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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.4
9,499 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,499 reviews

October 31, 2024

Reasonable ample inventory for purchase choices and willing to make a reasonable deal. Trade in was what I expected. More

by rikim7588
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback! We appreciate you taking the time to share your experience at Mark Christopher Auto Center. We're glad to hear you found our inventory ample and that you were satisfied with your trade-in valuation. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 30, 2024

Purchased my new Cadillac XT5 on 10/29/24 It was our 4th purchase from Mark Christopher - 2 prior Cadillac's and 1 Camaro. Always over the top professional. Customer Service was fantastic and I will n More

by sudonovan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We truly appreciate your continued trust in Mark Christopher Auto Center for your vehicle purchases, including your new Cadillac XT5. It's fantastic to hear that our customer service has consistently met your expectations, and we're thrilled to have made your first independent purchase so seamless. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 30, 2024

Cesar provided great customer service. He was able to to replace my key fob while I waited for my oil change. The complete service included tire rotation and windshield wiper replacement. More

by dgibs32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback! We're thrilled to hear that you had a positive experience at Mark Christopher Auto Center. It’s great to know that Cesar could assist you with your key fob replacement alongside your oil change, tire rotation, and windshield wiper replacement. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 30, 2024

Car was completed and delivered but the car was not washed and I had to request a car wash and wait an additional 15 minutes More

by TRACYBROWN43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Tracy. I understand that it is disappointing that your vehicle was not washed upon completion, and I appreciate your patience while waiting for it to be cleaned. At Mark Christopher Auto Center, we strive to meet our customers' expectations, and feedback like yours helps us improve our services. If you have any further concerns or suggestions, please feel free to reach out. We look forward to assisting you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 29, 2024

Dealership was helpful and sales people are amazing at their jobs. Also taking care of you while waiting at the dealership. More

by CORTESGABRIEL525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you found our sales team at Mark Christopher Auto Center helpful and amazing. We pride ourselves on providing excellent service, and it's great to know that you felt well taken care of during your visit. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 28, 2024

Substandard, disappointing,. I had an appointment for a simple software update that ended up taking two days. Left a message for manager and didn't call back. More

by starposh73
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chelsea and service dept.
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Oct 30, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your experience with the software update was not satisfactory and that communication could have been better. Your feedback is valuable, and I would like to address your concerns. Please reach out to me directly at Mark Christopher Auto Center so I can assist you further. Thank you for bringing this to my attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 28, 2024

Eddy was great! He really helped me and family get our dream truck. I definitely recommend him and this dealership! For anyone who is looking for a car come to Mark More

by crystalvelasqyez33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddy Lopez
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Oct 30, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We're thrilled to hear that Eddy was able to help you and your family find your dream truck. At Mark Christopher Auto Center, we always strive to provide the best service possible, and we're glad you had a great experience. We appreciate your recommendation and look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 28, 2024

Very friendly and helpful, right away Gilbert greeted us with honesty and just the attitude to help me get what I needed. More

by adam.cerv02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Gonzalez
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Oct 30, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that Gilbert provided you with a friendly and honest experience at Mark Christopher Auto Center. Our team is dedicated to ensuring our customers find exactly what they need. We appreciate your feedback and look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 28, 2024

Great customer service from everyone we had interactions with. Didn’t feel pressured to anything. Definitely recommend. More

by shane.hosac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We're thrilled to hear that you experienced great customer service at Mark Christopher Auto Center and that you felt no pressure during your visit. Your recommendation means a lot to us. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 28, 2024

The service there is fantastic. Been going there for years and they always treat me like family. Keep up the good work! More

by PETE.DOGGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
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Oct 30, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that you feel treated like family at Mark Christopher Auto Center. Your continued support means the world to us, and we look forward to serving you for many more years to come. Keep in touch and see you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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