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Mark Christopher Auto Center

Ontario, CA

4.4
9,475 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,475 reviews

February 19, 2020

Mr. Gotti was exceptional. Made my wife and I feel comfortable from the moment we arrived. I lead a remarkably frugal existence but the customer services recieved by the staff, especially Mr. Gotti, w More

by VIDALESGONZALEZ
Recommend Dealer
Yes
Employees Worked With
Joseph Gotti
Feb 19, 2020 -

Mark Christopher Auto Center responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Mr. Gotti was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 19, 2020

Tony Catalano ....was very respectful, and professional throughout the sale process. Tony Demonstrated stellar customer service!!! Because of his great service and hassle free sale , we hope to be back More

by Chipy0077
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo Catalano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catalano
Feb 19, 2020 -

Mark Christopher Auto Center responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Tony was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 19, 2020

I’ve worked with Ray Peters since I got my car in August. He is fantastic and I’m glad that I always get assigned to him. And who knew...my oil change was free !!! More

by Trishe7
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Feb 20, 2020 -

Mark Christopher Auto Center responded

Thank you for your great review, Trishe! We're glad to have Ray on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2020

Thank you Sandra you are the best!!! Professional and she keep me updated in all the process on my 2015 Cadillac Rscalade. I highly recommend Mark Christopher Cadillac. More

by E Sol
Recommend Dealer
Yes
Employees Worked With
Service Department Sandra
Feb 20, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Sandra was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 19, 2020

Great service by Jackie who helps me every time I go. She is very clear & thorough of services need/getting. She also listens to any concerns you may have. The shuttle service was great as well, even though More

by Ashley
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Feb 20, 2020 -

Mark Christopher Auto Center responded

Thank you so much for the nice review, Ashley! We really appreciate this feedback and I'll be certain to share your compliments with Jackie and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2020

Robert Khoury, the service staff, and the management at Mark Christopher Auto Center was a complete pleasure to work with despite what could have been a really bad service nightmare. Dealing with vehicle s More

by HOPEMOUNTAINS
Recommend Dealer
Yes
Employees Worked With
Robert Khoury
Feb 20, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2020

Talked to Jackie about some recalls to have addressed on our Chevy work trucks. Scheduled a time same day and repairs were completed on time. Thank you. More

by Timothy.folsom
Recommend Dealer
Yes
Employees Worked With
Jackie
Feb 20, 2020 -

Mark Christopher Auto Center responded

Timothy, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2020

Mark Christopher service is amazing. Everytime I come Ray greets me with a smile and tries his best to get my car serviced fast. Also Matt has been a big help whenever my car is in need. More

by ryelinn7
Recommend Dealer
Yes
Employees Worked With
Ray P., Matt Torres
Feb 20, 2020 -

Mark Christopher Auto Center responded

Hi! Thank you for this great review! Ray and Matt are truly an exceptional employees and we appreciate them for giving you a great experience. Let us know if there is anything else that we can assist you with. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2020

Not satisfied at all !! I had a big issue of paint chipping on the side door and your representative told me this is common that the paint used is ECO friendly and water base. I’ve never heard of such More

by FFACOSTA61
Recommend Dealer
No
Employees Worked With
Kat and her next door booth person don’t remember name
Feb 24, 2020 -

Mark Christopher Auto Center responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 18, 2020

Integrated front and rear camera installation They work perfectly, Can barely see them. Installation was quick and the service writer was beyond helpful. Very happy with my purchase and the instal More

by GLBCOMPANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabu & Robert
Feb 19, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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