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Mark Christopher Auto Center

Ontario, CA

4.5
10,059 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,059 reviews

June 25, 2020

They are always respectful they get you in and out as quickly as possible the wait times are minimal I just love Mark Christopher Chevrolet More

by GGIRL0
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

The salesman Jerry was fantastic and very helpful. Very well knowlegable in his job. He pointed us in the right direction. His after sale follow up was excellent More

by joanniefmoore
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Frank Villalobos, Matt Torres
Jun 25, 2020 -

Mark Christopher Auto Center responded

Joannie, we loved reading this review! Happy customers are our aim, and it appears Jerry really hit the bullseye. We’ll make sure to share your experience with [HIM/HER], and if you have any further questions, we’re always available to help. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2020

Best dealer I have ever dealt with in all my dealers experience. Would recommend to anyone looking for a vehicle or service their own vehicles! More

by mbash
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Rizzi is the best this dealership has ever had ! , Mike Cagey, Gerald Waters, Vincenzo Catalano, Frank Villalobos, Matt Torres
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Service was done correctly and timely. When I got home I noticed my driver door has several deep scratches. Disappointed I did not see them or inspect my truck before o left premises. I hope who ever reads More

by Ocontreras003
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 25, 2020 -

Mark Christopher Auto Center responded

I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2020

It was a seamless purchasing experience I made the call to check inventory on a Chevy Silverado 2500HD that I had seen on their website. Jason confirmed the truck was available, we negotiat More

by RYANB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2020 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 21, 2020

Service was great-but, I wasn’t offered a car wash👎👎. And integrated with all the other car services. In case you didn’t get it the first time: no car wash More

by JIMCANTWELL
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Mark Christopher Auto Center responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Mark Christopher Auto Center, we value our customers and we look forward to seeing you on your next visit. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 21, 2020

Ray Peters provided great customer service. All of my work was done timely. It was great that they offered wifi which allowed me to do some work while waiting. More

by JEZZZZ42
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jun 24, 2020 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 21, 2020

JT was a very helpful salesperson and made our experience that much easier. Will definitely refer anyone we know in search of a car to him More

by lesroxs
Recommend Dealer
Yes
Employees Worked With
Jonathan Trimble
Jun 24, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 20, 2020

I took my car were told it would ready in 1week, I had back it in 2 week. I had to continuous call to get the status of my. More

by gomj874
Recommend Dealer
No
Employees Worked With
D.Gomez
Jun 24, 2020 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 20, 2020

Excellent Service each and everytime, Jackie. Has been outstanding and everyone in Service Dept. Has always demonstrated outstanding Job. Ownership is differently involved and Top Management is what makes More

by smillennium1
Recommend Dealer
Yes
Employees Worked With
Jackie
Jun 22, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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