Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews By Type
Showing 9,475 reviews
Mr. Gotti was exceptional. Made my wife and I feel comfortable from the moment we arrived. I lead a remarkably frugal existence but the customer services recieved by the staff, especially Mr. Gotti, w comfortable from the moment we arrived. I lead a remarkably frugal existence but the customer services recieved by the staff, especially Mr. Gotti, was well worth it. More
Tony Catalano ....was very respectful, and professional throughout the sale process. Tony Demonstrated stellar customer service!!! Because of his great service and hassle free sale , we hope to be back throughout the sale process. Tony Demonstrated stellar customer service!!! Because of his great service and hassle free sale , we hope to be back to Mark Christopher in the near future. More
I’ve worked with Ray Peters since I got my car in August. He is fantastic and I’m glad that I always get assigned to him. And who knew...my oil change was free !!! He is fantastic and I’m glad that I always get assigned to him. And who knew...my oil change was free !!! More
Thank you Sandra you are the best!!! Professional and she keep me updated in all the process on my 2015 Cadillac Rscalade. I highly recommend Mark Christopher Cadillac. keep me updated in all the process on my 2015 Cadillac Rscalade. I highly recommend Mark Christopher Cadillac. More
Great service by Jackie who helps me every time I go. She is very clear & thorough of services need/getting. She also listens to any concerns you may have. The shuttle service was great as well, even though is very clear & thorough of services need/getting. She also listens to any concerns you may have. The shuttle service was great as well, even though they were backed up they found a way to help me get situated & home to avoid long wait time in the lobby. Love the additional car wash service! More
Robert Khoury, the service staff, and the management at Mark Christopher Auto Center was a complete pleasure to work with despite what could have been a really bad service nightmare. Dealing with vehicle s Mark Christopher Auto Center was a complete pleasure to work with despite what could have been a really bad service nightmare. Dealing with vehicle service can leave a customer to feel taken advantage of, but Robert and the management made every effort to do the right thing, EVERY TIME!. They always kept me in the loop in a rather screwed up situation (which was out of their control....had to do with the extended service contract) and I always felt they had my best interest foremost through the decision making process. This created trust and deep appreciation that they were on top of the situation which is rare and the VERY FIRST TIME i've ever felt that way dealing with a service department. I would wholeheartedly recommend their service (and sales Greg Hess and Edy Lopez) team and they have earned my customer loyalty for many years to come! More
Talked to Jackie about some recalls to have addressed on our Chevy work trucks. Scheduled a time same day and repairs were completed on time. Thank you. our Chevy work trucks. Scheduled a time same day and repairs were completed on time. Thank you. More
Mark Christopher service is amazing. Everytime I come Ray greets me with a smile and tries his best to get my car serviced fast. Also Matt has been a big help whenever my car is in need. greets me with a smile and tries his best to get my car serviced fast. Also Matt has been a big help whenever my car is in need. More
Not satisfied at all !! I had a big issue of paint chipping on the side door and your representative told me this is common that the paint used is ECO friendly and water base. I’ve never heard of such chipping on the side door and your representative told me this is common that the paint used is ECO friendly and water base. I’ve never heard of such a ridiculous excuse. Buyer beware. Not happy at all!! More
Integrated front and rear camera installation They work perfectly, Can barely see them. Installation was quick and the service writer was beyond helpful. Very happy with my purchase and the instal They work perfectly, Can barely see them. Installation was quick and the service writer was beyond helpful. Very happy with my purchase and the installation of the factory cameras. More