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Mark Christopher Auto Center
Ontario, CA
10,059 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,059 reviews
March 28, 2020
This the last time I show at this dealer. After five time they cannot help me to purchase a Vehicle. I did not sell my old toyota to them, but the ask me for my car-registration to collect $1000 from GMC. they cannot help me to purchase a Vehicle. I did not sell my old toyota to them, but the ask me for my car-registration to collect $1000 from GMC. More
by NASIMSOBBI
Verified CustomerEmployees Worked With
Other Employees :
Nevin Cordero, Mike Cagey, Gerald Waters, Frank Villalobos, Cassandra Meier, Rodney Reid, Matt Torres
March 27, 2020
I was very unhappy with the appointment process. I scheduled an online appointment for 7am and when I showed up for my appointment I was told that service opened at 8am. A complimentary tire rotation scheduled an online appointment for 7am and when I showed up for my appointment I was told that service opened at 8am. A complimentary tire rotation would have been nice for my inconvenience but I was told that a rotation would be an additional $25. More
by jrmysvdr
March 26, 2020
Amazing service! Quick, easy, and efficient. They made it too easy to just get some a few things taken care of. I won’t go anywhere else. it too easy to just get some a few things taken care of. I won’t go anywhere else. More
by NSTRAND175
Employees Worked With
Avo (I think that was his name)
March 26, 2020
They had our car over three weeks and it wasn’t until I got angry that I was getting updates. They wanted to release the car without listening to when the problem occurred. The warranty company took a bit got angry that I was getting updates. They wanted to release the car without listening to when the problem occurred. The warranty company took a bit of time to approve the repair as well which was not right causing even more delays. The worst service I have ever had at mark Christopher More
by Basilajr@sbcglobal.net
Employees Worked With
Jackie, Rodney Reid
March 26, 2020
Working with Mark Christopher Cadillac was such an incredible experience. It was the smoothest car buying process my husband or I have ever had. I could not be happier with my car choice. We will abso incredible experience. It was the smoothest car buying process my husband or I have ever had. I could not be happier with my car choice. We will absolutely be recommending Mark Christopher to family and friends in the future!! More
by megs03_22
Employees Worked With
Gil Gonzalez
March 25, 2020
Went above and beyond to help me during the COVID-19 pandemic. Needed to replace my leased vehicle. They didn’t have the vehicle I wanted, but they did a vehicle trade, approved me for my lease, deliver pandemic. Needed to replace my leased vehicle. They didn’t have the vehicle I wanted, but they did a vehicle trade, approved me for my lease, delivered the car, and drove back my other car to return... all in the same day! More
by ZACHARY.M.SCHWARTZ
Employees Worked With
March 25, 2020
There are a lot of choices as to where you can get your vehicle serviced but if you are looking for a fast, friendly and honest service look no further! vehicle serviced but if you are looking for a fast, friendly and honest service look no further! More
by MARIAIMPECOVEN
Employees Worked With
Daniel
March 24, 2020
Terrific service. Booked the appointment via phone. Arrived on time and waited for the service to be completed. The service manager let me know if others needed items and asked my approval before con Arrived on time and waited for the service to be completed. The service manager let me know if others needed items and asked my approval before continuing. Great job! More
by RD
Employees Worked With
Nobu
