Back

Mark Christopher Auto Center

Ontario, CA

4.5
10,072 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

By Type

Showing 10,072 reviews

May 08, 2020

Terrible Customer Service! Attendant was extremely rude and did not want to assist in giving me details on a quote I requested while I was there for service. More

by AJLE26
Recommend Dealer
No
Employees Worked With
Did not recall name
May 08, 2020

I’m the most loyal customer to Mark Christopher they’re the best all the way around, the sales and the service department people are very professional and all ways willing to help. More

by JOSE49
Recommend Dealer
Yes
Employees Worked With
Dario
May 11, 2020 -

Mark Christopher Auto Center responded

Thank you, Jose! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2020

Great customer service! Very professional and attentive. Sale reps worked very hard to make sure that I was looking at all the options available. Gregg Hess! More

by AMIRANDA0605
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzy
May 11, 2020 -

Mark Christopher Auto Center responded

Thank you for the kind words! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2020

One of the best dealerships to come get your car serviced! From the one of the nicest and customer attentive service visor Sandra Stevens to management with Matt Torres and Jeff Rizzi all working to More

by LOPEZ+1728
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Stevens , Matt Torres
May 11, 2020 -

Mark Christopher Auto Center responded

We really appreciate your business! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2020

Love the service at this center. I live in Moreno Valley there is a Chevy dealer 3 miles from me. I still make the 25 mile drive to Ontario I usually talk to Ray his customer service is a reason I keep com More

by r.shannon2001
Recommend Dealer
Yes
Employees Worked With
Ray peters
May 07, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2020

Everyone was most pleasant Our salesmen, Tommy made sure we were as comfortable as possible during our visit. Everything was explained in laymen terminology so we fully understood our contract Great job More

by brownladyb
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie
May 11, 2020 -

Mark Christopher Auto Center responded

Thanks for the great review! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2020

These people really care about their customers and go out of their way to render the best service possible. They are professional and courteous at all times. More

by Judiththompson
Recommend Dealer
Yes
Employees Worked With
Juan in Service (don't know his last nsme)
May 11, 2020 -

Mark Christopher Auto Center responded

Thank you so much, Judith! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2020

Jackie in Service is an uneducated liar! Same with Jeff one of the service managers told me that I had to run 91 octane in my vehicle then Rodney told me that that is not true I will never go there again w More

by jssnyder22
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid
May 08, 2020 -

Mark Christopher Auto Center responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Mark Christopher Auto Center. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2020

Friendly, helpful, professional staff. Labor rates are rather high and this dealership unfortunately does not apply diagnostic fees towards labor charges when having parts replaced. More

by Chevy Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan F.
May 11, 2020 -

Mark Christopher Auto Center responded

Thanks for your feedback - we appreciate your business. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2020

Poor over all service paid for a review on my lift gate change me $77.00 no one told me beforehand plus I did not receive a copy of it. More

by aace0007
Recommend Dealer
No
Employees Worked With
Cassandra Meier
May 08, 2020 -

Mark Christopher Auto Center responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
779
...