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Mark Christopher Auto Center

Ontario, CA

4.5
10,049 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,049 reviews

May 27, 2020

Sold me a truck with a defective transmission and now refuse to help. I was told to call GM if I wanted. I have called GM and was assigned to a man named Marcus who told me he would check into it and cal More

by DMWILLIAMS1011
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Jun 01, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to me directly whenever you have a free moment as I’d like to hear more about what happened and work together to come to a resolution that improves your experience. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 27, 2020

Got screwed here for the last time. Took advantage of me with my Sierra and cts v. Never again. Almost two months without my car on this visit. Then got my car back filthy and definitely not sanitized. More

by Stevan
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Jun 01, 2020 -

Mark Christopher Auto Center responded

We appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 26, 2020

Very courteous and professional all around. From beginning to end, we could tell they cared about our business. They did not try to mess around or blow smoke. It was straight forward and we apprecia More

by kcchiefsfan72
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny 5 stars
May 29, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 26, 2020

Nick was very professional and welcoming, very knowledgeable on the different vehicles, however not sure who it is specifically but in the finance department they could use a few adjustments, it s More

by ZAYE26
Recommend Dealer
Yes
Employees Worked With
Nick the Greek
May 29, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 26, 2020

I would expect when I take my vehicle in nothing gets taken out of I am missing my obd reader which of course they state they are not responsible More

by Jbriseno611
Recommend Dealer
No
Employees Worked With
Matt Torres
Jun 01, 2020 -

Mark Christopher Auto Center responded

Your feedback has been forwarded on to our team and we are currently looking into this matter. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 26, 2020

I had two cars serviced. One was a excellent service the other so so. My car was returned ahead a time. Loved the car wash. My other car was kept over night into the evening for an oil change and service. More

by sandjery
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
May 29, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 25, 2020

Excellent service, Sale and very professional Tony Catalan Very happy with my 2020 silverado 1500 rst 3.0 Diesel Glad I was able to get my Truck i wanted... More

by SMOOTHOPERATOR5150
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Catalano, Tony Catalano
May 29, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 25, 2020

They do an excellent job servicing my car. Always helpful when I have questions about my vehicle. Vehicle has a problem Nobu is very helpful. More

by yvttrsls
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
May 29, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 25, 2020

Jason Ho is an aMazing sales guy he helped me and educated me on my new lease... I would highly recommend him and Sam for finance ! More

by MARIO_ARTEAGA74
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 25, 2020

We had an awesome experience our sales rep Was Armando ...and had excellent customer Service!!! We purchased a 2020 Cadillac Escalade... we totally love it More

by ORSOCAL
Recommend Dealer
Yes
Employees Worked With
Other Employees : Armando Nuno
May 29, 2020 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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