them and they were very concerned. I went back out to the car I was interested in and met a new salesperson, Edy. Edy was a joy to work with and was so helpful every step of the way. I had never purchased a car from a dealership and he made the process smooth and painless. He helped me work out my financial options and make decisions in a ways that were going to benefit me the most. I never felt pushed to do anything and he really seemed to have my best interest in mind. I bought the car I'd tested and Edy even helped me to drop off my rental car and get me back to the dealership. I can't recommend him highly enough and the next time I need a new car he is the first person I will go to. My intention isn't to get Nick in trouble or place blame, but the managers told me how important it was to them that I gave an accurate and detailed review of the situation. More than anything, I was uncomfortable and felt like I wasn't being taken very seriously. I was already a bit out of my element because I'd never bought a car from a dealership before, but my experience with Nick compounded that and really did leave a bad taste in my mouth. Ultimately I had a good experience at this dealership, but the hoops I had to jump through to get there were a little silly. I love my new car, Edy is great, would be cool if JT kept his appointments, and would also be cool if Nick were awake more often. Thanks! More

Very disappointed with this last visit. I’d like for the service manager to contact me. There were comments on my paperwork that were not brought to my attention by the service agent who helped me. service manager to contact me. There were comments on my paperwork that were not brought to my attention by the service agent who helped me. More

I’v bought 2 cars from them but unfortunately I couldn’t buy the 3rd. Because Ray has always taken good care of me I will still use their service on my new car. He always works with me for appointment time buy the 3rd. Because Ray has always taken good care of me I will still use their service on my new car. He always works with me for appointment times which is very important to me, they have a nice waiting area and everyone that works there seems very nice all the way to the porters that bring up the cars. It’s good to be able to go back to the same service writer after 5 years of going there, usually dealerships have a great turnover in service and you deal with a different writer every time you go in, it’s important to me to talk to the same writer when I go in. Thanks again Ray for a fine job and keep up the good work . More

We worked with JT and he did a great job of handling the sale for us. We had a price in mind and compromised with no pressure. They presented options to add on to the car and was able to pick with ease and sale for us. We had a price in mind and compromised with no pressure. They presented options to add on to the car and was able to pick with ease and no pressure. Great experience. More

Great service! Quick, efficient, & safe (in regard to social distancing norms). We appreciated being informed of the check-in protocol prior to our arrival. Thank you! social distancing norms). We appreciated being informed of the check-in protocol prior to our arrival. Thank you! More

I had an appt for tinted windows on my new (pre owned) car. I worked with Juan. We had no problems with drop off or pickup. They even let us drop off and pick up the day before and day after the job was d car. I worked with Juan. We had no problems with drop off or pickup. They even let us drop off and pick up the day before and day after the job was done, which really helped with out work schedule! The tint looks great! Thanks! More

Always a pleasure with service crew. Always treated with respect and politeness. Not a inconvenience to wait for my vehicle. Waiting areas are very clean. respect and politeness. Not a inconvenience to wait for my vehicle. Waiting areas are very clean. More

Came in without an appointment and was helped out in less than 15 min. The first person to help me was a mechanic I believe but he was the one that made sure I was helped as soon as possible. My service cons than 15 min. The first person to help me was a mechanic I believe but he was the one that made sure I was helped as soon as possible. My service consultant was Nobu, he was super friendly and thorough on explaining what was going to become to my car. Overall the experience was a 10/10 and I would definitely go back. More