
Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I am very pleased with the service writers and they handle everything that I requested, , Jackie was right there to handle anything the technician ask ( very professional) handle everything that I requested, , Jackie was right there to handle anything the technician ask ( very professional) More
Joe G is the best! Mike was also very helpful with the pricing of out beautiful GMC Sierra Truck! We love our truck and the price as well! Thank you! pricing of out beautiful GMC Sierra Truck! We love our truck and the price as well! Thank you! More
That was the best and fastest service ever. Everybody That was the best and fastest service ever. Everybody was nice and friendly and by time I got home my car already had an oil change! I got to pick i That was the best and fastest service ever. Everybody was nice and friendly and by time I got home my car already had an oil change! I got to pick it up it was probably less than an hour everybody was very helpful and they showed me how to navigate some buttons on my car More
Excellent service writer STEPHANIE helped me. Staff was professional and very nice. I will be back do you have my car serviced at Mark Christopher professional and very nice. I will be back do you have my car serviced at Mark Christopher More
Very clean and my salesman did everything he could to get me a great price not pushy like other salesman. The finance department was also very friendly worked out numbers to our benefit and yours I will be r me a great price not pushy like other salesman. The finance department was also very friendly worked out numbers to our benefit and yours I will be returning back to Mark Christopher to purchase a new vehicle in the future More
I had a great experience on Sunday with my salesman I had a great experience on Sunday. 05/03/2020 with my salesman Gilbert. He was very helpful all the way to the end and he explained all of the new fe I had a great experience on Sunday. 05/03/2020 with my salesman Gilbert. He was very helpful all the way to the end and he explained all of the new features on my 2020, RST, Silverado. I would definitely recommend . Mark Christopher to .my friends & family. More
Went in to service my vehicle and check an issue. Felt rushed and wasn’t offered a ride or vehicle. Poor service probably try another dealer next. rushed and wasn’t offered a ride or vehicle. Poor service probably try another dealer next. More
Fast service, asked about 1 repair issue they found but didn’t offer services or information on the service trailer bake warning or needed oil change. didn’t offer services or information on the service trailer bake warning or needed oil change. More
So I didn't have my car serviced recently but I did just call to try to make an appointment because I noticed my speedometer was off by about 10mph today. They had appointments available but due to the Coro call to try to make an appointment because I noticed my speedometer was off by about 10mph today. They had appointments available but due to the Corona virus they aren't doing loaners which is understandable then I expressed concern because I was thinking my warranty was up in the next few months and I would need a loaner if they have to do any work. So I asked if he can make a note that I'm reporting this problem. And his immediate response is I can't help you, I can't extended your warranty. What would have been nice and even the reasonable response would have been to check when my warranty actually expires and say well you just need to bring it in before this date. But no such response. So I figured ill double check my bumper to bumper warranty my self and turns out I have another year and few months. So I can wait till this covid19 thing blows over and take it in then. To comment on this Cadillac service center in general I have had a few bad experiences, not sure if the other service centers are like this at Mark Christopher but I don't plan on finding out. I'll take my next car purchase to a different GM dealer, maybe I'll find one that appreciates their customers just a little better. More
It was a great experience! It Did not take long. Alex and his team where easy to work with👍🏻 Alex showed me all around the truck.. his team where easy to work with👍🏻 Alex showed me all around the truck.. More