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Mark Christopher Auto Center

Ontario, CA

4.5
10,050 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,050 reviews

May 24, 2020

Everything went great and we were happy with our new truck. Alex was beyond awesome! He went over the truck and show all the truck had to offer More

by SUZANNEHAWTHORN
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 24, 2020

It took an hour to order a part that should have been ordered on the service drive (an A pillar trim cover). So more than an hour of my time wasted to do what should have been done in five minutes. C More

by CadillacCraftsman
Recommend Dealer
No
Employees Worked With
Julia
May 27, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 24, 2020

I have bought every car for myself and my family from MarkChristopher since 1988. I would not go anywhere else. They are honest and trustworthy. They always help me get the best deal possible. More

by MALLANO
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 23, 2020

Everyone was very helpful and inviting with smiles and great attitudes!!!! Thanks for the truck, I love it!!! Special thanks to Lloyd Beardsley for special pricing 😘💯👍🏼😃 More

by bashman3232
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyd Beardsley , Mike Cagey
May 26, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 23, 2020

After tearing my car down and putting it back together it has a loud sound similar to freeway noise but it's inside the cab. a vacuum leak perhaps! but your service people told me oh no that's that's fine it More

by LUCKIELESLIE
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid
May 29, 2020 -

Mark Christopher Auto Center responded

Thank you for your feedback. Here at Mark Christopher Auto Center, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 23, 2020

The staff is always professional and the service is usually fast and efficient and they keep me informed on the diagnostics when I take my car in for service. More

by mike
Recommend Dealer
Yes
Employees Worked With
Nobu D.
May 26, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 23, 2020

Did a good job among the changes dealing with the Covid 19. I applaud them, hopefully this will be over soon and we can drive up again to Mark Christopher's. More

by rosyeden
Recommend Dealer
Yes
Employees Worked With
Work with the Cadillac service rep.
May 26, 2020 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 23, 2020

So when I was on the website Friday before I came for my appointment the little window popped up that says free car wash with every service. So I went out of my way and drove all the way down to Mark Christ More

by JOANNEBROWN_2
Recommend Dealer
Yes
Employees Worked With
have no idea
May 25, 2020 -

Mark Christopher Auto Center responded

Joanne, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 23, 2020

Completely Satisfied with our new purchase. Armando was an excellent Salesman. He helped our transaction go very smoothly. We will be recommending him to our friends and family. More

by Morales’
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 23, 2020

My service advisor, Nebu(?), did a fantastic job solving my problems! He bent over backwards and got results for me and made things happen! Chris Leggio should be notified of how wonderful my service experi More

by BBMARK
Recommend Dealer
Yes
Employees Worked With
Nebu
May 26, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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